Hiring For International Chat Process || Mohali

Job Description

Roles and Responsibilities Provide exceptional customer service through email support to international clients. Handle customer inquiries, resolve issues, and provide solutions via email. Maintain accurate records of all interactions with customers using CRM software. Collaborate with team members to achieve process goals and objectives. Ensure timely resolution of customer complaints and feedback. Desired Candidate Profile 0-2 years of experience in a non-voice process or similar role. Excellent communication skills in English (spoken & written). Strong grammar knowledge and typing speed (minimum 30 wpm). Undergraduate/Graduate Fresher's/Experienced NO PERSUING CANDIDATES WILL BE ENTERTAINED Immediate Joiner Job Details 5.5 days working Shift- 9 hours (Including 1 Hour break) Rotational Shifts/ Week-off Vaccinated double dose. Salary -30kCTC/ In-Hand 24k(during training period of 3 months),26k In-hand after successful training completion. Location- Mohali (WFO) Benefits & Perks PF Gratuity Health Insurance Interested Candidates can contact: HR Satyabrata - 9748341411 Email - satyabrata.palit@teleperformancedibs.com OR WhatsApp below details to the same: Full name: Contact: Email: Location: Updated Resume: