Support Executive

0 - 1 years

0 - 1 Lacs

Jalpaiguri

Posted:2 months ago| Platform: Naukri logo

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Query resolution Travel Agent Customer service Support Executive

Work Mode

Work from Office

Job Type

Full Time

Job Description

THE SUPPORT EXECUTIVE WILL PERFORM THE ACTIVIES TO PROVIDE QUALITY CUSTOMER SERVICE Responsibilities/Activities: COMMUNICATE WITH THE TRAVEL AGENT TO RESOLVE COMPLAINT OR QUERY ABOUT HIS PURCHASED TICKES BY MAKING OR RECEIVING A CALL E-MAIL COMMUNICATION WITH THE TRAVEL AGENT TO SOLVE THEIR QUERIES. COORDINATE WITH INTERNAL TEAM FOR VARIOUS QUERY RESOLUTION. AIRLINES WEBSITES & E-MAIL NAVIGATION FOR VARIOUS ASPECTS. COMMUNICATE WITH AIRLINES SUPPORT TEAM FOR VARIOUS ACTIVITY IN THE PNR. PROPER HANDOVER OF THE ASSIGNED TASK IN CASE OF REQUIREMENT. Performs other duties as assigned.

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UDAAN Hotels Resorts
UDAAN Hotels Resorts

Hospitality

Mumbai

200 Employees

20 Jobs

    Key People

  • Amit Sharma

    CEO
  • Neha Gupta

    CFO

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