Technical Support Engineer - Field

Power Bridge is a customer centric AV & IT Infrastructure Solution & Services Provider, pivoting to bridge the Gap between innovative IT products, solutions and Customer needs.

With Offices in Bangalore (HQ) and Hyderabad, we boast the capabilities and operational excellence to execute projects for our customers across India.

Our Passionate teams across business functions work in tandem with our Industry leading Technology partners to deliver hassle-free technology upgrades projects with time bound SLA’s.

We are currently seeking a Technical Support Engineer - Field to become part of our team in the IT Services industry. The ideal candidate will possess at least 2 years of experience in system troubleshooting, installation and configuration, network support, printer configuration, antivirus management, access control, and exceptional customer service skills. Responsibilities:

• Proven work experience as a Desktop Support Engineer, Technical Support Engineer, or similar role in the field
• Hands-on experience with Windows/Linux/Mac OS environments for at least 2 years
• Working knowledge of office automation products and computer peripherals such as printers and scanners
• Familiarity with network security practices and anti-virus programs
• Ability to perform remote troubleshooting and provide clear instructions
• Customer-oriented attitude
• BSc in Computer Science or relevant field
• Must have a two-wheeler and driving license for field calls.
  

• Health insurance coverage for employees and their families

• Long-term benefit savings plan with employer matching contributions

• Opportunities for professional development and advancement within the organization