Telecaller - Malyalam (Operations)

Job Title: Telugu Caller

And Malyalam caller– Operations Executive

Department: Operations

Job Type: Full-Time

Location: Juinagar

We are looking for a confident and customer-focused malyalam Caller to join our Operations Department. The candidate will be responsible for making outbound calls, communicating with customers in Malayalam/English providing necessary information, following up on pending requests, and validating installation remarks and ensuring smooth day-to-day operational activities.

Make outbound calls to merchants and communicate effectively in Malayalam /English/Hindi

Handle merchant queries and validate installation remarks.

Follow up with ASM TL Team and ensure ready merchants installations are aligned and closed.

Maintain accurate records of calls, customer details, and follow-up activities.

Coordinate with the internal operations team to resolve customer issues.

Achieve daily calling targets and meet assigned operational goals.

Prepare daily call reports and update customer information in the system.

Basic communication skills in Hindi or English are preferred.

Good interpersonal and customer-handling skills.

Basic computer knowledge and familiarity with MS Excel (Copy Paste) or data entry.

Pay: ₹21,000.00 - ₹22,000.00 per month

Benefits:

• Paid sick time
• Provident Fund

Work Location: In person