Technical Support Engineer

We are looking for a proactive Technical Support Engineer to provide high-quality customer assistance, product guidance, and technical issue resolution. The ideal candidate must have a solid foundation in electrical and electronics domains, strong analytical skills, and willingness to travel across India for on-site support and installations.

Key Responsibilities

• Respond to customer inquiries and deliver timely technical resolutions.
• Diagnose faults, perform troubleshooting, and assist with product installation, setup, and configuration.
• Travel Pan-India as needed for on-site technical assistance, system commissioning, and client meetings.
• Explain product features, specifications, and applications clearly to clients.
• Coordinate with internal engineering and service teams to escalate and resolve complex technical issues.
• Maintain up-to-date knowledge of new electrical, electronic, and IT solutions.

Eligibility & Qualifications

• Education: B.Tech / B.E. (Electrical, Electronics, ECE, or related fields) or BCA.
• Experience: Freshers with strong technical fundamentals or candidates with up to 1 year of relevant technical support experience.
• Mobility: Willingness to travel Pan-India as per operational requirements.

Key Skills

• Strong technical aptitude and analytical problem-solving skills.
• Sound understanding of electrical, electronic, or IT systems.
• Excellent written and verbal communication abilities.
• Fast learner with a customer-focused, adaptable, and collaborative approach.

Pay: From ₹25,000.00 per month

Benefits:

• Provident Fund

Work Location: In person