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E-Commerce Voice Process

Teleperformance Global Services Private Limited

0 - 1 years

1 - 2 Lacs

Kolkata, West Bengal, India

Posted:3 days ago| Platform: Foundit logo

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Skills Required

Communication Skills Problem Solving Customer Support Order Management Time Management Sales Techniques crm software Product Knowledge Inventory Management Data Entry

Work Mode

On-site

Job Type

Full Time

Job Description

Role & responsibilities Responsible for Customer's Issue premium English Domestic mode will be voice Meeting the basic scores & compliance Maintain the basic work hygiene Should be polite & Co-operatable Should be comfortable with 24*7 Shift Preferred candidate profile 100% Fluency required in English Candidates should be from Kolkata if not the relocation acceptable, with a rental agreement Should not have request for leave in 1st 3 months Candidate should keep their patience Candidates with minimum qualification of 10+2 with an excellent English communication skill KYC, Education, Address Prof required Perks and benefits 2 rotational week offs per week Large Cafeteria PF, ESI/Mediclaim, Gratuity Pick/Drop Available during Odd hours only The Interview process will consist of the following rounds: 1. HR Round 2. Assessment Round 3. Operation Round Contact: HR Moumita Biswas - 6290550643, Tuneera - 9830538830 Please mention HR Moumita Biswas or Tuneera on the top of your cv. Interview Venue: Godrej Waterside, Tower II, 16th floor College More, Saltlake Sector v, Kolkata 700091 Time - 11 am to 3 pm (Monday to Friday)

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