Job
Description
Job location - Hybrid (Bangalore) Job Type - Full Time Exp - 6 Years Job Description: - Build, validate, and support the applications in both public and private cloud environments. • Ensure production level systems are running at all times and have multiple levels of redundancy to meet committed SLAs. • Design servers and application environments for performance, reliability, redundancy, and scale. • Develop a working knowledge of all supported products and technologies. • Perform day-to-day maintenance such as monitoring the performance of systems, virus detection, and monitoring network backups. • Assist with the tactical implementation of any technology project and provide on-going technology support. • Document environment topology and installation details. • Utilize configuration management technologies to build and scale application environments. • Develop scripts for automating repetitive tasks and making configuration changes. • Engage with support teams and customers to troubleshoot and resolve technical issues. • Maintain a disaster recovery plan and perform regular tests. • Ensure SSAE16 audit compliancy and keep all software licensing and maintenance contracts current. • Plan for expansion of capacity and recommend upgrades, patches, new applications, and equipment when necessary. • Deep familiarity with OS and virtualization technologies • Mentor and train Associates • Ability to teach non-technical members of the organization and non-technical customers about the application • Perform other duties as assigned. Experience and Qualification:- Undergraduate degree in a related discipline (IS/CS degree preferred) • Professional hands-on experience in a web-based (SaaS) software environment • Experience with MS Azure administration • Experience with scripting languages (PowerShell, BASH, T-SQL) • Experience with building and managing public cloud environments (primarily Azure, but others are useful) • Experience with troubleshooting operating system-level issues ( Windows and Linux Operating Systems ) • Experience with troubleshooting web server-related issues (IIS, Apache, etc.) • Familiarity with configuration management technologies such as Ansible, SaltStack, Chef, Puppet, etc. • Certifications in Microsoft, Linux, database, networking, and cloud technologies highly desired • Strong verbal and written communication skills • Ability to proactively communicate detailed status to customer and project team • Ability to work both within a team and independently • Ability to make sound decisions based on customer needs and technical knowledge • Self-motivated and able to work under pressure to deliver high-quality solutions • Detail oriented with excellent analytical skills • Familiarity with best practices in IT management, change management and architecture is desirable, e.g. ITIL. • Knowledge of software lifecycle and agile methodologies
