System Technician II

Start your journey with BCD: Grow, connect, collaborate and celebrate with our global team

System Technician II

Full time, Bangalore, India

In this role, you will cooperate with IT functions to support the regular flow of business and IT projects and tasks. This role will interface with teams to provide technical assistance and insight. As the System Technician, you will adhere to all standards, policies, procedures, and security requirements. You will proactively improve processes and determine and recommend more effective products and applications, supporting hardware, software, and other technical solutions.

As a System Technician II, you will

• Troubleshoot hardware, software, and other IT solutions
• Follow all ICT policies and procedures
• Have the ability to add, change, or modify new or existing reports
• Manage system status, taking steps to improve performance and reliability as directed and per established policies and procedures
• Assist other technical teams (hands-on support)
• Contribute to technology, security, and efficiency enhancements and improvements

About you

• Proven Technical Experience in a 24 x 7 IT Environment
• Excellent Knowledge of IT systems
• Excellent Troubleshooting and Problem-Solving Skills
• Ability to Develop, Interpret, and Follow Written IT Policies and Procedures
• You have experience with Microsoft Business Software Applications and other communication tools
• Familiarity with ISO and PCI Standards

About us
We’re a market leader in travel management: We help people and companies travel smart and achieve more, and our clients include some of the world’s best-known and most innovative business and consumer brands. We operate in more than 100 countries, and the majority of our 10,000+ people work virtually (because a 10-second commute usually makes awesome sense). We’re committed to sustainability and to driving success for our customers, our business and ourselves. Learn more about BCD Travel.

Your life at BCD

Working at BCD means connecting, collaborating and celebrating. You’ll be part of a virtual, dynamic and flexible work environment that fosters a good work-life balance so you can focus on what makes you happy. But don’t just take our word for it! Hear why people join BCD and more about the great perks of Life at BCD.

You’ll be offered

• Flexible working hours and work-from-home or remote opportunities
• Opportunities to grow your skillset and career
• Generous vacation days so you can rest and recharge
• A compensation package that feels fair to you, including mental, physical, and financial wellbeing tools
• Travel industry professional perks and discounts
• An inclusive work environment where diversity is celebrated

Ready to join the journey? Apply now!

We’re dedicated to building a diverse, inclusive and authentic workplace. If you’re excited about a role, but your experience doesn’t align perfectly, we still encourage you to apply.

We are committed to providing reasonable and necessary accommodations to ensure all employees can perform their roles effectively. For accommodation requests or further information, contact our Talent Acquisition department at [email protected].

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