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Team Lead - Last Mile Operation

1 - 3 years

3 Lacs

Coimbatore

Posted:1 day ago

Job Description

We're Hiring: Team Lead Last Mile Operations

Location:

About the Role

Team Lead Last Mile Operations

Key Responsibilities

  • Manage end-to-end last-mile delivery operations.
  • Supervise and guide Field Executives (FEs) to achieve daily delivery targets.
  • Monitor attendance, shift planning, and manpower allocation.
  • Ensure on-time dispatches and delivery performance as per SLA.
  • Track productivity, delivery success rate, and operational KPIs.
  • Coordinate with the hub team and other stakeholders for smooth operations.
  • Resolve delivery-related escalations and support field teams.
  • Ensure adherence to SOPs, safety guidelines, and compliance standards.
  • Prepare daily operational reports and drive continuous process improvements.

Eligibility

  • Graduate in any discipline.
  • 1 to 3 years of experience in logistics, last-mile, courier, or e-commerce operations.
  • Experience in handling delivery executives or warehouse teams is preferred.
  • Strong leadership, communication, and problem-solving skills.
  • Proficient in MS Excel and basic operational reporting.
  • Willing to work in rotational shifts.

Skills Required

Supply chain management Team leading Supply chain Last Mile Delivery Supply Supply chain operations Team Management

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Work Mode

Work from Office

Job Type

Full Time

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