Description We are seeking a Quality Analyst II International with 1-2 years of experience to join our dynamic team. The ideal candidate will be responsible for ensuring the quality of our software products through comprehensive testing and validation processes. You will work closely with developers, product managers, and other stakeholders to deliver high-quality solutions that meet our international clients needs. Responsibilities Develop and execute test plans, test cases, and test scripts based on project requirements. Identify, document, and track defects using defect management tools. Collaborate with cross-functional teams to ensure quality throughout the software development lifecycle. Perform regression testing and ensure proper functionality of software after changes are made. Participate in requirement reviews and provide feedback to improve clarity and testability. Generate and maintain testing documentation, including test reports and metrics. Skills and Qualifications Bachelor's degree in Computer Science, Information Technology, or a related field. 1-2 years of experience in software quality assurance or testing. Strong understanding of software development life cycle (SDLC) and testing methodologies. Proficiency in test management tools such as JIRA, TestRail, or similar. Experience with automated testing tools (e.g., Selenium, QTP) is a plus. Knowledge of SQL and ability to write basic queries for database testing. Strong analytical skills and attention to detail. Excellent verbal and written communication skills in English and Hindi. Ability to work independently and collaboratively in a team environment.

Roles and responsibilities: Monitor the calls of each advisor and provide immediate feedback to them in case of critical errors and non-critical errors Determine whether the agents maintain a pre-determined and acceptable level of contact handling through monitoring and test contact evaluation. Report contacts handling performance and statistics through monitoring and test contact evaluation. Also share daily, weekly, and monthly reports submitted to the Quality Assurance Supervisor. Will be responsibility to meet Quality related service level monthly Randomly monitor calls to ensure Client/TP standards are maintained. Key Skill Set: Good analytical skills Ability to do multi-task Ability to work well in and promote a team environment People Management skills Good communication skills are required Critical Competencies: Customer Service Good analytical skills Must be very good with data representation Must be very good with MS Excel Time Management Ability to multi-task

Hyderabad - Tamil/kannada/ Malayalam Bangalore - Malayalam / Tamil Hyderabad - DRA Certified agent Qualifications: Both HSC/Graduates can apply Freshers/Experienced can apply. Strong communication and interpersonal skills. Ability to work independently and as part of a team. Need to be fluent in English +Kannada/malayalam/Tamil Results-driven mindset with a focus on achieving targets. Flexibility in rotational shifts Salary 19kCTC. What We Offer: Competitive salary and benefits package. Opportunities for professional development and growth. A dynamic and collaborative work environment.

Description We are seeking a talented and experienced Content Writer to join our dynamic team in India. The ideal candidate will have a passion for creating compelling content that engages audiences and drives traffic. As a Content Writer, you will play a key role in developing content strategies, writing high-quality articles, and optimizing content for search engines. If you have a knack for storytelling and a keen understanding of digital marketing, we would love to hear from you. Responsibilities Create, edit, and proofread engaging content for blogs, articles, websites, social media, and marketing materials. Conduct thorough research on industry-related topics to generate innovative content ideas. Collaborate with marketing and design teams to develop content strategies and marketing campaigns. Optimize content for SEO to increase visibility and engagement. Ensure all content aligns with the brand voice and messaging standards. Manage multiple projects simultaneously while meeting deadlines. Analyze content performance metrics and make data-driven decisions for content improvement. Skills and Qualifications Bachelor's degree in English, Journalism, Communications, or related field. 3-6 years of experience in content writing or copywriting, preferably in a digital marketing environment. Proficiency in SEO best practices and content management systems (CMS). Strong research skills and the ability to understand complex topics quickly. Excellent command of the English language with exceptional writing and editing skills. Familiarity with social media platforms and content promotion strategies. Ability to work independently and as part of a team, demonstrating strong organizational skills.

Roles and Responsibilities Design and deliver training programs for international voice process teams, focusing on soft skills, accent reduction, customer service, sales, and product knowledge. Develop and maintain relationships with clients to understand their requirements and preferences for training delivery. Collaborate with subject matter experts to create engaging and effective learning materials. Monitor the effectiveness of trained employees through evaluation metrics such as quality scores, call audits, and feedback from customers.

Designation- Presentation Specialist Location- Malad West Shift- 24x7 Rotational Shift (5 Days Working with 2 rotational week offs) Requirement:- - Should have knowledge & experience in Canva - Will be responsible to quickly create presentation on bases of data. - Should have experience into Data Visualization

Provide exceptional customer service through email support to international clients. Handle customer inquiries, resolve issues, and provide solutions via email. Maintain accurate records of all interactions with customers using CRM software. Collaborate with team members to achieve process goals and objectives. Ensure timely resolution of customer complaints and feedback. Desired Candidate Profile 0-2 years of experience in a non-voice process or similar role. Excellent communication skills in English (spoken & written). Strong grammar knowledge and typing speed (minimum 30 wpm). Undergraduate/Graduate Fresher's/Experienced NO PERSUING CANDIDATES WILL BE ENTERTAINED Immediate Joiner Job Details 5.5 days working Shift- 9 hours (Including 1 Hour break) Rotational Shifts/ Week-off Vaccinated double dose. Salary -30kCTC/ In-Hand 24k(during training period of 3 months),26k In-hand after successful training completion.

Job Description: International Voice & International Chat Process Job Role - CSE Job Location - Gurgaon Cab facility - Both Side (should be inside hiring zone) 5 days working, 2 rotational week off Rotational shift 24*7 CTC - 26k- 30k CTC, In hand salary - 20k- 26k Work From Office Preferred candidate profile: Required candidates with good communication skills, listening skills, must have basic computer knowledge. Graduate and UG both can apply. Must have valid original marksheets from the University. Freshers and experienced both can apply. Experienced candidates must be able to provide valid offer letter, experience/relieving letter and the last 3 months salary slip of the same. Must have good command in spoken and written English. Must have Wi-Fi at home with good speed. Should be comfortable with rotational shifts No casual leave will be allowed for the first 3 months.

Role & responsibilities Support HRBP Managers : Assist HRBP Managers in implementing HR strategies and initiatives that align with business objectives. Employee Relations : Address employee concerns, mediate conflicts, and maintain a positive work environment. Talent Management : Support talent acquisition, development, and retention efforts to ensure the organization has the necessary talent. Data Analysis : Help analyze HR metrics and data to provide insights that inform decision-making and improve HR processes. Performance Management : Assist in the execution of performance management processes, including performance reviews and development plans. Policy Implementation : Ensure HR policies and procedures are consistently applied and adhered to within the organization. HR Projects : Participate in HR projects and initiatives, providing support and contributing to their success. Administrative Tasks : Handle various HR administrative tasks, including maintaining employee records and preparing HR reports.

Role & responsibilities Strategic Business Partnership : Collaborate with business leaders to develop HR strategies that support business goals and drive organizational success. Organizational Development : Implement initiatives to improve organizational effectiveness, including change management, culture building, and employee engagement. Talent Management : Oversee talent acquisition, development, and retention strategies to ensure the organization has the right talent to meet its objectives. HR Functional Expertise : Provide expertise in areas such as performance management, compensation and benefits planning, and compliance with employment laws and regulations. Employee Relations : Address complex employee relations issues, mediate conflicts, and ensure a positive work environment. Executive Partnership : Act as a trusted advisor to senior leaders, providing insights and recommendations on HR-related matters. Data Analysis : Utilize HR analytics to make data-driven decisions that improve efficiency and guide strategic direction.

Role & responsibilities Responsible for Customer's Issue premium English Domestic mode will be voice Meeting the basic scores & compliance Maintain the basic work hygiene Should be polite & Co-operatable Should be comfortable with 24*7 Shift Preferred candidate profile 100% Fluency required in English Candidates should be from Kolkata if not the relocation acceptable, with a rental agreement Should not have request for leave in 1st 3 months Candidate should keep their patience Candidates with minimum qualification of 10+2 with an excellent English communication skill KYC, Education, Address Prof required Perks and benefits 2 rotational week offs per week Large Cafeteria PF, ESI/Mediclaim, Gratuity Pick/Drop Available during Odd hours only The Interview process will consist of the following rounds: 1. HR Round 2. Assessment Round 3. Operation Round Contact: HR Moumita Biswas - 6290550643, Tuneera - 9830538830 Please mention HR Moumita Biswas or Tuneera on the top of your cv. Interview Venue: Godrej Waterside, Tower II, 16th floor College More, Saltlake Sector v, Kolkata 700091 Time - 11 am to 3 pm (Monday to Friday)

Roles and Responsibilities Provide exceptional customer service through email support to international clients. Handle customer inquiries, resolve issues, and provide solutions via email. Maintain accurate records of all interactions with customers using CRM software. Collaborate with team members to achieve process goals and objectives. Ensure timely resolution of customer complaints and feedback. Desired Candidate Profile 0-2 years of experience in a non-voice process or similar role. Excellent communication skills in English (spoken & written). Strong grammar knowledge and typing speed (minimum 30 wpm). Undergraduate/Graduate Fresher's/Experienced NO PERSUING CANDIDATES WILL BE ENTERTAINED Immediate Joiner Job Details 5.5 days working Shift- 9 hours (Including 1 Hour break) Rotational Shifts/ Week-off Vaccinated double dose. Salary -30kCTC/ In-Hand 24k(during training period of 3 months),26k In-hand after successful training completion. Location- Mohali (WFO)

Roles and Responsibilities Provide customer support through various channels such as email, chat, and non-voice processes. Handle international customer inquiries with a focus on blended process (email + chat). Offer product solutions to customers based on their requirements. Maintain accurate records of customer interactions using CRM software. Collaborate with internal teams to resolve complex issues. Desired Candidate Profile 0-3 years of experience in BPO Customer Service or related field. Strong communication skills for effective interaction with customers via multiple channels (email, chat). Ability to work in a fast-paced environment handling multiple tasks simultaneously. Proficiency in International Chat Process and Non-Voice Process is essential. Any graduates/post-graduates or pursuing are eligible(but should be available for 3 months after selection without any leaves) Job Details Any 5 days of working Any 2 days of Week off Shift- 9 hours (Including 1 Hour break) Rotational Shifts/ Week-off Salary -25000 CTC for Fresher / 28000/- CTC for Experience Location- Jaipur

Nature of job- Voice process Requirements- HSC with a minimum of 6 months of experience and above of voice based customer service experience mandatory OR Graduate Freshers. Excellent communication skills. French communication skill. Job Details- Voice Process Work from office 24*7 Rotational shift 5 Days working and 2 rotational week offs Salary- Upto 10LPA Immediate Joining Location- Thane Other Perks- Cab facility will be given depending on time PF deduction Mediclaim Gym Facility Own Cafeteria A Place to get growth in designation in 9 months

Teleperformance is hiring for US Healthcare AR Voice Process Requirements- HSC OR Graduate with a minimum of 1 Year of experience or above specifically in denial management/ AR collection is mandatory. Excellent communication skills. Job Details- Voice Process Work from office 24*7 Rotational shift 5 Days working and 2 rotational week offs Salary- Upto 25k Inhand Immediate Joining Location- Thane Other Perks- Cab facility will be given depending on time PF deduction Mediclaim Gym Facility Own Cafeteria A Place to get growth in designation in 9 months

Teleperformance is hiring for young talents/ Immediate joining- Ecommerce Process Requirements: Should have 1 Year of experience in voice process. Both Under Graduates/Graduate and Post Graduates can apply. Should have excellent communication skills. Should be Fluent in both English and Hindi. Job Details: Experience-21 K TH 26 CTC Work From Office Virtual Interview Immediate joiners preferable Day Shifts 6 days working, 1 day rotational off Work Location: Marathahalli, Bangalore. Looking for candidate fromPAN INDIA

Roles and Responsibilities Provide exceptional customer service through email support to international clients. Handle customer inquiries, resolve issues, and provide solutions via email. Maintain accurate records of all interactions with customers using CRM software. Collaborate with team members to achieve process goals and objectives. Ensure timely resolution of customer complaints and feedback. Desired Candidate Profile 0-2 years of experience in a non-voice process or similar role. Excellent communication skills in English (spoken & written). Strong grammar knowledge and typing speed (minimum 30 wpm). Undergraduate/Graduate Fresher's/Experienced NO PERSUING CANDIDATES WILL BE ENTERTAINED Immediate Joiner Job Details 5.5 days working Shift- 9 hours (Including 1 Hour break) Rotational Shifts/ Week-off Salary - Upto: 28,000 CTC Location- Mansarovar, Jaipur (WFO)

Description We are seeking a dedicated and experienced Senior Customer Service Representative to join our team in Indore. The ideal candidate will have 1-4 years of experience in customer service and a passion for helping customers. This role involves managing customer inquiries, providing accurate information, and ensuring a high level of customer satisfaction. Responsibilities Manage and resolve customer queries and complaints efficiently and effectively. Provide accurate information about products and services to customers. Document customer interactions and maintain detailed records of customer feedback and issues. Collaborate with team members and other departments to enhance customer experience and satisfaction. Identify trends in customer inquiries and suggest improvements to processes and services. Skills and Qualifications Bachelor's degree in any field. 1-4 years of experience in customer service or related fields. Strong verbal and written communication skills in English and Hindi. Proficiency in using customer service software and CRM systems. Ability to handle challenging customer interactions with patience and professionalism. Strong problem-solving skills and attention to detail. Basic knowledge of Microsoft Office Suite (Word, Excel, PowerPoint).

Teleperformance is hiring for DRA Certified collection agents Requirements- Good communication skills. DRA Certification mandatory Job Details- CollectionProcess Work from office Salary- Upto 14k in hand - 17-18k CTC Immediate Joining Location- Thane & Hyderabad Other Perks- PF deduction Mediclaim Gym Facility Own Cafeteria A Place to get growth in designation in 9 months

Job Description: International Voice & International Chat Process Job Role - CSE Job Location - Noida Cab facility - Both Side (should be inside hiring zone) 5 days working, 2 rotational week off Rotational shift 24*7 CTC - 24k- 28k CTC, In hand salary - 20k- 24k Work From Office Preferred candidate profile: Required candidates with good communication skills, listening skills, must have basic computer knowledge. Graduate and UG both can apply. Must have valid original marksheets from the University. Candidates must be experienced and should be able to provide valid offer letter, experience/relieving letter and the last 3 months salary slip of the same. Must have good command in spoken and written English. Should be comfortable with night shifts No casual leave will be allowed for the first 3 months.