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Technical Support Blended

Anisha Global Services

0 - 5 years

1 - 5 Lacs

Pune

Posted:1 week ago

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Job Description

Technical Support | Server Support

Pune

Fresher: 3.5 LPA - Inhand 20k

Experienced: - 30% hike on last CTC max rang 5.39 lpa

Shift: Rotational Shifts, including Night Shifts

Week Off: Rotational week off

Cab Facility: 1-Way Cab available during night shifts

Immediate Joiner

Candidate must be fluent in english

Profile Summary / Troubleshooting Role

The Technical Support Engineer will be responsible for providing hardware and server level technical support and troubleshooting customer issues. The role involves identifying server hardware failures, performing basic diagnostics, and troubleshooting issues related to RAID, RAID Controllers, Virtual Drives, iDRAC, POST, Boot failures, BSOD, and PSOD.

Key Responsibilities

• Troubleshoot server hardware and component-related issues.

• Diagnose POST and Boot-related failures.

• Troubleshoot RAID configuration and RAID controller issues.

• Check and troubleshoot Virtual Drive related issues.

• Use iDRAC for remote server monitoring and hardware diagnostics.

• Identify issues related to HDD/SSD, RAM, power supply and other server components.

• Perform basic hardware diagnostics and troubleshooting.

Contact 7022494946

Skills Required

Service desk Voice Expression blend Technical process Communication skills International BPO International process International voice process

Free courses, interview questions and practice for each skill.

Work Mode

Work from Office

Job Type

Full Time

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