Team Lead - Customer Service

We are hiring for Executive/Team Lead for Vidal Health Insurance TPA

Industry-TPA Company or Health Insurance will only be preferred

Job Description:

Key Responsibilities:

1. Management and Retention of Top corporate.

2. Reports on top corporate/insurance companies/brokers to be reviewed if required

3. Cashless and Claims settlement for corporate employee

4.Endorsement and Enrolment of Member

5. Submission of MIS reports

6. Relationship with other department for claims, Preauth and related functions.

7.Employee Benefits

8.Regular interaction with the team

9.Handling escalation for query

Experience required:

• Experience: 3 to 5 years of experience in Customer Service or Client Relationship roles from TPA or Health Insurance

Personal Attributes and Competencies:

• Strong verbal, written, presentation skills.
• Strong analytical and problem-solving skills.

Interested Candidate can connect -09971006988

Job Types: Full-time, Permanent

Pay: ₹25,000.00 - ₹35,000.00 per month

Benefits:

• Health insurance
• Provident Fund

Work Location: In person