Tele Caller Executive

Job Overview

We are hiring a Telecaller with 0–5 years of experience to handle customer calls, enquiries, lead follow-ups, and appointment scheduling. The candidate should have good communication skills, a polite and professional manner, and the ability to handle customers effectively over the phone.

Key Responsibilities

• Handle day-to-day office administration and general office coordination.
• Manage incoming calls, customer enquiries, messages, and basic office communication.
• Make outbound calls to prospective and existing customers and generate new leads.
• Understand customer requirements and explain the company’s interior, furniture, construction, and related services.
• Follow up with leads, enquiries, quotations, and prospective customers regularly.
• Schedule client appointments, meetings, site visits, and follow-up calls.
• Maintain customer details, lead records, call reports, follow-up status, and sales information.
• Coordinate with the design, sales, and site teams to ensure smooth communication and follow-up.
• Assist in preparing basic quotations, proposals, documents, and customer-related records.
• Handle customer queries professionally and coordinate with the concerned team for resolution.
• Support the sales team in converting enquiries into confirmed projects.
• Maintain regular follow-ups until the enquiry reaches the next stage or project confirmation.
• Assist with daily office activities, documentation, filing, and administrative coordination.
• Achieve assigned calling, follow-up, lead generation, and sales targets.
• Maintain good customer relationships and support repeat business and referrals.

Eligibility

• 0–5 years of experience in Telecalling / Telesales / Customer Support.
• Freshers with good communication skills can also apply.
• Good verbal communication and interpersonal skills.
• Good customer-handling and follow-up skills.
• Basic knowledge of MS Excel and CRM.
• Languages: Tamil & English – Must.
• Any Graduate.
• Candidates with a positive attitude and willingness to learn are preferred.

Salary & Benefits

• ₹15,000 – ₹30,000 per month, based on experience and skills.
• PF + ESI.
• Performance-based incentives.
• Salary negotiable for the right candidate.

Pay: ₹15,000.00 - ₹30,000.00 per month

Benefits:

• Cell phone reimbursement
• Health insurance
• Internet reimbursement
• Life insurance
• Provident Fund

Work Location: In person