Tele Caller Executive

Job Title: Telecaller / Patient Follow-Up Executive

Company: LETS HEAR – Speech & Hearing Solutions

Location: Bangalore, Karnataka

Job Type: Full-time

Working Days: Monday to Saturday

Working Hours: 10:00 AM – 7:00 PM

About LETS HEAR

LETS HEAR – Speech & Hearing Solutions is a professional hearing care provider offering hearing assessments, advanced hearing aids, hearing aid trials, fitting, servicing, and patient support through experienced audiologists.

Job Description

We are looking for a confident, friendly, and customer-oriented Telecaller / Patient Follow-Up Executive to handle patient enquiries, follow up with potential customers, and schedule appointments for our audiology and hearing care services.

Key Responsibilities

* Make outbound calls to new leads and existing patients.

* Follow up with enquiries received through Google Ads, social media, and other marketing channels.

* Explain hearing tests, hearing aid trials, available brands, offers, and clinic services.

* Schedule appointments and coordinate patient visits with audiologists.

* Follow up with patients who have completed hearing tests or hearing aid trials.

* Maintain accurate call records, lead details, and follow-up status.

* Contact existing customers regarding hearing aid servicing and regular follow-ups.

* Support the team in improving appointment bookings and lead conversions.

Requirements

* Good communication skills in English and Kannada.

* Malayalam or Tamil language skills will be an added advantage.

* Basic computer knowledge and familiarity with Excel or CRM software.

* Good telephone etiquette and a positive attitude.

* Ability to follow up consistently and work towards targets.

* Freshers with good communication skills are welcome to apply. Previous telecalling or customer service experience is preferred.

Salary

Salary will be based on experience and communication skills.

What We Offer

* Professional and supportive work environment.

* Opportunity to grow in the healthcare industry.

* Training on our services and patient communication.

* Performance-based incentives, depending on company policy.

How to Apply

Interested candidates can apply through Indeed or contact us directly.

Company: LETS HEAR – Speech & Hearing Solutions

Phone: 7022236768

Email: letshearitclinic@gmail.com

Pay: ₹17,000.00 - ₹30,000.00 per month

Work Location: In person