Tele Sales Executive (Insurance)

About the Company

At JMJ Insurance Service Center, our mission is to become Kerala’s #1 Insurance Service Provider. Since 2008, our team has been helping individuals and families protect their future with trusted insurance solutions. Many of our team members who joined us in 2008 are still with us — that’s how strong our culture and values are.

Role Title

Telecaller / Tele Sales Executive
(For those who love talking to people and helping them live a secure, tension-free life.)

Role Mission

Your mission is to reach out to as many people as possible, help them understand the importance of insurance, and guide them to make the right financial protection decisions at different life stages.

Key Responsibilities

• Make outbound calls to prospective and existing customers
• Explain insurance products and benefits clearly and convincingly
• Generate and follow up on leads to convert them into customers
• Handle customer queries via phone, WhatsApp, and email
• Maintain accurate records of calls, leads, and conversions
• Participate in weekly and monthly performance reviews

Outcomes Expected

• Achieve weekly and monthly KPI targets
• Maintain high-quality communication standards
• Contribute positively to the team’s performance and mission

Mandatory Skills

• Good communication skills in Malayalam and English
• Basic computer knowledge
• Friendly, organized, and easy to get along with
• Strong listening and interpersonal skills

Core Competencies

• Organized and proactive
• Positive and energetic attitude
• Attention to detail
• Great “people person”
• Team player and good communicator

Frequently Asked Questions

Do I have to travel for this job?
You need to travel to the office, but no customer visits are required.

Is part-time work available?
Currently, we are not hiring part-time staff.

Can I work from home?
This is an in-office position only.

Education & Experience

• Minimum Qualification: Higher Secondary (12th Pass) – Preferred
• Experience:
• Total work: 1 year (Required)
• Sales: 1 year (Required)
• Freshers with good communication skills are welcome to apply!

Benefits

• Paid time off
• Paid sick leave
• Insurance coverage for family
• Attractive commission and performance bonuses

Location

JMJ Insurance Service Center
Opposite Technopark Main Gate, Kazhakkoottam, Trivandrum, Kerala

Job Types: Full-time, Permanent, Fresher

Pay: ₹10,000.00 - ₹15,000.00 per month

Benefits:

• Cell phone reimbursement
• Health insurance
• Internet reimbursement
• Leave encashment
• Paid sick time
• Paid time off

Work Location: In person