Telecaller Agent

We are hiring for one of our client

Our client is a leading value-added distributor and systems integrator for IT networking, enterprise wireless, structured cabling, and AV solutions. They partner with top brands like D-Link, Aruba, and others to deliver end-to-end infrastructure solutions across corporate, education, hospitality, and government sectors in Gujarat.

Role & responsibilities

We are hiring an energetic Telecaller executive to support our sales team from our Mumbai office. You will be the first point of contact for partners and customers, generating leads and driving engagement for our enterprise networking and AV solutions.

Key Responsibilities:

- Lead Generation: Make outbound calls to system integrators, resellers, and enterprise customers to introduce client's product portfolio

- Database Management: Maintain and update customer/partner database with call outcomes and follow-up dates in CRM

- Product Pitching: Explain key features of networking products like POE switches, Wi-Fi 6 access points, wireless solutions, and AV offerings

- Appointment Setting: Schedule meetings/demos for the field sales team with interested prospects

- Follow-ups: Coordinate with partners for event invites, product updates, and pending quotations

- Support: Handle inbound queries, share product brochures, and assist sales team with documentation

- Reporting: Submit daily call reports, lead status, and pipeline updates to Sales Manager

Preferred candidate profile

Required Experience & Skills:

- 1-3 years experience in Business Development Executive, preferably in IT hardware, networking, or B2B sales

- Good communication skills in English, Hindi, and Marathi

- Basic understanding of IT networking terms: Wi-Fi, switches, routers, PoE, AV

- Confident phone presence with ability to handle objections

- Graduate in any stream; 12th pass with relevant experience may apply

- Familiarity with MS Excel and CRM tools preferred

What We Offer:

- Fixed salary + performance incentives on qualified leads/meetings

- Training on enterprise networking and AV product lines

- Growth path to inside sales/account manager roles

- Professional work environment in a growing IT distribution company

Interested candidates can share their profiles at ankur.johar@talentcorner.in