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Hiring For International Chat Process || Mohali

0 - 2 years

1 - 2 Lacs

Mohali, Punjab, India

Posted:2 days ago| Platform: Foundit logo

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Skills Required

International Bpo inbound bpo Chat Support Inbound

Work Mode

On-site

Job Type

Full Time

Job Description

Roles and Responsibilities Provide exceptional customer service through email support to international clients. Handle customer inquiries, resolve issues, and provide solutions via email. Maintain accurate records of all interactions with customers using CRM software. Collaborate with team members to achieve process goals and objectives. Ensure timely resolution of customer complaints and feedback. Desired Candidate Profile 0-2 years of experience in a non-voice process or similar role. Excellent communication skills in English (spoken & written). Strong grammar knowledge and typing speed (minimum 30 wpm). Undergraduate/Graduate Fresher's/Experienced NO PERSUING CANDIDATES WILL BE ENTERTAINED Immediate Joiner Job Details 5.5 days working Shift- 9 hours (Including 1 Hour break) Rotational Shifts/ Week-off Vaccinated double dose. Salary -30kCTC/ In-Hand 24k(during training period of 3 months),26k In-hand after successful training completion. Location- Mohali (WFO)

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