0 years
1 - 2 Lacs
Posted:1 week ago|
Platform:
On-site
Full Time
About the Company
We are a fast-growing and customer-focused loan consultancy, working with multiple banks and financial institutions. We offer a supportive work environment, learning opportunities, and career growth in the finance sector.
Role Overview
We are looking for a Customer Care Executive to handle customer enquiries, follow up loan leads, assist with documentation, and coordinate with internal teams to ensure a smooth customer experience throughout the loan process.
Key Responsibilities
* Handle inbound & outbound customer calls
* Follow up leads and explain loan products & processes
* Guide customers on required documents
* Coordinate with internal teams and banks for case updates
* Update customer and lead details in Excel / internal systems
* Ensure timely follow-ups and customer satisfaction
Job Types: Full-time, Permanent, Fresher
Pay: ₹13,000.00 - ₹18,000.00 per month
Benefits:
Work Location: In person
DR CUBE FINANCIAL CONSULTANCY PVT LTD
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