Team Leader - Field Sales

Job Description – Team Leader – Field Sales (Home Scan)

Brand: makeO Toothsi
Position: Team Leader – Field Sales
Location: Pune
Department: Sales
Employment Type: Full-Time
Work Mode: Field-Based

About makeO Toothsi

makeO Toothsi is transforming the dental care industry through technology-driven teeth alignment solutions. We provide convenient at-home dental scanning services, helping customers take the first step towards achieving their dream smile.

Role Overview

We are looking for a dynamic and target-driven Team Leader – Field Sales to manage and lead a team of Field Sales Executives responsible for conducting home scans for customers who have booked appointments.

The candidate will be responsible for managing daily team operations, ensuring appointment coverage, improving conversion rates, monitoring team productivity, and achieving monthly business targets.

Key Responsibilities

1. Team Management & Leadership

• Lead, manage, and motivate a team of Field Sales Executives handling home scan appointments.
• Allocate daily appointments and ensure effective territory management.
• Monitor individual team performance, productivity, and target achievement.
• Conduct regular team meetings, performance reviews, and on-field training.
• Support team members in handling customer objections and closing sales.

2. Sales & Revenue Achievement

• Drive monthly sales targets and revenue through the home scan team.
• Ensure maximum conversion of assigned home scan appointments into successful sales.
• Monitor appointment-to-scan and scan-to-order conversion ratios.
• Identify performance gaps and implement corrective action plans.
• Ensure a strong customer experience throughout the sales journey.

3. Field Operations

• Monitor daily field activities, attendance, and appointment completion.
• Ensure executives complete approximately 5–6 home visits per day, depending on appointment allocation and location.
• Plan routes and optimize travel time for better productivity.
• Conduct joint field visits to evaluate team performance and improve selling skills.
• Ensure timely reporting and updates on all customer appointments.

4. Reporting & MIS

• Prepare and maintain daily, weekly, and monthly sales reports.
• Track individual and team-wise targets, conversions, revenue, and productivity.
• Share regular performance updates with the reporting manager.
• Monitor cancellations, missed appointments, and customer feedback.

Required Skills & Qualifications

• Graduate in any discipline.
• 3–6 years of experience in field sales, preferably in B2C sales.
• At least 1–2 years of experience managing a field sales team.
• Experience in managing appointment-based sales or home-visit sales will be an advantage.
• Strong leadership, communication, negotiation, and problem-solving skills.
• Good understanding of sales conversion, revenue targets, and team productivity.
• Comfortable with extensive field travel and managing a team across Pune.

Preferred Industry

• Healthcare
• Dental / Medical
• Consumer Durables
• Insurance
• Telecom
• B2C Field Sales

Key Performance Indicators (KPIs)

• Monthly team revenue achievement.
• Home scan appointment completion rate.
• Scan-to-order conversion ratio.
• Individual executive productivity.
• Daily home visit completion.
• Customer experience and satisfaction.
• Team attendance and retention.

Work Requirements

• Field-based role involving regular market visits and team monitoring.
• Must be comfortable travelling across Pune.
• Should be available to support the team in achieving daily and monthly sales targets.

We are looking for a proactive leader who can drive field execution, build a high-performing sales team, and consistently deliver business results.

Pay: ₹500,000.00 - ₹700,000.00 per year

Work Location: In person