Telecalling Executive - Bangalore (Fresher& Experience)

The telecaller or lead qualifier role focuses on managing inbound and outbound customer inquiries, qualifying luxury home elevator prospects, and maintaining CRM records.

• Experience: 0 to 2 years of experience in telecalling, customer support, or lead generation.
• Languages: Mandatory fluency in Kannada and English (additional regional languages are a plus).
• Communication Skills: Strong verbal communication, active listening, and effective questioning abilities.
• Interpersonal Skills: Ability to quickly build rapport over the phone, energetic and persuasive demeanor.
• Education: Any Graduate
• Answer all inbound calls promptly with a target of 0 missed call ratio
• Ensure immediate callback for any unattended call (if applicable)
• Qualify incoming leads based on predefined criteria
• Understand customer requirements and capture accurate details in CRM
• Maintain high call volume and productivity standards
• Provide a positive first impression of the company
• Required Experience,Skills & Competencies:
• 0-1 Years of Experience
• Good verbal communication skills
• Fluency in Kannada and English (Mandatory)
• Strong listening and questioning skills
• Ability to build rapport quickly over phone
• Energetic, confident, and persuasive personality
• Loves talking to people

Pay: ₹20,000.00 - ₹25,000.00 per month

Work Location: In person