Technical Sales Associate- Voice Support

0 - 4 years

0 Lacs

Posted:2 months ago| Platform: Shine logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Role Overview: As a Senior Customer Care Executive for International Inbound Tech Sales Voice Process in the US shift at Adeeba E-Services Pvt. Ltd., your main responsibility will be to handle inbound calls from customers regarding computer issues. You will need to diagnose the problems accurately and suggest suitable plans to resolve the issues. Additionally, you will be tasked with selling technical support plans and relevant software to the customers. Key Responsibilities: - Handle inbound calls related to computer issues from customers - Diagnose technical problems effectively - Recommend appropriate solutions and plans to customers - Sell technical support plans and relevant software - Close calls efficiently with effective communication skills Qualification Required: - High School Pass - Minimum 6 months experience in Outbound Tech Support Process preferred - Proficiency in closing calls If you are interested in this role, you can expect: - Attractive salary package with generous incentives - Fixed salary with high incentives - Monthly incentives along with spot incentives - Attendance incentives - Paid leave on your birthday - Age limit up to 33 years Please note that all your information will be handled confidentially in accordance with EEO guidelines.,

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