Posted:7 months ago
Troubleshoot complex application and environment issues
Monitor alerts, batch jobs, data loads, and integrations
Maintain automation workflows, SOPs, and change logs
Coordinate with infrastructure, network, and development teams to resolve incidents
Assist with system configuration and operational deployments
Develop solutions to integrate customer systems and support data extraction & transformation
Validate, test, and ensure configurations meet business requirements
Conduct thorough investigations of issues and produce detailed Root Cause Analysis (RCA)
Support and document scheduled production processes
Salesforce Administration
Apex & Visualforce
SOQL & SOSL
Salesforce Service Cloud
Work from Office
Full Time
Hexaware Technologies
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