Bharti Airtel Limited logo

Tele Calling Executive

Bharti Airtel Limited

18 - 30 years

1 - 3 Lacs

Chennai

Posted:8 hours ago

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Job Description

Bharti Airtel Ltd

Designation: – Customer Relationship officer (CRO)

Industry: Telecom

Job Type: Full-Time | Tele calling

Salary - 16500 to 27000 Take home & incentives up to 50K

Job Description:

  • Handle customer queries and provide support regarding Airtel services.
  • Assist customers with new connections, recharges, plan upgrades and service requests.
  • Explain Airtel products, offers and available plans to customers.
  • Resolve customer complaints and ensure customer satisfaction.
  • Follow up with customers for pending requests and service issues.
  • Promote additional Airtel services and generate sales opportunities.
  • Maintain customer records and update daily activity reports.
  • Achieve customer service and sales targets.

Eligibility Criteria:

  • Qualification: 12th / Diploma / Any Degree.
  • Freshers and experienced candidates can apply.
  • Age: 18–30 years (as per company requirements).
  • Good verbal communication skills.
  • Basic computer knowledge.
  • Willingness to work in a customer-facing environment.

Required Skills:

  • Good communication and interpersonal skills.
  • Customer handling and relationship management.
  • Problem-solving and complaint resolution.
  • Basic MS Office and computer knowledge.
  • Ability to explain plans, offers and services.
  • Convincing and upselling skills.
  • Patience, positive attitude and target-oriented approach.

Pay: ₹16,500.00 - ₹25,000.00 per month

Benefits:

  • Flexible schedule
  • Life insurance
  • Provident Fund

Work Location: In person

Skills Required

Tele Calling Customer Relationship Telecom Customer Queries Customer Complaints Customer Satisfaction Sales Customer Service Communication and Interpersonal Skills Customer Handling Relationship Management MS Office

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Bharti Airtel Limited

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