Technology Support Engineer

1 - 4 years

4 - 8 Lacs

Posted:1 week ago| Platform: Naukri logo

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Job Type

Full Time

Job Description


 About The Role  

Project Role
Technology Support Engineer

Project Role Description
Resolve incidents and problems across multiple business system components and ensure operational stability. Create and implement Requests for Change (RFC) and update knowledge base articles to support effective troubleshooting. Collaborate with vendors and help service management teams with issue analysis and resolution.
Must have skills Microsoft SQL Server Administration

Good to have skills
NA
Minimum 2 year(s) of experience is required

Educational Qualification
15 years full time education
SummaryAs a Technology Support Engineer, you will engage in a dynamic work environment where your primary focus will be on resolving incidents and problems that arise across various business system components. Your day will involve ensuring operational stability, creating and implementing Requests for Change, and updating knowledge base articles to facilitate effective troubleshooting. Collaboration with vendors and service management teams will be essential as you analyze issues and work towards their resolution, contributing to a seamless operational flow within the organization.
Roles & Responsibilities:
  • Expected to perform independently and become an SME.
  • Required active participation/contribution in team discussions.
  • Contribute in providing solutions to work related problems.
  • Assist in the development and maintenance of documentation related to system configurations and procedures.
  • Monitor system performance and proactively identify areas for improvement.
    Professional & Technical Skills:

  • Must To Have Skills:

  • Proficiency in Microsoft SQL Server Administration.
  • Strong understanding of database management and optimization techniques.
  • Experience with backup and recovery strategies for SQL Server databases.
  • Familiarity with performance tuning and troubleshooting SQL queries.
  • Knowledge of security best practices for database administration.
    Additional Information:
  • The candidate should have minimum 2 years of experience in Microsoft SQL Server Administration.
  • This position is based at our Bengaluru office.
  • A 15 years full time education is required.
     Qualification 15 years full time education
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