Tele Collection Executive

Job Title: DRA Telecaller
Department: Write off, NPA / Collections
Job Type: Full-time
Experience: Collection experienced candidates can apply
Location: Navi Mumbai, Turbhe

Key Responsibilities

• Make outbound calls to customers regarding overdue loan payments.
• Follow up with customers for pending EMIs and outstanding dues.
• Explain repayment details and payment options to customers.
• Maintain accurate records of calls, payment commitments, and follow-ups.
• Achieve daily and monthly collection targets.
• Handle customer queries and objections professionally.
• Coordinate with the recovery team and report collection updates.
• Follow company policies and applicable RBI guidelines for recovery practices.

Eligibility Criteria

• Minimum qualification: 12th pass or Graduate.
• Good communication skills in Hindi and/or the local language.
• Basic computer knowledge and data-entry skills.
• Ability to handle customer calls and meet targets.
• DRA (Direct Recovery Agent) certification preferred or required as per the employer's requirements.

For more details,

8080678029

HR Sanjay

DPD Zero Technologies pvt ltd.

Pay: ₹25,000.00 - ₹35,000.00 per month

Benefits:

• Provident Fund

Work Location: In person