Telecalling Executive

Role & responsibilities

Preferred candidate profile

Key Responsibilities:

• Make proactive outbound calls to prospective clients to introduce property listings, promotions, and investment opportunities.
• Respond promptly to inbound calls and inquiries from various marketing campaigns.
• Identify and qualify sales leads by assessing clients' needs, preferences, and financial capacity.
• Effectively communicate and explain the features, benefits, and pricing of various real estate properties.
• Schedule and coordinate property site visits or virtual tours for qualified leads with the field sales team.
• Maintain and update a comprehensive database of client information and interactions in the CRM system.
• Conduct consistent follow-ups with leads to nurture relationships and guide them through the sales process.
• Provide exceptional customer service and handle client objections with professionalism and tact.
• Work collaboratively with the sales and marketing teams to achieve and exceed monthly and quarterly sales targets.
• Stay informed on real estate market trends, project details, and competitor activities.

Qualifications and Skills:

• Proven experience in a telesales, telemarketing, or sales role, with a strong preference for experience in the real estate sector.
• Excellent verbal communication and interpersonal skills, with strong phone etiquette.
• Ability to persuade and negotiate effectively to close deals.
• Strong active listening skills and the ability to build rapport quickly over the phone.
• Proficiency in using a Customer Relationship Management (CRM) software.
• Highly organized with strong time management abilities and the capacity to multitask.
• Resilience and a positive attitude to handle rejection and maintain motivation.
• A target-driven, self-motivated, and results-oriented approach.
• High school diploma or equivalent is required; a bachelor's degree is a plus.

Compensation:

• Competitive salary with a performance-based incentive or commission structure.