Server Administration
- Install, configure, and maintain Windows and Linux servers.
- Monitor System health, performance, storage, resource utilization and carry out capacity planning.
- Manage virtualization platforms and virtual machines, where applicable.
- Maintain system uptime and schedule maintenance with minimal disruption to academic and administrative work.
User Account and Access Management
- Create, modify, and deactivate user accounts for staff, faculty, and students.
- Manage Active Directory / directory services, groups, permissions, and password policies.
- Maintain role-based access to systems, shared folders, and applications.
Endpoint and Desktop Management
- Deploy, configure, and support desktops, laptops, and lab computers, including OS imaging and standard software installation.
- Manage patches, updates, and antivirus / endpoint protection across all devices.
Backup, Recovery, and Business Continuity
- Configure and monitor automated on-site and cloud / off-site backups.
- Review backup failures, retention, encryption, and access controls.
- Perform regular restore tests and support disaster recovery planning.
Security and Compliance
- Apply security patches and system hardening in a timely manner.
- Protect institutional data and respond to security incidents affecting servers or endpoints.
- Support audits and ensure compliance with university IT policies and software licensing terms.
- Administer email, collaboration, and productivity platforms (e.g. Microsoft 365 / Google Workspace).
Helpdesk and User Support
- Provide first- and second-line technical support to users.
- Log, track, and resolve incidents and service requests within agreed timelines.
- Escalate complex issues to the IT Head/registrar.
IT Asset Management
- Maintain an up-to-date inventory of hardware, software, and licenses.
- Track warranties, renewals, and asset allocation, repair, and disposal.
Documentation and Reporting
- Maintain system documentation, configuration records, and standard operating procedures.
- Submit periodic IT status reports to the IT Head covering incidents, uptime, backups, and pending actions.
3. Qualifications and Experience
Requirement
Details
Education
Diploma or bachelor’s degree in information technology, Computer Science or related field
Experience
2–3 years of hands-on system administration experience
Preferred
Experience in a university, school, or multi-branch organization
4. Skills and Competencies
- Strong working knowledge of Windows, Active Directory, and Linux administration.
- Experience with backup solutions, endpoint protection, and patch management tools.
- Good troubleshooting skills and the ability to work independently.
- Clear communication, able to explain technical issues to non-technical staff and management.
- Strong documentation, time management, and service-oriented attitude.
5. Preferred Candidate Profile
A hands-on, dependable administrator who can independently resolve system issues, , support multiple campuses, and communicate clearly with management and end users.
6. Reporting and Employment
Full-time position reporting to the IT Head or Registrar. This is an ongoing, university-wide role.
Pay: ₹200,000.00 - ₹400,000.00 per year
Benefits:
Work Location: In person
