Team Leader - Telesales

JOB OPENING – TEAM LEADER / FLOOR MANAGER (SALES)

Company: Baby Joy Fertility and IVF
Location: Rajouri Garden, Delhi

Baby Joy Fertility and IVF is looking for an experienced and target-oriented Team Leader / Floor Manager to lead and manage our IVF/Healthcare Sales Team.

Position Details

• Experience: Minimum 5 years in BPO / IVF / Healthcare Sales, preferably in a Team Leader or Floor Manager role
• Age: 30+ years
• Team Size: Experience managing 10–15 Sales Executives
• Role: Team Handling | Lead Conversion | Patient Coordination | Sales Management

Key Responsibilities

• Manage, motivate, and monitor a team of 10–15 sales executives
• Drive lead conversion and achieve monthly sales targets
• Monitor team performance and provide regular guidance and training
• Ensure effective patient coordination and follow-ups
• Track leads and team activities through CRM software
• Prepare and monitor sales performance reports
• Maintain a target-oriented and performance-driven work environment

Requirements

• Minimum 5 years of relevant experience
• Proven experience in handling a Telesales team of 10–15 members
• Strong knowledge of CRM software
• Excellent communication and leadership skills
• IVF/Healthcare sales experience will be preferred
• Strong team-management and problem-solving skills
• Highly target-oriented with a result-driven approach

Interested candidates can share their CV for consideration.

Job Type: Full-time

Pay: ₹30,000.00 - ₹40,000.00 per month

Work Location: In person