0 years

1 - 2 Lacs

Posted:2 weeks ago| Platform: SimplyHired logo

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Skills Required

Work Mode

On-site

Job Type

Full Time

Job Description

1 Inbound & Outbound Calling – Manage incoming and outgoing calls to prospects and customers; follow scripts to introduce products or services and qualify interest
2 Lead Generation & Qualification – Identify potential leads; gather and verify prospect information; assess fit based on predefined criteria3 CRM & Data Management – Accurately log call outcomes, update customer profiles, and maintain call records in the CRM system4 Appointment & Follow-Up Scheduling – Arrange demos, meetings, or callbacks; send confirmations and reminders via phone, email, or SMS5 Customer Engagement & Relationship Building – Address inquiries, handle objections, and build rapport to foster ongoing customer relationships6 Performance Tracking & Reporting – Monitor call metrics (volume, conversion rates, talk time); prepare and submit activity and performance reports7 Compliance & Quality Assurance – Adhere to company scripts, policies, and regulatory guidelines; ensure data privacy and call quality standards are met

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Job Types: Full-time, Fresher

Pay: ₹15,000.00 - ₹20,000.00 per month

Work Location: In person

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