At Skillsoft, we propel organizations and people to grow together through transformative learning experiences. We believe every team member has the potential to be AMAZING. Join us in our quest to transform learning and help individuals unleash their edge. At Skillsoft, we are all about making work matter. We believe every team member has the potential to be AMAZING. We are bold, sharp, driven and most of all, real. Join us in our quest to democratize learning and help individuals unleash their edge. OVERVIEW: Are you an aspiring QA/Automation Engineer looking for an opportunity to work in a fast paced and fun environmentThen consider joining us here at our office in Hyderabad. We continue to innovate on our next generation SaaS platform with a goal of being the best in the industry . Combined with state of the art interactive and engaging learning experiences, o ur platform lets our 6000+ customers consume content from a variety of sources with a strong focus on video, from any device, with features that fit the needs of the learner . We believe that our customers deserve the best platform, and we are delivering on those needs with the platform you will be working on. You could be the one to help us achieve this goal! We are looking for exceptional automation expert(s) to join our team. Using Selenium, JAVA and Cucumber, and a variety of other JavaScript technologies, successful candidates will be part of enabling Automation for our product on SaaS platform. We are looking for people who love to stay on top of the latest and greatest technologies and patterns. We need our engineers to be versatile, display leadership qualities and be enthusiastic to tackle new problems as we continue to push our technology forward. OPPORTUNITY HIGHLIGHTS: Working on leading-edge automation frameworks such as Selenium, Cucumber and API Testing Working along with different squads to create and maintain a robust QA framework. Working with the developers to develop test strategy as a part of CI/CD Keep up to date on the latest industry trends in different Automation frameworks. Gathering requirements, automation design, technical leadership, support API automation capabilities. Engagements will include validating UAT for different areas of Testing. SKILLS QUALIFICATIONS: 3+ years of overall Testing experience in Product development organization. Experience in Developing, Create, prioritize, and organize test cases into logical suites for execution for Web/mobile applications Able to write detailed test cases and clear and concise bug reports Familiarity with defect tracking systems and test management tools Experience with web technologies such as HTML5, CSS, and JavaScript is preferable Automation Experience in Selenium, Java, API, Cucumber, SOAPUI, Rest Assured Experience in working with DB queries (Added Advantage) Experience with code versioning tools, preferably Git ( Github , Gitlab etc.) Experience with automation tools like Npm , Webpack, Grunt, Bower etc. (Added Advantage) Experience working in an Agile/Scrum environment SUCCESS QUALITIES: Personally Accountable for Team Success. We unleash our edge together. Confident Achievers. We are bold. Intellectually Curious. We are sharp. Adaptable, Agile Resilient. We are driven. Customer First. We are real. MORE ABOUT SKILLSOFT: Skillsoft delivers online learning, training, and talent solutions to help organizations unleash their edge . Leveraging immersive, engaging content, Skillsoft enables organizations to unlock the potential in their best assets - their people - and build teams with the skills they need for success. Empowering 36 million learners and counting, Skillsoft democratizes learning through an intelligent learning experience and a customized, learner-centric approach to skills development with resources for Leadership Development, Business Skills, Technology Development, Digital Transformation, and Compliance. Skillsoft is partner to thousands of leading global organizations, including many Fortune 500 companies. The company features three award-winning systems that support learning, performance and success: Skillsoft learning content, the Percipio intelligent learning experience platform, which offers measurable impact across the entire employee lifecycle. Learn more at www.skillsoft.com . Thank you for taking the time to learn more about us. If this opportunity intrigues you, we would love for you to apply! NOTE TO EMPLOYMENT AGENCIES: We value the partnerships we have built with our preferred vendors. Skillsoft does not accept unsolicited resumes from employment agencies. All resumes submitted by employment agencies directly to any Skillsoft employee or hiring manager in any form without a signed Skillsoft Employment Agency Agreement on file and search engagement for that position will be deemed unsolicited in nature. No fee will be paid in the event the candidate is subsequently hired as a result of the referral or through other means. Skillsoft is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information, and other legally protected categories.
At Skillsoft, we propel organizations and people to grow together through transformative learning experiences. We believe every team member has the potential to be AMAZING. Join us in our quest to transform learning and help individuals unleash their edge. Sr.Analyst Instructional Designer (Tech Content Strategist) - Agile Project Management Job Overview Are you a certified Agile or Project Management professional with a creative flair and a passion for content designJoin us to create impactful, learner-centered content that blends real-world expertise with engaging storytelling. As a Sr. Analyst - Tech Content Strategist, you will lead the end-to-end development of engaging, instructionally sound learning experiences in Agile and Project Management domains. Acting as a subject matter expert (SME), you ll translate complex frameworks into clear, outcome-focused content across digital formats. This role demands strong instructional design expertise, a deep understanding of learner needs, and the ability to creatively script and plan high-impact learning assets from video courses to assessments. Job Responsibilities Own the content development lifecycle plan, research, script, storyboard review, strategic video review and iterate for Agile and Project Management topics. Design creative and effective learning experiences grounded in instructional design principles, addressing diverse learner personas and real-world scenarios. Author and script engaging digital content, including on-demand videos, interactive walkthroughs/lessons, assessments, and job aids. Collaborate with visual designers, editors, and technical experts to bring content to life in a compelling and accessible format. Align content with industry certification frameworks (e.g., PMP, Scrum, SAFe, CompTIA Project+) and learner performance outcomes. Apply learner-centered design by identifying learning gaps and tailoring content that improves retention, engagement, and job readiness. Utilize Generative AI tools to accelerate and enhance content ideation, scripting, and personalization. Ensure instructional consistency, voice, and quality across all course deliverables and formats. Optionally support bootcamps (virtual training delivery) and mentor junior content developers Skills Required Minimum 5+ years of hands-on experience in Agile or Project Management, including practical exposure to content planning and development. Demonstrated experience in instructional design, especially in developing digital learning products from concept to delivery. Excellent scripting, writing, and communication skills; able to distil complex concepts into concise, engaging narratives. Strong creativity and storytelling ability with an understanding of how to structure content for different learning styles. Experience working with Agile/PM tools such as Jira, MS Project, Trello, or Azure DevOps. Relevant certifications in Agile and/or Project Management (e.g., PMP, PMI-ACP, CSM, SAFe, CompTIA Project+). Preferred/Additional Skills: Familiarity with Generative AI tools like ChatGPT, Claude, or similar for content creation and enhancement. Training delivery experience (live/ virtual/ hybrid formats) is an added advantage. Understanding of instructional design models such as ADDIE, SAM, or Bloom s Taxonomy. Experience in analyzing learner feedback and improving content based on performance and engagement data. MORE ABOUT SKILLSOFT: Skillsoft delivers online learning, training, and talent solutions to help organizations unleash their edge . Leveraging immersive, engaging content, Skillsoft enables organizations to unlock the potential in their best assets - their people - and build teams with the skills they need for success. Empowering 36 million learners and counting, Skillsoft democratizes learning through an intelligent learning experience and a customized, learner-centric approach to skills development with resources for Leadership Development, Business Skills, Technology Development, Digital Transformation, and Compliance. Skillsoft is partner to thousands of leading global organizations, including many Fortune 500 companies. The company features three award-winning systems that support learning, performance and success: Skillsoft learning content, the Percipio intelligent learning experience platform, which offers measurable impact across the entire employee lifecycle. Learn more at www.skillsoft.com . Thank you for taking the time to learn more about us. If this opportunity intrigues you, we would love for you to apply! NOTE TO EMPLOYMENT AGENCIES: We value the partnerships we have built with our preferred vendors. Skillsoft does not accept unsolicited resumes from employment agencies. All resumes submitted by employment agencies directly to any Skillsoft employee or hiring manager in any form without a signed Skillsoft Employment Agency Agreement on file and search engagement for that position will be deemed unsolicited in nature. No fee will be paid in the event the candidate is subsequently hired as a result of the referral or through other means. Skillsoft is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information, and other legally protected categories.
At Skillsoft, we propel organizations and people to grow together through transformative learning experiences. We believe every team member has the potential to be AMAZING. Join us in our quest to transform learning and help individuals unleash their edge. At Skillsoft, we are all about making work matter. We believe every team member has the potential to be AMAZING. We are bold, sharp, driven and most of all, true. Join us in our quest to democratize learning and help individuals unleash their edge. OVERVIEW : To succeed in this challenging journey, we have set up multiple co-located teams across the globe (Hyderabad, US, Europe), embracing the scaled agile framework, a Micro Services approach combined with the DevOps model. We have passionate engineers working full time on this new platform in Hyderabad and it s only the beginning. You will get a chance to work with brilliant people and some of the best development and design teams, in addition to working with cutting edge technologies such as Terraform, Crossplane, ArgoCD, Docker, Kubernetes, and AWS. In this role you will lead the charge in modernizing and standardizing our infrastructure practices. You ll play a critical role in driving the adoption of scalable, repeatable, and reliable IaC solutions across the organization. This is not just a technical leadership role it s a strategic one. You will be at the forefront of empowering teams to ship faster, safer, and with greater confidence by removing infrastructure bottlenecks and paving the way for seamless delivery pipelines. OPPORTUNITY HIGHLIGHTS: Technical leadership: As a Principal Software Engineer, you will be responsible for technical leadership, providing guidance and mentoring to other team members, and ensuring that projects are completed on time and to the highest standards. Cutting-edge technology : Skillsoft is a technology-driven company that is constantly exploring new technologies to enhance the learning experience for their customers. As a Principal Software Engineer, you will have the opportunity to work with cutting-edge technology and help drive innovation. Agile environment : Skillsoft follows agile methodologies, which means that you will be part of a fast-paced, collaborative environment where you will have the opportunity to work on multiple projects simultaneously. Career growth: Skillsoft is committed to helping their employees grow their careers. As a Principal Software Engineer, you will have access to a wide range of learning and development opportunities, including training programs, conferences, and mentorship. Impactful work: Skillsofts mission is to empower people through learning, and as a Principal Software Engineer, you will be a key contributor to achieving this mission. You will have the opportunity to work on products and features that have a significant impact on the learning and development of individuals and organizations worldwide. SKILLS QUALIFICATIONS: Minimum 9+ years of software engineering development, DevOps, or infrastructure engineering experience developing cloud-based enterprise solutions Proven experience designing and implementing scalable, automated infrastructure solutions Strong understanding of CI/CD pipelines and release engineering Proficient in programming languages (Java, JavaScript, python) Proficient with Kubernetes (Spring Boot, Stream processing) Strong knowledge working with REST API, Web services and SAML integrations Proficient in working with databases preferably Postgres Experienced working on DevOps tools (Docker, Kubernetes, Ansible, AWS) Experience with code versioning tools, preferably Git (Github, Gitlab, etc) and the feature branch workflow Sound knowledge on design principles and design patterns Strong problem solving and analytical skills. Must know how to work on Unix/Linux based systems. Sound troubleshooting skills to address code bugs, performance issues and environment issues that may arise. Good understanding of the common security concerns of high volume publicly exposed systems Experience in working with Agile/Scrum environment. Strong analytical skills and the ability to understand complexities and how components connect and relate to each other Bonus Points for: Experience with service mesh technologies (e.g., Istio, Linkerd) Experience working in a regulated or high-compliance environment OUR VALUES WE ARE PASSIONATELY COMMITTED TO LEADERSHIP, LEARNING, AND SUCCESS. WE EMBRACE EVERY OPPORTUNITY TO SERVE OUR CUSTOMERS AND EACH OTHER AS: ONE TEAM OPEN AND RESPECTFUL CURIOUS READY TRUE MORE ABOUT SKILLSOFT: Skillsoft delivers online learning, training, and talent solutions to help organizations unleash their edge . Leveraging immersive, engaging content, Skillsoft enables organizations to unlock the potential in their best assets - their people - and build teams with the skills they need for success. Empowering 36 million learners and counting, Skillsoft democratizes learning through an intelligent learning experience and a customized, learner-centric approach to skills development with resources for Leadership Development, Business Skills, Technology Development, Digital Transformation, and Compliance. Skillsoft is partner to thousands of leading global organizations, including many Fortune 500 companies. The company features three award-winning systems that support learning, performance and success: Skillsoft learning content, the Percipio intelligent learning experience platform, which offers measurable impact across the entire employee lifecycle. Learn more at www.skillsoft.com . Thank you for taking the time to learn more about us. If this opportunity intrigues you, we would love for you to apply! NOTE TO EMPLOYMENT AGENCIES: We value the partnerships we have built with our preferred vendors. Skillsoft does not accept unsolicited resumes from employment agencies. All resumes submitted by employment agencies directly to any Skillsoft employee or hiring manager in any form without a signed Skillsoft Employment Agency Agreement on file and search engagement for that position will be deemed unsolicited in nature. No fee will be paid in the event the candidate is subsequently hired as a result of the referral or through other means. Skillsoft is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information, and other legally protected categories.
At Skillsoft, we propel organizations and people to grow together through transformative learning experiences. We believe every team member has the potential to be AMAZING. Join us in our quest to transform learning and help individuals unleash their edge. Catalog Content Contributor - Programming Software Development Job Overview Are you a knowledgeable programmer or instructor with a creative flair and a passion for content designJoin us to create impactful, learner-centered content that blends real-world expertise with engaging storytelling. As a Catalog Content Contributor, you will work with the curriculum team to create engaging, instructionally sound learning experiences in the Programming Software Development domain. Working with subject matter experts (SMEs), you ll translate complex frameworks into clear, outcome-focused content across digital formats. This role demands instructional design expertise, a deep understanding of learner needs, and the ability to creatively script and plan high-impact learning assets from video courses to assessments. Job Responsibilities Design creative and effective learning experiences grounded in instructional design principles, addressing diverse learner personas and real-world scenarios. Author and script engaging digital content, including on-demand videos, interactive walkthroughs/lessons, assessments, and job aids. Collaborate with visual designers, editors, and technical experts to bring content to life in a compelling and accessible format. Utilize Generative AI tools to accelerate and enhance content ideation, scripting, and personalization. Ensure instructional consistency, voice, and quality across all course deliverables and formats. Skills Required Excellent scripting, writing, and communication skills; able to distil complex concepts into concise, engaging narratives. Strong creativity and storytelling ability with an understanding of how to structure content for different learning styles. Fluency with and experience in at least one web framework such as ASP.NET, Django, or React. Fluency with and experience in programming languages such as C/C++, C#, Python, Java, and JavaScript. Experience with developer tools such as Git, GitHub, and the command line Preferred/Additional Skills: Familiarity with Generative AI tools like ChatGPT, Claude, or similar for content creation and enhancement. Understanding of instructional design models such as ADDIE, SAM, or Bloom s Taxonomy. Fluency with and experience in multiple web frameworks such as ASP.NET, Django, and React. MORE ABOUT SKILLSOFT: Skillsoft delivers online learning, training, and talent solutions to help organizations unleash their edge . Leveraging immersive, engaging content, Skillsoft enables organizations to unlock the potential in their best assets - their people - and build teams with the skills they need for success. Empowering 36 million learners and counting, Skillsoft democratizes learning through an intelligent learning experience and a customized, learner-centric approach to skills development with resources for Leadership Development, Business Skills, Technology Development, Digital Transformation, and Compliance. Skillsoft is partner to thousands of leading global organizations, including many Fortune 500 companies. The company features three award-winning systems that support learning, performance and success: Skillsoft learning content, the Percipio intelligent learning experience platform, which offers measurable impact across the entire employee lifecycle. Learn more at www.skillsoft.com . Thank you for taking the time to learn more about us. If this opportunity intrigues you, we would love for you to apply! NOTE TO EMPLOYMENT AGENCIES: We value the partnerships we have built with our preferred vendors. Skillsoft does not accept unsolicited resumes from employment agencies. All resumes submitted by employment agencies directly to any Skillsoft employee or hiring manager in any form without a signed Skillsoft Employment Agency Agreement on file and search engagement for that position will be deemed unsolicited in nature. No fee will be paid in the event the candidate is subsequently hired as a result of the referral or through other means. Skillsoft is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information, and other legally protected categories.
At Skillsoft, we propel organizations and people to grow together through transformative learning experiences. We believe every team member has the potential to be AMAZING. Join us in our quest to transform learning and help individuals unleash their edge. We are looking for a forward-thinking Microsoft Copilot Studio AI Engineer to join our growing innovation team. In this role, you will lead the design, development, and deployment of intelligent agents using Microsoft Copilot Studio and Azure AI tools . You will work closely with cross-functional teams to automate business workflows, boost productivity, and deliver outstanding user experiences across platforms like Microsoft 365, Salesforce, Workday, Dynamics 365, and more. This position offers the opportunity to shape enterprise-wide AI transformation by combining low-code/no-code tools with advanced AI orchestration using Azure AI Studio, Foundry, and OpenAI. *Shortlisted candidates will participate in a 2-hour interview round , including a presentation of their real-world AI or Agentic AI project experience , with a focus on agent design, prompt engineering, and enterprise impact. KEY RESPONSIBILITIES Collaborate with stakeholders to identify business needs and define Copilot use cases. Design, build, and optimize intelligent agents using Microsoft Copilot Studio, Azure AI Studio, and Azure AI Foundry. Integrate agents into enterprise ecosystems such as Microsoft 365, Power Platform, Salesforce, Workday, and others via APIs and connectors. Deploy agents across channels, including Microsoft Teams, Slack and web. Enhance automation using Azure Logic Apps, Azure Functions, and Azure Cognitive Services. Monitor and analyze performance using Azure Monitor, Application Insights, and feedback telemetry. Design human-in-the-loop (HITL) workflows to support accuracy, compliance, and trust. Apply Responsible AI principles in development, testing, and deployment processes. Build reusable templates, connectors, and governance frameworks for agent scalability. Stay current with Microsoft Copilot platform updates and industry best practices. Rapidly prototype and iterate in sandbox environments to test new agent capabilities. SKILLS QUALIFICATIONS - Required Skills Expertise Core Engineering Skills Proven hands-on experience with Microsoft Copilot Studio, Power Platform, and Azure AI services. Experience building solutions with Azure AI Foundry, Azure OpenAI, and Cognitive Services. Solid programming background in C#, JavaScript, Python, or equivalent. Proficiency with large datasets and BI tools for telemetry and feedback integration. AI/LLM Expertise Proficient in working with large language models (LLMs), including prompt engineering, fine-tuning, and evaluation using established AI benchmarking frameworks. Deep understanding of agent orchestration patterns, including memory management, feedback loops, tool use, and human-in-the-loop (HITL) systems. Experience designing and deploying intelligent copilots using Azure AI Studio or Copilot Studio, with a focus on grounding, safety, and user experience. Enterprise Integration Experience integrating with enterprise systems such as Salesforce, Workday, and Microsoft 365. Knowledge of API development, RBAC, data governance, and enterprise-grade security. Preferred Qualifications Experience with Microsoft 365 Copilot, Copilot connectors, and multi-channel AI deployments. Understanding of conversational UX, agent lifecycle management, and middleware integration. Microsoft certifications such as PL-500, AI-102, or Power Platform Solution Architect. Bachelors degree in computer science, Engineering, or a related technical discipline. MORE ABOUT SKILLSOFT: Skillsoft delivers online learning, training, and talent solutions to help organizations unleash their edge . Leveraging immersive, engaging content, Skillsoft enables organizations to unlock the potential in their best assets - their people - and build teams with the skills they need for success. Empowering 36 million learners and counting, Skillsoft democratizes learning through an intelligent learning experience and a customized, learner-centric approach to skills development with resources for Leadership Development, Business Skills, Technology Development, Digital Transformation, and Compliance. Skillsoft is partner to thousands of leading global organizations, including many Fortune 500 companies. The company features three award-winning systems that support learning, performance and success: Skillsoft learning content, the Percipio intelligent learning experience platform, which offers measurable impact across the entire employee lifecycle. Learn more at www.skillsoft.com . Thank you for taking the time to learn more about us. If this opportunity intrigues you, we would love for you to apply! NOTE TO EMPLOYMENT AGENCIES: We value the partnerships we have built with our preferred vendors. Skillsoft does not accept unsolicited resumes from employment agencies. All resumes submitted by employment agencies directly to any Skillsoft employee or hiring manager in any form without a signed Skillsoft Employment Agency Agreement on file and search engagement for that position will be deemed unsolicited in nature. No fee will be paid in the event the candidate is subsequently hired as a result of the referral or through other means. Skillsoft is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information, and other legally protected categories.
At Skillsoft, we propel organizations and people to grow together through transformative learning experiences. We believe every team member has the potential to be AMAZING. Join us in our quest to transform learning and help individuals unleash their edge. Sr.Analyst Instructional Designer (Tech Content Strategist) - AI/ML Job Overview Are you a certified AI/ML professional with a creative flair and a passion for content designJoin us to create impactful, learner-centered content that blends real-world expertise with engaging storytelling. As a principal - Tech Content Strategist, you will lead the end-to-end development of engaging, instructionally sound learning experiences in the AI/ML domain. Acting as a subject matter expert (SME), you ll translate complex frameworks into clear, outcome-focused content across digital formats. This role demands strong instructional design expertise, a deep understanding of learner needs, and the ability to creatively script and plan high-impact learning assets from video courses to assessments. Job Responsibilities Own the content development lifecycle plan, research, script, storyboard review, strategic video review and iterate for AI/ML Design creative and effective learning experiences grounded in instructional design principles, addressing diverse learner personas and real-world scenarios. Author and script engaging digital content, including on-demand videos, interactive walkthroughs/lessons, assessments, and job aids. Collaborate with visual designers, editors, and technical experts to bring content to life in a compelling and accessible format. Align content with industry certification frameworks (e.g., Azure, CompTIA, AWS Certified, Microsoft Certified) and learner performance outcomes. Apply learner-centered design by identifying learning gaps and tailoring content that improves retention, engagement, and job readiness. Utilize Generative AI tools to accelerate and enhance content ideation, scripting, and personalization while maintaining content quality. Ensure instructional consistency, voice, and quality across all course deliverables and formats. Optionally support bootcamps (virtual training delivery) and mentor junior content developers. Skills Required Minimum 5+ years of hands-on experience in AI/ML, including practical exposure to Generative AI. Demonstrated experience in instructional design, especially in developing digital learning products from concept to delivery. Excellent scripting, writing, and communication skills; able to distill complex concepts into concise, engaging narratives. Strong creativity and storytelling ability with an understanding of how to structure content for different learning styles. Fluency with and experience in programming such as Python and SQL. Fluency and experience with AI/ML libraries such as NumPy, Pandas, Sci-kit Learn, HuggingFace, and Langchain. Experience working with AI/ML technology and topics such as Agents, LLMs, OpenAI, Claude, Gemini, Copilot, and Deep Learning. Preferred/Additional Skills: Relevant certifications in AI. Familiarity with Generative AI tools like ChatGPT, Claude, or similar for content creation and enhancement. Training delivery experience (live/ virtual/ hybrid formats) is an added advantage. Understanding of instructional design models such as ADDIE, SAM, or Bloom s Taxonomy. Experience in analyzing learner feedback and improving content based on performance and engagement data. MORE ABOUT SKILLSOFT: Skillsoft delivers online learning, training, and talent solutions to help organizations unleash their edge . Leveraging immersive, engaging content, Skillsoft enables organizations to unlock the potential in their best assets - their people - and build teams with the skills they need for success. Empowering 36 million learners and counting, Skillsoft democratizes learning through an intelligent learning experience and a customized, learner-centric approach to skills development with resources for Leadership Development, Business Skills, Technology Development, Digital Transformation, and Compliance. Skillsoft is partner to thousands of leading global organizations, including many Fortune 500 companies. The company features three award-winning systems that support learning, performance and success: Skillsoft learning content, the Percipio intelligent learning experience platform, which offers measurable impact across the entire employee lifecycle. Learn more at www.skillsoft.com . Thank you for taking the time to learn more about us. If this opportunity intrigues you, we would love for you to apply! NOTE TO EMPLOYMENT AGENCIES: We value the partnerships we have built with our preferred vendors. Skillsoft does not accept unsolicited resumes from employment agencies. All resumes submitted by employment agencies directly to any Skillsoft employee or hiring manager in any form without a signed Skillsoft Employment Agency Agreement on file and search engagement for that position will be deemed unsolicited in nature. No fee will be paid in the event the candidate is subsequently hired as a result of the referral or through other means. Skillsoft is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information, and other legally protected categories.
At Skillsoft, we propel organizations and people to grow together through transformative learning experiences. We believe every team member has the potential to be AMAZING. Join us in our quest to transform learning and help individuals unleash their edge. Skillsoft is the global leader in eLearning. Trusted by the worlds leading organizations, including 65% of the Fortune 500. Our 100,000+ courses, videos and books are accessed over 100 million times every month, across more than 100 countries. At Skillsoft, we believe knowledge is the fuel for innovation and innovation is the fuel for business growth. Join us in our quest to democratize learning and help individuals unleash their edge. This role is for an Application Engineer and Senior AI Software Developer that will support internal teams and clients in the scoping, design, development, and implementation of application integration solutions, while also focusing on AI product enhancements to optimize support delivery and accelerate support case deflection. This role combines the responsibilities of an Application Engineer and a Senior Software Developer, leveraging AI technologies to improve customer interactions and service efficiency. Responsibilities: Some knowledge and experience of AI/ML software engineering Work with product owners and curators to understand requirements and guide new features Collaborate to identify new feature impacts on existing services and teams Research, prototype, and select appropriate COTS and in-house technology and design Collaborate with team to design, develop, and occasionally enhance or maintain existing systems Document designs and implementation to ensure consistency and alignment with standards Create documentation including system and sequence diagrams Create appropriate data pipelines for AI/ML Utilize and apply generative AI for products and for daily productivity Periodically explore new technologies and design patterns with proof-of-concept Occasionally present research and work to socialize and share knowledge across the organization Lead solution design initiatives to facilitate the delivery of Skillsoft s services to client audiences. Implement client application integration solutions Work closely with client account management teams to ensure customer satisfaction with integrated solutions Utilize expertise in Microsoft .NET/ASP, JSON, Java, PHP, SQL administration, MS IIS, Apache, Tomcat, and common Internet communication protocols Environment, Tools Technologies : Agile/Scrum Operating Systems - Mac, Linux Python, JavaScript, Node.js React UI/UX LLMs (OpenAI GPT-X, Claude, embedding models) Vector indexing/database, RAG, Agents APIs GraphQL, REST Docker, Kubernetes Amazon Web Services (AWS), MS Azure OpenAI SQL (Postgres RDS), NoSQL (Cassandra, Elasticsearch) Messaging - Kafka, RabbitMQ, SQS GitHub, IDE (your choice) Windows Active Directory Microsoft Office Suite applications Experience in web-based application development using common programming languages (Microsoft .NET/ASP, JSON, Java, PHP, etc.) Skills Qualifications: Post-secondary education in Information Technology or an equivalent combination of training and experience Minimum 6+ years of software engineering development experience, including 3 years in a Technical Support or Customer Service role for an e-business company, internet service provider, or software vendor Ability to design and document APIs, data models, service interactions Familiarity or experience with: React development JavaScript testing strategies - unit, integration, system system and API security techniques data privacy concerns microservices architecture vertical vs horizontal scaling Attributes for Success: Proactive, independent, adaptable, and collaborative team player Excellent analytical and troubleshooting skills Strong problem-solving and analytical skills, understanding of various data structures and algorithms Ability to design and document APIs, data models, and service interactions Customer service minded with an ownership mindset Innovative and problem-solving mindset, passionate, curious, and open to new ideas MORE ABOUT SKILLSOFT: Skillsoft delivers online learning, training, and talent solutions to help organizations unleash their edge . Leveraging immersive, engaging content, Skillsoft enables organizations to unlock the potential in their best assets - their people - and build teams with the skills they need for success. Empowering 36 million learners and counting, Skillsoft democratizes learning through an intelligent learning experience and a customized, learner-centric approach to skills development with resources for Leadership Development, Business Skills, Technology Development, Digital Transformation, and Compliance. Skillsoft is partner to thousands of leading global organizations, including many Fortune 500 companies. The company features three award-winning systems that support learning, performance and success: Skillsoft learning content, the Percipio intelligent learning experience platform, which offers measurable impact across the entire employee lifecycle. Learn more at www.skillsoft.com . Thank you for taking the time to learn more about us. If this opportunity intrigues you, we would love for you to apply! NOTE TO EMPLOYMENT AGENCIES: We value the partnerships we have built with our preferred vendors. Skillsoft does not accept unsolicited resumes from employment agencies. All resumes submitted by employment agencies directly to any Skillsoft employee or hiring manager in any form without a signed Skillsoft Employment Agency Agreement on file and search engagement for that position will be deemed unsolicited in nature. No fee will be paid in the event the candidate is subsequently hired as a result of the referral or through other means. Skillsoft is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information, and other legally protected categories.
At Skillsoft, we propel organizations and people to grow together through transformative learning experiences. We believe every team member has the potential to be AMAZING. Join us in our quest to transform learning and help individuals unleash their edge. Skillsoft is the global leader in eLearning. Trusted by the worlds leading organizations, including 65% of the Fortune 500. Our 100,000+ courses, videos and books are accessed over 100 million times every month, across more than 100 countries. At Skillsoft, we believe knowledge is the fuel for innovation and innovation is the fuel for business growth. Join us in our quest to democratize learning and help individuals unleash their edge. Are you ready to shape the future of learning through cutting-edge AIAs a Principal AI/Machine Learning Engineer at Skillsoft, you ll dive into the heart of innovation, crafting intelligent systems that empower millions worldwide. From designing generative AI solutions to pioneering agentic workflows, you ll collaborate with multiple teams to transform knowledge into a catalyst for growth unleashing your edge while helping others do the same. Join us in redefining eLearning for the world s leading organizations! Responsibilities: Hands-on AI/ML software engineer Prompt engineering, agentic workflow development and testing Work with product owners to understand requirements and guide new features Collaborate to identify new feature impacts Evaluate new AI/ML technology advancements and socialize finding Research, prototype, and select appropriate COTS and develop in-house AI/ML technology Consult with external partners to review and guide development and integration of AI technology Collaborate with teams to design, and guide AI development, and enhancements Document designs and implementation to ensure consistency and alignment with standards Create documentation including system and sequence diagrams Create appropriate data pipelines for AI/ML training and inference Analyze, curate, cleanse, and preprocess data Utilize and apply generative AI to increase productivity for yourself and the organization Periodically explore new technologies and design patterns with proof-of-concept Participate in developing best practices and improving operational processes Present research and work to socialize and share knowledge across the organization Contribute to patentable AI innovations Environment, Tools Technologies: Agile/Scrum Operating Systems - Mac, Linux JavaScript, Node.js, Python PyTorch, Tensorflow, Keras, OpenAI, Anthropic, and friends Langchain, Langgraph, etc. APIs GraphQL, REST Docker, Kubernetes Amazon Web Services (AWS), MS Azure SQL: Postgres RDS NoSQL: Cassandra, Elasticsearch (VectorDb) Messaging - Kafka, RabbitMQ, SQS Monitoring - Prometheus, ELK GitHub, IDE (your choice) Skills Qualifications: (8+ years experience) Experience with LLMs and fine-tuning models Development experience including unit testing Design and documentation experience of new APIs, data models, service interactions Familiarity with and ability to explain: o system and API security techniques o data privacy concerns o microservices architecture o vertical vs horizontal scaling o Generative AI, NLP, DNN, auto-encoders, etc. Attributes for Success: Proactive, Independent, Adaptable Collaborative team player Customer service minded with an ownership mindset Excellent analytic and communication skills Ability and desire to coach and mentor other developers Passionate, curious, open to new ideas, and ability to research and learn new technologies MORE ABOUT SKILLSOFT: Skillsoft delivers online learning, training, and talent solutions to help organizations unleash their edge . Leveraging immersive, engaging content, Skillsoft enables organizations to unlock the potential in their best assets - their people - and build teams with the skills they need for success. Empowering 36 million learners and counting, Skillsoft democratizes learning through an intelligent learning experience and a customized, learner-centric approach to skills development with resources for Leadership Development, Business Skills, Technology Development, Digital Transformation, and Compliance. Skillsoft is partner to thousands of leading global organizations, including many Fortune 500 companies. The company features three award-winning systems that support learning, performance and success: Skillsoft learning content, the Percipio intelligent learning experience platform, which offers measurable impact across the entire employee lifecycle. Learn more at www.skillsoft.com . Thank you for taking the time to learn more about us. If this opportunity intrigues you, we would love for you to apply! NOTE TO EMPLOYMENT AGENCIES: We value the partnerships we have built with our preferred vendors. Skillsoft does not accept unsolicited resumes from employment agencies. All resumes submitted by employment agencies directly to any Skillsoft employee or hiring manager in any form without a signed Skillsoft Employment Agency Agreement on file and search engagement for that position will be deemed unsolicited in nature. No fee will be paid in the event the candidate is subsequently hired as a result of the referral or through other means. Skillsoft is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information, and other legally protected categories.
At Skillsoft, we propel organizations and people to grow together through transformative learning experiences. We believe every team member has the potential to be AMAZING. Join us in our quest to transform learning and help individuals unleash their edge. We are seeking a proactive and detail-oriented engineer to join our Integration Automation Operations team. You will be responsible for supporting the daily health, performance, and stability of our integration (Workato) and automation (Power Automate) platforms. You will be responsible for monitoring workflows, resolving incidents, and driving continuous improvement across mission-critical systems. Your work will help surface key operational insights, reduce recurring issues, and ensure seamless automation delivery. KEY RESPONSIBILITIES Monitor and validate daily automation and integration workflows using standard checklists and dashboards. Provide Level 1 support for incidents: troubleshoot, resolve minor issues, and escalate where necessary. Manage support tickets via ITSM tools (Freshservices Jira) and ensure timely resolution and documentation. Conduct periodic health checks and audits of automation and integration environments. Identify recurring issues and perform root cause analysis to drive long-term solutions. Collaborate with developers and stakeholder to enhance automation reliability and user experience. Develop and maintain dashboards and reports to surface key metrics and operations trends. Support deployment, versioning, and change management processes. Maintain and improve documentation including runbooks and integration procedures. Streamlining integration and automation operational activities with a focus on scalability and resilience. Required Skills Expertise 3-5 years in automation/integration operations or IT support roles. Hands-on experience with Workato and Microsoft Power Automate (cloud and desktop flows). Familiarity with integration patterns, token/credential renewal, error handling, and retry logic. Working knowledge of Desktop UI automation, work queues, and Azure Key Vault. Strong troubleshooting and analytical skills. Excellent communication and stakeholder engagement. Willingness to work in shifts or on-call rotations as needed. Preferred Qualifications Experience with enterprise integration platforms and automation frameworks. Knowledge of Windows Server, VDI environments, and automation agent management. Exposure to agile methodologies and DevOps practices. Understanding of API/webhook-based integrations and automation governance. MORE ABOUT SKILLSOFT: Skillsoft delivers online learning, training, and talent solutions to help organizations unleash their edge . Leveraging immersive, engaging content, Skillsoft enables organizations to unlock the potential in their best assets - their people - and build teams with the skills they need for success. Empowering 36 million learners and counting, Skillsoft democratizes learning through an intelligent learning experience and a customized, learner-centric approach to skills development with resources for Leadership Development, Business Skills, Technology Development, Digital Transformation, and Compliance. Skillsoft is partner to thousands of leading global organizations, including many Fortune 500 companies. The company features three award-winning systems that support learning, performance and success: Skillsoft learning content, the Percipio intelligent learning experience platform, which offers measurable impact across the entire employee lifecycle. Learn more at www.skillsoft.com . Thank you for taking the time to learn more about us. If this opportunity intrigues you, we would love for you to apply! NOTE TO EMPLOYMENT AGENCIES: We value the partnerships we have built with our preferred vendors. Skillsoft does not accept unsolicited resumes from employment agencies. All resumes submitted by employment agencies directly to any Skillsoft employee or hiring manager in any form without a signed Skillsoft Employment Agency Agreement on file and search engagement for that position will be deemed unsolicited in nature. No fee will be paid in the event the candidate is subsequently hired as a result of the referral or through other means. Skillsoft is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information, and other legally protected categories.
At Skillsoft, we propel organizations and people to grow together through transformative learning experiences. We believe every team member has the potential to be AMAZING. Join us in our quest to transform learning and help individuals unleash their edge. Job Overview: We are seeking a detail-oriented and experienced Quality Assurance (QA) Engineer to join our team. You will be responsible for ensuring the performance, accuracy, and reliability of our AI conversational systems, including natural language processing (NLP), speech-to-text (STT), text-to-speech (TTS), and AI dialogue management. The ideal candidate should have strong analytical skills, a deep understanding of AI testing methodologies, and experience working with AI-driven conversational interfaces. Key Responsibilities: Develop, and execute comprehensive test plans and test cases for AI conversational systems, ensuring all functional and nonfunctional requirements are met. Conduct end-to-end testing of speech recognition (STT), natural language understanding (NLU), and response generation (NLG) within the AI platform. Perform manual and automated testing of conversational flows, including edge cases, error handling, and multi-turn dialogues. Validate the system s ability to understand and process various user intents, entities, and languages. Test integrations between different components of the AI system, including third-party APIs, speech interfaces, and backend data systems. Ensure the quality and accuracy of voice output (TTS) and conduct thorough testing of speech quality across different platforms and devices. Identify and document bugs, performance issues, and user experience problems, and work closely with developers and AI engineers to resolve them. Monitor system performance and behavior under different conditions, including large-scale interactions and stress testing. Conduct regression testing after each update to ensure previous features remain functional and efficient. Collaborate with cross-functional teams (AI/ML engineers, product managers, and UI/UX designers) to define quality benchmarks and maintain continuous improvement in testing processes. Skills and Qualifications: 5-8 years experience and a Bachelor s degree in Computer Science, Engineering, or a related field. Proven experience as a QA Engineer, preferably with exposure to AI/ML-based systems or conversational AI platforms. Familiarity with natural language processing (NLP), machine learning models, and speech technologies such as STT, TTS, and dialogue systems. Test Automation: Proficiency in Selenium, Appium, Cypress, Playwright, or Robot Framework for UI automation; PyTest, JUnit, TestNG for API testing. API Testing: Hands-on experience with Postman, RestAssured, or SoapUI to test AI APIs, ensuring smooth integration. Excellent problem-solving skills with a focus on quality and attention to detail. Experience in agile software development methodologies. Strong communication skills and the ability to work collaboratively in a team-oriented environment. Preferred Qualifications: Experience working with conversational AI platforms Familiarity with testing frameworks for AI models Knowledge of multilingual and multi-accent conversational testing. Understanding of user experience (UX) testing for voice interfaces. Experience in performance and load testing for AI systems MORE ABOUT SKILLSOFT: Skillsoft delivers online learning, training, and talent solutions to help organizations unleash their edge . Leveraging immersive, engaging content, Skillsoft enables organizations to unlock the potential in their best assets - their people - and build teams with the skills they need for success. Empowering 36 million learners and counting, Skillsoft democratizes learning through an intelligent learning experience and a customized, learner-centric approach to skills development with resources for Leadership Development, Business Skills, Technology Development, Digital Transformation, and Compliance. Skillsoft is partner to thousands of leading global organizations, including many Fortune 500 companies. The company features three award-winning systems that support learning, performance and success: Skillsoft learning content, the Percipio intelligent learning experience platform, which offers measurable impact across the entire employee lifecycle. Learn more at www.skillsoft.com . Thank you for taking the time to learn more about us. If this opportunity intrigues you, we would love for you to apply! NOTE TO EMPLOYMENT AGENCIES: We value the partnerships we have built with our preferred vendors. Skillsoft does not accept unsolicited resumes from employment agencies. All resumes submitted by employment agencies directly to any Skillsoft employee or hiring manager in any form without a signed Skillsoft Employment Agency Agreement on file and search engagement for that position will be deemed unsolicited in nature. No fee will be paid in the event the candidate is subsequently hired as a result of the referral or through other means. Skillsoft is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information, and other legally protected categories.
At Skillsoft, we propel organizations and people to grow together through transformative learning experiences. We believe every team member has the potential to be AMAZING. Join us in our quest to transform learning and help individuals unleash their edge. Job Overview: We are seeking a detail-oriented and experienced Quality Assurance (QA) Engineer to join our team. You will be responsible for ensuring the performance, accuracy, and reliability of our AI conversational systems, including natural language processing (NLP), speech-to-text (STT), text-to-speech (TTS), and AI dialogue management. The ideal candidate should have strong analytical skills, a deep understanding of AI testing methodologies, and experience working with AI-driven conversational interfaces. Key Responsibilities: Develop, and execute comprehensive test plans and test cases for AI conversational systems, ensuring all functional and non-functional requirements are met. Conduct end-to-end testing of speech recognition (STT), natural language understanding (NLU), and response generation (NLG) within the AI platform. Perform manual and automated testing of conversational flows, including edge cases, error handling, and multi-turn dialogues. Validate the system s ability to understand and process various user intents, entities, and languages. Test integrations between different components of the AI system, including third-party APIs, speech interfaces, and backend data systems. Ensure the quality and accuracy of voice output (TTS) and conduct thorough testing of speech quality across different platforms and devices. Identify and document bugs, performance issues, and user experience problems, and work closely with developers and AI engineers to resolve them. Monitor system performance and behavior under different conditions, including large-scale interactions and stress testing. Conduct regression testing after each update to ensure previous features remain functional and efficient. Collaborate with cross-functional teams (AI/ML engineers, product managers, and UI/UX designers) to define quality benchmarks and maintain continuous improvement in testing processes. Required Skills and Qualifications: 5-8 years experience and a Bachelor s degree in Computer Science, Engineering, or a related field. Proven experience as a QA Engineer, preferably with exposure to AI/ML-based systems or conversational AI platforms. Familiarity with natural language processing (NLP), machine learning models, and speech technologies such as STT, TTS, and dialogue systems. Test Automation : Proficiency in Selenium, Appium, Cypress, Playwright, or Robot Framework for UI automation; PyTest, JUnit, TestNG for API testing. API Testing : Hands-on experience with Postman, RestAssured, or SoapUI to test AI APIs, ensuring smooth integration. Excellent problem-solving skills with a focus on quality and attention to detail. Experience in agile software development methodologies. Strong communication skills and the ability to work collaboratively in a team-oriented environment. Preferred Qualifications: Experience working with conversational AI platforms Familiarity with testing frameworks for AI models Knowledge of multilingual and multi-accent conversational testing. Understanding of user experience (UX) testing for voice interfaces. Experience in performance and load testing for AI systems. MORE ABOUT SKILLSOFT: Skillsoft delivers online learning, training, and talent solutions to help organizations unleash their edge . Leveraging immersive, engaging content, Skillsoft enables organizations to unlock the potential in their best assets - their people - and build teams with the skills they need for success. Empowering 36 million learners and counting, Skillsoft democratizes learning through an intelligent learning experience and a customized, learner-centric approach to skills development with resources for Leadership Development, Business Skills, Technology Development, Digital Transformation, and Compliance. Skillsoft is partner to thousands of leading global organizations, including many Fortune 500 companies. The company features three award-winning systems that support learning, performance and success: Skillsoft learning content, the Percipio intelligent learning experience platform, which offers measurable impact across the entire employee lifecycle. Learn more at www.skillsoft.com . Thank you for taking the time to learn more about us. If this opportunity intrigues you, we would love for you to apply! NOTE TO EMPLOYMENT AGENCIES: We value the partnerships we have built with our preferred vendors. Skillsoft does not accept unsolicited resumes from employment agencies. All resumes submitted by employment agencies directly to any Skillsoft employee or hiring manager in any form without a signed Skillsoft Employment Agency Agreement on file and search engagement for that position will be deemed unsolicited in nature. No fee will be paid in the event the candidate is subsequently hired as a result of the referral or through other means. Skillsoft is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information, and other legally protected categories.
As a Principal - Tech Content Strategist, you will lead the end-to-end development of engaging, instructionally sound learning experiences in the Security domain. Acting as a subject matter expert (SME), you'll translate complex frameworks into clear, outcome-focused content across digital formats. This role demands strong instructional design expertise, a deep understanding of learner needs, and the ability to creatively script and plan high-impact learning assets from video courses to assessments. Job Responsibilities Own the content development lifecycle plan, research, script, storyboard review, strategic video review and iterate for Security Design creative and effective learning experiences grounded in instructional design principles, addressing diverse learner personas and real-world scenarios. Author and script engaging digital content, including on-demand videos, interactive walkthroughs/lessons, assessments, and job aids. Collaborate with visual designers, editors, and technical experts to bring content to life in a compelling and accessible format. Align content with industry certification frameworks (eg, CEH, CISM, CISSP, CompTIA) and learner performance outcomes. Apply learner-centered design by identifying learning gaps and tailoring content that improves retention, engagement, and job readiness. Utilize Generative AI tools to accelerate and enhance content ideation, scripting, and personalization while maintaining content quality. Ensure instructional consistency, voice, and quality across all course deliverables and formats. Optionally support bootcamps (virtual training delivery) and mentor junior content developers. Skills Required Minimum 5+ years of hands-on experience in Security, including practical exposure to content planning and development. Demonstrated experience in instructional design, especially in developing digital learning products from concept to delivery. Excellent scripting, writing, and communication skills; able to distill complex concepts into concise, engaging narratives. Strong creativity and storytelling ability with an understanding of how to structure content for different learning styles. Fluency with and experience in Python, Java, C++, C#, Javascript, SQL, Bash, Powershell, or other relevant technologies Experience working with Security tools such as Splunk, Wireshark, Kali Linux, or Metasploit. Relevant certifications in Security (eg, CISA, CCSP, CEH, CompTIA Security+, Pentest+, CYSA+, CASP+). Preferred/Additional Skills: Familiarity with Generative AI tools like ChatGPT, Claude, or similar for content creation and enhancement. Training delivery experience (live/ virtual/ hybrid formats) is an added advantage. Understanding of instructional design models such as ADDIE, SAM, or Bloom s Taxonomy. Experience in analyzing learner feedback and improving content based on performance and engagement data
As a Principal Instructional Designer - Infrastructure, you will lead the end-to-end development of engaging, instructionally sound learning experiences in Infrastructure, DevOps, Networking, System Administration, Server Technologies, and containerization technologies, including Docker. Acting as a subject matter expert (SME), you'll translate complex technical frameworks and concepts into clear, outcome-focused content across digital formats. This role demands strong instructional design expertise, a deep understanding of learner needs, and the ability to creatively script and plan high-impact learning assets from video courses to hands-on labs and assessments. Job Responsibilities Own the content development lifecycle plan, research, script, storyboard review, strategic video review, and iterate for Infrastructure, DevOps, containerization, networking, system administration, server technologies, and orchestration technologies. Design creative and effective learning experiences grounded in instructional design principles, addressing diverse learner personas and real-world infrastructure automation Author and script engaging digital content, including on-demand videos, interactive labs, walkthroughs/lessons, assessments, and job aids. Collaborate with visual designers, editors, and technical experts to bring content to life in a compelling and accessible format. Align content with industry certification frameworks (eg, Docker Certified Associate, Kubernetes Administrator, DevOps Engineer) and learner performance outcomes Apply learner-centered design by identifying learning gaps and tailoring content that improves retention, engagement, and job readiness. Utilize Generative AI tools to accelerate and enhance content ideation, scripting, and personalization. Ensure instructional consistency, voice, and quality across all course deliverables and formats. Optionally support bootcamps (virtual training delivery) and mentor junior content developers Skills Required Minimum 8+ years of hands-on experience in Infrastructure/DevOps technologies, including practical exposure to content planning and development. Demonstrated experience in instructional design, especially in developing digital learning products from concept to delivery. Excellent scripting, writing, and communication skills; able to distil complex infrastructure, networking, system administration, and containerization concepts into concise, engaging narratives. Strong creativity and storytelling ability with an understanding of how to structure content for different learning styles. Experience working with infrastructure automation tools such as Docker, Kubernetes, Jenkins, Ansible, Terraform, network management systems, server administration tools, and similar CI/CD pipelines. Relevant certifications in Infrastructure/DevOps (eg, Docker Certified Associate, CKA, AWS DevOps Engineer, Azure DevOps Engineer, CCNA, CCNP, CompTIA Network+, Server+, Linux+). Preferred/Additional Skills: Familiarity with Generative AI tools like ChatGPT, Claude, or similar for content creation and enhancement. Training delivery experience (live/ virtual/ hybrid formats) in infrastructure technologies. Understanding of instructional design models such as ADDIE, SAM, or Bloom s Taxonomy. Experience in analyzing learner feedback and improving content based on performance and engagement data. Leadership experience in directing cross-functional teams for comprehensive infra & ops learning programs
We are seeking a detail-oriented and experienced Quality Assurance (QA) Engineer to join our team. You will be responsible for ensuring the performance, accuracy, and reliability of our AI conversational systems, including natural language processing (NLP), speech-to-text (STT), text-to-speech (TTS), and AI dialogue management. The ideal candidate should have strong analytical skills, a deep understanding of AI testing methodologies, and experience working with AI-driven conversational interfaces. Key Responsibilities: D evelop, and execute comprehensive test plans and test cases for AI conversational systems, ensuring all functional and non-functional requirements are met. Conduct end-to-end testing of speech recognition (STT), natural language understanding (NLU), and response generation (NLG) within the AI platform. Perform manual and automated testing of conversational flows, including edge cases, error handling, and multi-turn dialogues. Validate the system s ability to understand and process various user intents, entities, and languages. Test integrations between different components of the AI system, including third-party APIs, speech interfaces, and backend data systems. Ensure the quality and accuracy of voice output (TTS) and conduct thorough testing of speech quality across different platforms and devices. Identify and document bugs, performance issues, and user experience problems, and work closely with developers and AI engineers to resolve them. Monitor system performance and behavior under different conditions, including large-scale interactions and stress testing. Conduct regression testing after each update to ensure previous features remain functional and efficient. Collaborate with cross-functional teams (AI/ML engineers, product managers, and UI/UX designers) to define quality benchmarks and maintain continuous improvement in testing processes. Required Skills and Qualifications: Bachelors degree in Computer Science , Engineering, or a related field. Proven experience as a QA Engineer, preferably with exposure to AI/ML-based systems or conversational AI platforms. Familiarity with natural language processing (NLP), machine learning models, and speech technologies such as STT, TTS, and dialogue systems. Proficient in test automation tools and frameworks for both functional and non-functional testing (eg, Selenium, JUnit, etc). Strong understanding of API testing and experience using API testing tools like Postman. Excellent problem-solving skills with a focus on quality and attention to detail. Experience in agile software development methodologies. Strong communication skills and the ability to work collaboratively in a team-oriented environment. Preferred Qualifications: Experience working with conversational AI platforms Familiarity with testing frameworks for AI models Knowledge of multilingual and multi-accent conversational testing. Understanding of user experience (UX) testing for voice interfaces. Experience in performance and load testing for AI systems.
At Skillsoft, we propel organizations and people to grow together through transformative learning experiences. We believe every team member has the potential to be AMAZING. Join us in our quest to transform learning and help individuals unleash their edge. Are you ready to shape the future of learning through cutting-edge AIAs a Principal AI/Machine Learning Engineer at Skillsoft, you ll dive into the heart of innovation, crafting intelligent systems that empower millions worldwide. From designing generative AI solutions to pioneering agentic workflows, you ll collaborate with internal and external teams to transform knowledge into a catalyst for growth unleashing your edge while helping others do the same. Join us in redefining eLearning for the world s leading organizations! Responsibilities : H ands-on Principal AI/ML engineer, driving technical innovation Partner with product owners to define visionary AI features Collaborate cross-functionally to assess impacts of new AI capabilities Consult and guide teams to productize prototypes with provable accuracy Lead research and selection of COTS and development of in-house AI/ML technologies Evaluate foundational models and emerging AI advancements Explore new technologies and design patterns through impactful prototypes Present research and insights to inspire innovation across teams Guide, d esign and test ing of agentic workflows and prompt engineering Fine-tune models, validate efficacy with metrics, and ensure reliability Evaluate and g uide synthetic data generation for training and validation Design and guide scalable data pipelines for AI/ML training and inference Oversee data analysis, curation, and preprocessing Collaborate with external partners on AI development and integration Establish AI design best practices and standards for alignment Contribute to patentable AI innovations Utilize and apply generative AI to increase productivity for yourself and the organization Environment, Tools & Technologies: Agile/Scrum O perating Systems Mac , Linux JavaScript , Node.js , Python PyTorch , Tensorflow , Keras , OpenAI , Anthropic, and friends Langchain , Langgraph , etc. APIs GraphQL , REST Docker, Kubernetes Amazon Web Services (AWS) , MS Azure Sagemaker , NIMS SQL : Postgres RDS NoSQL : Cassandra, Elasticsearch ( VectorDb ) M essaging Kafka, RabbitMQ, SQS Monitoring Prometheus, ELK GitHub , IDE ( your choice ) Skills & Qualifications: 8+ Years of Relevant Industry Experience ( with a Master s Degree Preferred) Experience with LLMs and fine-tuning foundation models Development experience including unit t esting Design and documentation experience of new APIs, data models, service interactions Familiarity with and ability to explain : Agentic AI development and testing AI s ecurity and data privacy concerns Synthetic data generation and concerns Foundation model fine-tuning Generative AI prompt engineering and challenges Attributes for Success : Proactive, Independent, Adaptable Collaborative team player Customer service minded with an ownership mindset Excellent analytic and communication skills Ability and desire to coach and mentor other developers Passionate, curious, open to new ideas , and ability to research and learn new technologies MORE ABOUT SKILLSOFT: Skillsoft delivers online learning, training, and talent solutions to help organizations unleash their edge . Leveraging immersive, engaging content, Skillsoft enables organizations to unlock the potential in their best assets their people and build teams with the skills they need for success. Empowering 36 million learners and counting, Skillsoft democratizes learning through an intelligent learning experience and a customized, learner-centric approach to skills development with resources for Leadership Development, Business Skills, Technology & Development, Digital Transformation, and Compliance. Skillsoft is partner to thousands of leading global organizations, including many Fortune 500 companies. The company features three award-winning systems that support learning, performance and success: Skillsoft learning content, the Percipio intelligent learning experience platform, which offers measurable impact across the entire employee lifecycle. Learn more at www.skillsoft.com . Thank you for taking the time to learn more about us. If this opportunity intrigues you, we would love for you to apply! NOTE TO EMPLOYMENT AGENCIES: We value the partnerships we have built with our preferred vendors. Skillsoft does not accept unsolicited resumes from employment agencies. All resumes submitted by employment agencies directly to any Skillsoft employee or hiring manager in any form without a signed Skillsoft Employment Agency Agreement on file and search engagement for that position will be deemed unsolicited in nature. No fee will be paid in the event the candidate is subsequently hired as a result of the referral or through other means. Skillsoft is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information, and other legally protected categories.
Job Overview Are you a knowledgeable ML/AI professional or instructor with a creative flair and a passion for content designJoin us to create impactful, learner-centered content that blends real-world expertise with engaging storytelling. As a Content Contributor, you will work with the curriculum team to create engaging, instructionally sound learning experiences in the Machine Learning and AI domain. Working with subject matter experts (SMEs), you ll translate complex frameworks into clear, outcome-focused content across digital formats. This role demands instructional design expertise, a deep understanding of learner needs, and the ability to creatively script and plan high-impact learning assets from video courses to assessments. Job Responsibilities Design creative and effective learning experiences grounded in instructional design principles, addressing diverse learner personas and real-world scenarios. Author and script engaging digital content, including on-demand videos, interactive walkthroughs/lessons, assessments, and job aids. Collaborate with visual designers, editors, and technical experts to bring content to life in a compelling and accessible format. Utilize Generative AI tools to accelerate and enhance content ideation, scripting, and personalization. Ensure instructional consistency, voice, and quality across all course deliverables and formats. Skills Required Excellent scripting, writing, and communication skills; able to distil complex concepts into concise, engaging narratives. Strong creativity and storytelling ability with an understanding of how to structure content for different learning styles. Fluency with and experience in programming such as Python and SQL. Fluency and experience with AI/ML libraries such as NumPy, Pandas, Sci-kit Learn, HuggingFace, and Langchain. Experience working with AI/ML technology and topics such as Agents, LLMs, OpenAI, Claude, Gemini, Copilot, and Deep Learning. Preferred/Additional Skills: Relevant certifications in AI. Familiarity with Generative AI tools like ChatGPT, Claude, or similar for content creation and enhancement. Understanding of instructional design models such as ADDIE, SAM, or Bloom s Taxonomy.
At Skillsoft, we propel organizations and people to grow together through transformative learning experiences. We believe every team member has the potential to be AMAZING. Join us in our quest to transform learning and help individuals unleash their edge. Position Overview: The Software Engineer II will play a crucial role in designing, developing, and maintaining high-quality software products within our enterprise solutions. This position requires strong proficiency in .NET framework and comprehensive database expertise, along with experience in modern application architecture. The ideal candidate will collaborate closely with cross-functional teams, including product management, user experience, DevOps, and operations teams, to deliver robust software solutions that meet our customers needs. Key responsibilities include developing scalable applications, conducting thorough code reviews to ensure code quality and adherence to best practices, and implementing solutions that enhance the reliability and performance of our systems. The Senior Software Engineer will also contribute to architectural discussions, participate in agile ceremonies, and mentor junior team members, fostering a culture of continuous improvement and innovation. Opportunity Highlights: Designing and developing software Products: You will be responsible for designing, developing, and maintaining software products using .NET framework, C#, and ASP.NET in enterprise application architecture with comprehensive database integration and management. Collaborating with cross-functional teams: You will work closely with cross-functional teams such as product management, user experience, DevOps and operations teams to deliver high-quality software products. Participating in agile development practices: Skillsoft follows agile development practices, and as a Senior Software Engineer, you will be responsible for participating in agile ceremonies such as grooming, stand-ups, sprint planning, and retrospectives. Staying up-to-date with emerging technologies: You will be expected to stay up-to-date with emerging .NET technologies, database optimization techniques, and industry trends, and apply this knowledge to improve software development practices at Skillsoft. Overall, as a Senior Software Engineer at Skillsoft, you will be responsible for designing, developing, and maintaining high-quality software products, providing technical leadership to the team, and contributing to the overall success of the company. Qualifications & Skills: Bachelor s degree in Computer Science / Engineering, or related field. 2-5 years of software engineering development experience developing cloud-based enterprise solutions Proficient in .NET framework, .NET Core, C#, and ASP.NET (Web API, MVC)Understanding of user interface and user experience design principles Strong database expertise including SQL Server, PostgreSQL, or Oracle with advanced query optimization Sound knowledge of design principles and design patterns Experience with Entity Framework, ADO.NET, and database design principles Proficient in developing and consuming REST APIs and Web services Strong knowledge of stored procedures, triggers, functions, and database performance tuning Experience with database batch processing, ETL operations, and data migration Proficient in working with multiple database systems and data integration Understanding of user interface and user experience design principles Experience with version control tools, preferably Git (Github, Gitlab, etc) and the feature branch workflow Working experience with reporting tools and ad-hoc data analysis Strong problem solving and analytical skills and understanding of various data structures and algorithms Must know how to develop applications on Windows and Unix/Linux based systems Experience with build automation tools like MSBuild, NuGet, and CI/CD pipelines Sound troubleshooting skills to address code bugs, database performance issues, and environment issues that may arise Good understanding of security concerns in enterprise applications and database security Experience in working with Agile/Scrum environment Strong analytical skills and the ability to understand system complexities and database relationships. Must know how to code applications on Unix/Linux based systems. Experience with build automation tools like Maven, Gradle, NPM, WebPack, Grunt. Sound troubleshooting skills to address code bugs, performance issues and environment issues that may arise. Good understanding of the common security concerns of high volume publicly exposed systems Experience in working with Agile/Scrum environment. Strong analytical skills and the ability to understand complexities and how components connect and relate to each other. MORE ABOUT SKILLSOFT: Skillsoft delivers online learning, training, and talent solutions to help organizations unleash their edge . Leveraging immersive, engaging content, Skillsoft enables organizations to unlock the potential in their best assets their people and build teams with the skills they need for success. Empowering 36 million learners and counting, Skillsoft democratizes learning through an intelligent learning experience and a customized, learner-centric approach to skills development with resources for Leadership Development, Business Skills, Technology & Development, Digital Transformation, and Compliance. Skillsoft is partner to thousands of leading global organizations, including many Fortune 500 companies. The company features three award-winning systems that support learning, performance and success: Skillsoft learning content, the Percipio intelligent learning experience platform, which offers measurable impact across the entire employee lifecycle. Learn more at www.skillsoft.com . Thank you for taking the time to learn more about us. If this opportunity intrigues you, we would love for you to apply! NOTE TO EMPLOYMENT AGENCIES: We value the partnerships we have built with our preferred vendors. Skillsoft does not accept unsolicited resumes from employment agencies. All resumes submitted by employment agencies directly to any Skillsoft employee or hiring manager in any form without a signed Skillsoft Employment Agency Agreement on file and search engagement for that position will be deemed unsolicited in nature. No fee will be paid in the event the candidate is subsequently hired as a result of the referral or through other means. Skillsoft is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information, and other legally protected categories.
At Skillsoft, we propel organizations and people to grow together through transformative learning experiences. We believe every team member has the potential to be AMAZING. Join us in our quest to transform learning and help individuals unleash their edge. Position Overview Skil l soft is currently seeking a curious and insightful Sr Product Manager Taxonomist to join our Role and Skills Platform Team. Th e ideal candidate w ill have a strong background in education, skill mapping, and program management. They will be responsible for identifying insights about skill - based organizations, maintaining the quality of organizations skill taxonomy , ensuring that it is properly implemented in the digital learning platform and platform integrations and m anaging quality improvements based on the needs of customers and the business. This includes providing guidance on product dependencies, prioritizing needs, and making tradeoff decisions that impact releases. The Associate Product Manager is responsible for defining the scope of present and future taxonomy capabilities and will work closely with Engineering, Quality Assurance, User Experience Design, Marketing Communications, Sales, Customer Support and Consulting Technical Services departments. OPPORTUNITY HIGHLIGHTS: Support customers requests to integrate their proprietary skill taxonomies and map our skill data accordingly. Research external trends and analyze customer data to identify emerging skills for inclusion in the taxonomy. Collaborate with internal stakeholders to create a comprehensive and relevant skill taxonomy Manage and update the skill taxonomy in the digital learning platform Use digital learning activity reports to assess and improve the effectiveness of the taxonomy Work with a user-friendly digital platform and comprehensive reporting tools Receive ongoing support and training to stay updated with any enhancements or changes in the digital learning platform Collaborate with management and other product owners to build a comprehensive product strategy Actively manage and maintain the product roadmap and backlog of user stories Research, document and drive changes to products including new features, minor enhancements, and defects Participate in an Agile process with Engineering and QA to manage and groom the backlog of work, refine requirements, estimate work effort and plan day-to-day product development activities Assist in conducting market research and analysis of competitive landscape Contribute to and review product release notes, user manuals and training material W o rk with cross-functional teams to help develop and implement a go-to-market plan Support product release activities including release planning, product training, demonstrations, and customer presentations Provide on-going product support to direct sales and channel sales organizations helping them to understand product positioning and key benefits SKILLS & QUALIFICATIONS: Minimum 5 years of experience in Software Product Management Experience in curricula development and internal stakeholder management Adaptable and able to modify and update the taxonomy based on organizational needs High proficiency using python, PowerBI , SQL Query and other data analysis tools Experience with 3rd party integrations and system automation Meticulous and highly analytical Comfortable with technology and navigating digital learning platforms Strong collaborator with excellent communication skills Excellent written and verbal communications skills Ability to work in fast-paced, entrepreneurial start-up environment Strong organization skills Solid technical background with understanding and/or hands-on experience in software development and web technologies Experience working in an Agile software development environment (ideally the SAFe Agile Framework) Domain expertise including Web-based Learning and/or Training Business is desired Experience with JIRA, Confluence or other Agile software development tools is desired Experience working with virtual teams is desired MORE ABOUT SKILLSOFT: Skillsoft delivers online learning, training, and talent solutions to help organizations unleash their edge . Leveraging immersive, engaging content, Skillsoft enables organizations to unlock the potential in their best assets their people and build teams with the skills they need for success. Empowering 36 million learners and counting, Skillsoft democratizes learning through an intelligent learning experience and a customized, learner-centric approach to skills development with resources for Leadership Development, Business Skills, Technology & Development, Digital Transformation, and Compliance. Skillsoft is partner to thousands of leading global organizations, including many Fortune 500 companies. The company features three award-winning systems that support learning, performance and success: Skillsoft learning content, the Percipio intelligent learning experience platform, which offers measurable impact across the entire employee lifecycle. Learn more at www.skillsoft.com . Thank you for taking the time to learn more about us. If this opportunity intrigues you, we would love for you to apply! NOTE TO EMPLOYMENT AGENCIES: We value the partnerships we have built with our preferred vendors. Skillsoft does not accept unsolicited resumes from employment agencies. All resumes submitted by employment agencies directly to any Skillsoft employee or hiring manager in any form without a signed Skillsoft Employment Agency Agreement on file and search engagement for that position will be deemed unsolicited in nature. No fee will be paid in the event the candidate is subsequently hired as a result of the referral or through other means. Skillsoft is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information, and other legally protected categories.
At Skillsoft, we propel organizations and people to grow together through transformative learning experiences. We believe every team member has the potential to be AMAZING. Join us in our quest to transform learning and help individuals unleash their edge. Sr.Analyst Instructional Designer (Tech Content Strategist) Data Job Overview Are you a certified Data professional with a creative flair and a passion for content designJoin us to create impactful, learner-centered content that blends real-world expertise with engaging storytelling. As a Sr. Analyst Tech Content Strategist, you will lead the end-to-end development of engaging, instructionally sound learning experiences in the Data domain. Acting as a subject matter expert (SME), you ll translate complex frameworks into clear, outcome-focused content across digital formats. This role demands strong instructional design expertise, a deep understanding of learner needs, and the ability to creatively script and plan high-impact learning assets from video courses to assessments. Job Responsibilities Own the content development lifecycle plan, research, script, storyboard review, strategic video review and iterate for Data Design creative and effective learning experiences grounded in instructional design principles, addressing diverse learner personas and real-world scenarios. Author and script engaging digital content, including on-demand videos, interactive walkthroughs/lessons, assessments, and job aids. Collaborate with visual designers, editors, and technical experts to bring content to life in a compelling and accessible format. Align content with industry certification frameworks (e.g., Microsoft Certified, CAP, Azure, Oracle, AWS, CompTIA) and learner performance outcomes. Apply learner-centered design by identifying learning gaps and tailoring content that improves retention, engagement, and job readiness. Utilize Generative AI tools to accelerate and enhance content ideation, scripting, and personalization while maintaining content quality. Ensure instructional consistency, voice, and quality across all course deliverables and formats. Optionally support bootcamps (virtual training delivery) and mentor junior content developers. Skills Required Minimum 5+ years of hands-on experience in data analytics, data visualization, or other data fields. Demonstrated experience in instructional design, especially in developing digital learning products from concept to delivery. Excellent scripting, writing, and communication skills; able to distill complex concepts into concise, engaging narratives. Strong creativity and storytelling ability with an understanding of how to structure content for different learning styles. Fluency with and experience in programming such as Python and SQL. Fluency and experience with data libraries such as NumPy, Pandas, Sci-kit Learn, Seaborn. Experience working with data technology and topics such as Tableau, PowerBI, Excel, Natural Language Processing, and Reinforcement Learning. Relevant certifications in Data. Preferred/Additional Skills: Familiarity with Generative AI tools like ChatGPT, Claude, or similar for content creation and enhancement. Training delivery experience (live/ virtual/ hybrid formats) is an added advantage. Understanding of instructional design models such as ADDIE, SAM, or Bloom s Taxonomy. Experience in analyzing learner feedback and improving content based on performance and engagement data. MORE ABOUT SKILLSOFT: Skillsoft delivers online learning, training, and talent solutions to help organizations unleash their edge . Leveraging immersive, engaging content, Skillsoft enables organizations to unlock the potential in their best assets their people and build teams with the skills they need for success. Empowering 36 million learners and counting, Skillsoft democratizes learning through an intelligent learning experience and a customized, learner-centric approach to skills development with resources for Leadership Development, Business Skills, Technology Development, Digital Transformation, and Compliance. Skillsoft is partner to thousands of leading global organizations, including many Fortune 500 companies. The company features three award-winning systems that support learning, performance and success: Skillsoft learning content, the Percipio intelligent learning experience platform, which offers measurable impact across the entire employee lifecycle. Learn more at www.skillsoft.com . Thank you for taking the time to learn more about us. If this opportunity intrigues you, we would love for you to apply! NOTE TO EMPLOYMENT AGENCIES: We value the partnerships we have built with our preferred vendors. Skillsoft does not accept unsolicited resumes from employment agencies. All resumes submitted by employment agencies directly to any Skillsoft employee or hiring manager in any form without a signed Skillsoft Employment Agency Agreement on file and search engagement for that position will be deemed unsolicited in nature. No fee will be paid in the event the candidate is subsequently hired as a result of the referral or through other means. Skillsoft is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information, and other legally protected categories.
What Team You ll Be On The Consumer Platform Operations team owns the backend systems that power payments, subscriptions, and key user experiences across Codecademy. We also collaborate on the company s highest-priority initiatives to bring products to market faster and maximize impact. We re looking for a Product Manager to lead these backend systems and work closely with other PMs and stakeholders to accelerate execution. If youre excited about building reliable, scalable infrastructure that supports millions of learners, this is the role for you. What Youll Do Own and evolve the backend systems that power payments, subscriptions, and core user experiences Partner with product teams to identify and contribute to key scopes that accelerate execution Manage scrum ceremonies and collaborate with engineering, data, and design to scope, prioritize, and ship workstreams Improve platform performance by reducing tech debt and simplifying system architecture Use data to monitor system health, guide decisions, and measure impact Lead rollouts of infrastructure upgrades, developer tools, and platform experiments Promote a culture of operational excellence and continuous improvement What Youll Need 3 years of product management experience, focused on backend or platform systems Familiarity with payments, checkout flows, or subscription billing Technical fluency and ability to navigate architectural tradeoffs with engineering Proven success improving complex, cross-functional systems A data-driven approach to prioritization, measurement, and problem-solving What Will Make You Stand Out Experience partnering closely with wide-ranging stakeholders Passion for education and learning science Background in user experience (UX) or data analysis