Tele Caller - Customer Support ( Female Candidates )

Roles & Responsibilities

1. Handle incoming calls and respond to customer queries professionally.
2. Explain company services, and offerings to potential customers.
3. Maintain accurate records of calls, customer details, and follow-ups.
4. Coordinate with the internal team for customer requirements and follow-ups.
5. Build positive customer relationships through effective communication.
6. Handle customer concerns politely and provide appropriate solutions.
7. Prepare daily call reports and update calling records regularly.

Preferred Candidate Profile

• Gender:

  Female candidates only.

• Educational Qualification:

  Minimum 12th Pass.

• Experience:

  Freshers and experienced candidates can apply.

• Communication Skills:

  Good verbal communication skills in Hindi and English.
• Should have a confident, polite, and pleasant speaking manner.
• Basic computer knowledge and familiarity with MS Office.
• Good listening, convincing, and interpersonal skills.
• Ability to handle calls professionally and meet assigned targets.
• Should be punctual, disciplined, and willing to learn.

Key Skills Required

• Verbal Communication
• Customer Handling
• Follow-up Management
• Basic Computer Knowledge
• Time Management

Ideal Candidate: