Telecaller – Legal Services/Coordination

Telecaller – Legal Services / Client Coordination

Salary: ₹15,000–₹25,000 per month
Job Type: Full-timeWork Location: Netaji Subhash Place, DelhiExperience: 1–3 years preferred

Job Description

We are looking for a confident, professional and target-oriented Telecaller to join our legal consultancy team. The candidate will be responsible for contacting potential clients, explaining our services, handling enquiries and coordinating follow-ups.

Key Responsibilities

• Make outbound calls and respond to incoming enquiries.
• Explain the company's legal consultancy services in a clear and professional manner.
• Understand client requirements and record relevant information.
• Follow up with prospective clients and maintain regular communication.
• Maintain call records, client databases and follow-up trackers.
• Update information in Excel or CRM software.
• Coordinate with lawyers and internal teams regarding client enquiries.
• Follow up on pending documents and client responses.
• Maintain professionalism and confidentiality while handling client information.
• Achieve assigned calling, follow-up and conversion targets.

Candidate Requirements

• Graduate preferred.
• 1–3 years of experience in telecalling, telesales, customer support or client coordination.
• Excellent Hindi communication skills; basic English communication preferred.
• Confident speaking skills and the ability to explain services clearly.
• Comfortable making outbound calls and handling client objections professionally.
• Basic knowledge of MS Excel, Google Sheets and CRM tools.
• Good follow-up, persuasion and interpersonal skills.
• Patient, responsible and organized.

Preferred Experience

Candidates with experience in legal services, financial services, banking, insurance or consultancy businesses will be preferred.

Work Location: In Person – Netaji Subhash Place, Delhi.

Pay: ₹14,000.00 - ₹20,000.00 per month

Benefits:

• Cell phone reimbursement

Application Question(s):

• Where do you currently reside in Delhi/NCR?
• How many years of telecalling experience do you have?
• Are you comfortable making outbound calls and meeting calling targets?

Work Location: In person