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7.0 - 12.0 years
3 - 12 Lacs
hyderabad, telangana, india
On-site
The Manager Quality & Training (Q&T) will be responsible for developing, implementing, and monitoring quality standards and training programs across Apollo TeleHealth operations. The role ensures that service delivery aligns with regulatory guidelines, internal SOPs, and organizational objectives while driving continuous improvement. The incumbent will lead the Quality & Training team, conduct audits, analyze performance gaps, design training modules, and collaborate with clinical and non-clinical teams to enhance patient experience and operational excellence. Key Responsibilities Develop and maintain quality assurance frameworks and training processes for telehealth services. Conduct regula...
Posted 1 month ago
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