Role & responsibilities : Recruiting Employee Relation and Engagement Performance Manage Compensation and Benefits Compliance and Legal Matters Strategy and Planning Preferred candidate profile : Age: 30-40 Qualification: Bachelors in Human Resource or Business Administration In case you wish to reach out: 9775638320. Kindly drop a message on WhatsApp in case I am engaged elsewhere.
Role & responsibilities : Key Responsibilities: Outbound Calls: Making calls to potential customers to introduce products or services, explain their features and benefits, and persuade them to make a purchase or schedule an appointment. Inbound Calls: Answering incoming calls from customers to address their inquiries, resolve issues, and provide support. Sales and Lead Generation: Generating leads, converting prospects into customers, and achieving sales targets. Customer Relationship Management: Building and maintaining positive relationships with customers by providing excellent service and addressing their needs. Information Gathering: Collecting customer information, documenting interactions, and updating customer records. Following Up: Following up with leads and customers to provide updates, resolve issues, and ensure satisfaction. Product Knowledge: Staying up-to-date on product information, company policies, and industry trends. Meeting Targets: Achieving daily, weekly, or monthly sales and performance targets. Preferred candidate profile : Communication Skills: Excellent verbal communication skills are essential for clear and persuasive communication with customers. Persuasion and Negotiation: The ability to persuade customers, handle objections, and negotiate effectively is crucial. Customer Service Skills: Providing excellent customer service, resolving issues, and building rapport. Active Listening: The ability to listen attentively to customer needs and respond appropriately. Sales Skills: Understanding sales processes, closing deals, and achieving sales targets. Product Knowledge: Familiarity with the products or services being promoted. Computer Skills: Basic computer skills for data entry, record keeping, and using communication tools. Positive Attitude: Maintaining a positive and professional attitude, even when dealing with difficult customers. Time Management: Effectively managing time and prioritizing tasks. Problem-Solving Skills: Identifying and resolving customer issues. Adaptability: Being able to adapt to changing situations and customer needs. Teamwork: Collaborating with other team members to achieve common goals.