Team Member

About MIYO

MIYO Dessert Bar is a freestyle dessert destination in Mumbai, built around the idea of making desserts your own. With a unique build-your-own concept, customers can customise their desserts using a wide variety of gelatos, desserts, toppings and sauces.

We're building more than just a dessert bar. We're building a brand, a community and a space where great food meets great experiences.

About the Role

We are looking for energetic, enthusiastic and hands-on Team Members to join the MIYO team.

This is an all-rounder role that involves working across both Front of House (FOH) and Kitchen Operations. From interacting with customers and creating a great in-store experience to managing the dessert counter and ensuring product quality, you'll be involved in the day-to-day operations of the store.

We’re looking for someone who enjoys working with people, has an interest in food and hospitality, and is willing to take ownership of whatever needs to get done.

Key Responsibilities

Customer Experience & Store Operations

• Greet customers warmly and help them understand the MIYO concept.
• Assist customers with dessert choices, ingredients and recommendations.
• Ensure a welcoming, energetic and enjoyable in-store experience.
• Handle billing, payments and POS operations responsibly.
• Address customer queries and concerns politely.
• Maintain cleanliness and organisation of the store, dining areas and service stations.

Kitchen & Dessert Operations

• Assist with the setup, replenishment and maintenance of the dessert counter.
• Handle daily product dispatches, storage and inventory management.
• Follow FEFO (First Expiry, First Out) principles for product rotation.
• Operate and monitor gelato machines, including regular texture and quality checks.
• Ensure products are maintained at the correct temperature, texture and quality.
• Monitor stock levels, minimise wastage and assist with inventory management.
• Follow food safety, hygiene and MIYO quality standards at all times.

General Responsibilities

• Coordinate with the kitchen and store team to ensure smooth daily operations.
• Assist with store opening, closing and restocking duties.
• Be proactive in identifying and resolving operational issues.
• Take ownership of assigned responsibilities and support teammates whenever required.

Who We're Looking For

• A positive, energetic and customer-oriented individual.
• Strong communication and interpersonal skills.
• Interest in food, desserts and hospitality.
• Willingness to learn both customer-facing and kitchen operations.
• Hands-on, organised and detail-oriented approach to work.
• Ability to multitask and work in a fast-paced environment.
• Strong focus on cleanliness, hygiene and product quality.
• Prior experience in a cafe, restaurant, bakery or hospitality role is an advantage, but not mandatory.

Why MIYO?

We're not just building a dessert bar – we're building a brand, a team and a movement.

When you join MIYO, you become part of a fast-growing company that's doing things differently.

That means:

• Lots of learning: Get hands-on experience across customer experience, food operations and hospitality.
• Growth opportunities: Grow into greater responsibilities and future roles as the company expands.
• Your voice matters: We encourage ideas, feedback and people who take initiative.
• A great team environment: Work with people who bring energy, creativity and a positive attitude.
• Be part of something growing: Get an opportunity to contribute to building a brand from the ground up.

We believe the right attitude, willingness to learn and ownership go a long way. If you're someone who likes getting things done, enjoys interacting with people and isn't afraid to roll up your sleeves, we'd love to have you on the team!

Pay: ₹10,000.00 - ₹22,000.00 per month

Benefits:

• Paid sick time
• Paid time off
• Provident Fund

Work Location: In person