At Skillsoft, we propel organizations and people to grow together through transformative learning experiences. We believe every team member has the potential to be AMAZING. Join us in our quest to transform learning and help individuals unleash their edge. At Skillsoft, we are all about making work matter. We believe every team member has the potential to be AMAZING. We are bold, sharp, driven and most of all, real. Join us in our quest to democratize learning and help individuals unleash their edge. OVERVIEW: Are you an aspiring QA/Automation Engineer looking for an opportunity to work in a fast paced and fun environmentThen consider joining us here at our office in Hyderabad. We continue to innovate on our next generation SaaS platform with a goal of being the best in the industry . Combined with state of the art interactive and engaging learning experiences, o ur platform lets our 6000+ customers consume content from a variety of sources with a strong focus on video, from any device, with features that fit the needs of the learner . We believe that our customers deserve the best platform, and we are delivering on those needs with the platform you will be working on. You could be the one to help us achieve this goal! We are looking for exceptional automation expert(s) to join our team. Using Selenium, JAVA and Cucumber, and a variety of other JavaScript technologies, successful candidates will be part of enabling Automation for our product on SaaS platform. We are looking for people who love to stay on top of the latest and greatest technologies and patterns. We need our engineers to be versatile, display leadership qualities and be enthusiastic to tackle new problems as we continue to push our technology forward. OPPORTUNITY HIGHLIGHTS: Working on leading-edge automation frameworks such as Selenium, Cucumber and API Testing Working along with different squads to create and maintain a robust QA framework. Working with the developers to develop test strategy as a part of CI/CD Keep up to date on the latest industry trends in different Automation frameworks. Gathering requirements, automation design, technical leadership, support API automation capabilities. Engagements will include validating UAT for different areas of Testing. SKILLS QUALIFICATIONS: 3+ years of overall Testing experience in Product development organization. Experience in Developing, Create, prioritize, and organize test cases into logical suites for execution for Web/mobile applications Able to write detailed test cases and clear and concise bug reports Familiarity with defect tracking systems and test management tools Experience with web technologies such as HTML5, CSS, and JavaScript is preferable Automation Experience in Selenium, Java, API, Cucumber, SOAPUI, Rest Assured Experience in working with DB queries (Added Advantage) Experience with code versioning tools, preferably Git ( Github , Gitlab etc.) Experience with automation tools like Npm , Webpack, Grunt, Bower etc. (Added Advantage) Experience working in an Agile/Scrum environment SUCCESS QUALITIES: Personally Accountable for Team Success. We unleash our edge together. Confident Achievers. We are bold. Intellectually Curious. We are sharp. Adaptable, Agile Resilient. We are driven. Customer First. We are real. MORE ABOUT SKILLSOFT: Skillsoft delivers online learning, training, and talent solutions to help organizations unleash their edge . Leveraging immersive, engaging content, Skillsoft enables organizations to unlock the potential in their best assets - their people - and build teams with the skills they need for success. Empowering 36 million learners and counting, Skillsoft democratizes learning through an intelligent learning experience and a customized, learner-centric approach to skills development with resources for Leadership Development, Business Skills, Technology Development, Digital Transformation, and Compliance. Skillsoft is partner to thousands of leading global organizations, including many Fortune 500 companies. The company features three award-winning systems that support learning, performance and success: Skillsoft learning content, the Percipio intelligent learning experience platform, which offers measurable impact across the entire employee lifecycle. Learn more at www.skillsoft.com . Thank you for taking the time to learn more about us. If this opportunity intrigues you, we would love for you to apply! NOTE TO EMPLOYMENT AGENCIES: We value the partnerships we have built with our preferred vendors. Skillsoft does not accept unsolicited resumes from employment agencies. All resumes submitted by employment agencies directly to any Skillsoft employee or hiring manager in any form without a signed Skillsoft Employment Agency Agreement on file and search engagement for that position will be deemed unsolicited in nature. No fee will be paid in the event the candidate is subsequently hired as a result of the referral or through other means. Skillsoft is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information, and other legally protected categories.

At Skillsoft, we propel organizations and people to grow together through transformative learning experiences. We believe every team member has the potential to be AMAZING. Join us in our quest to transform learning and help individuals unleash their edge. We are looking for a forward-thinking Microsoft Copilot Studio AI Engineer to join our growing innovation team. In this role, you will lead the design, development, and deployment of intelligent agents using Microsoft Copilot Studio and Azure AI tools . You will work closely with cross-functional teams to automate business workflows, boost productivity, and deliver outstanding user experiences across platforms like Microsoft 365, Salesforce, Workday, Dynamics 365, and more. This position offers the opportunity to shape enterprise-wide AI transformation by combining low-code/no-code tools with advanced AI orchestration using Azure AI Studio, Foundry, and OpenAI. *Shortlisted candidates will participate in a 2-hour interview round , including a presentation of their real-world AI or Agentic AI project experience , with a focus on agent design, prompt engineering, and enterprise impact. KEY RESPONSIBILITIES Collaborate with stakeholders to identify business needs and define Copilot use cases. Design, build, and optimize intelligent agents using Microsoft Copilot Studio, Azure AI Studio, and Azure AI Foundry. Integrate agents into enterprise ecosystems such as Microsoft 365, Power Platform, Salesforce, Workday, and others via APIs and connectors. Deploy agents across channels, including Microsoft Teams, Slack and web. Enhance automation using Azure Logic Apps, Azure Functions, and Azure Cognitive Services. Monitor and analyze performance using Azure Monitor, Application Insights, and feedback telemetry. Design human-in-the-loop (HITL) workflows to support accuracy, compliance, and trust. Apply Responsible AI principles in development, testing, and deployment processes. Build reusable templates, connectors, and governance frameworks for agent scalability. Stay current with Microsoft Copilot platform updates and industry best practices. Rapidly prototype and iterate in sandbox environments to test new agent capabilities. SKILLS QUALIFICATIONS - Required Skills Expertise Core Engineering Skills Proven hands-on experience with Microsoft Copilot Studio, Power Platform, and Azure AI services. Experience building solutions with Azure AI Foundry, Azure OpenAI, and Cognitive Services. Solid programming background in C#, JavaScript, Python, or equivalent. Proficiency with large datasets and BI tools for telemetry and feedback integration. AI/LLM Expertise Proficient in working with large language models (LLMs), including prompt engineering, fine-tuning, and evaluation using established AI benchmarking frameworks. Deep understanding of agent orchestration patterns, including memory management, feedback loops, tool use, and human-in-the-loop (HITL) systems. Experience designing and deploying intelligent copilots using Azure AI Studio or Copilot Studio, with a focus on grounding, safety, and user experience. Enterprise Integration Experience integrating with enterprise systems such as Salesforce, Workday, and Microsoft 365. Knowledge of API development, RBAC, data governance, and enterprise-grade security. Preferred Qualifications Experience with Microsoft 365 Copilot, Copilot connectors, and multi-channel AI deployments. Understanding of conversational UX, agent lifecycle management, and middleware integration. Microsoft certifications such as PL-500, AI-102, or Power Platform Solution Architect. Bachelors degree in computer science, Engineering, or a related technical discipline. MORE ABOUT SKILLSOFT: Skillsoft delivers online learning, training, and talent solutions to help organizations unleash their edge . Leveraging immersive, engaging content, Skillsoft enables organizations to unlock the potential in their best assets - their people - and build teams with the skills they need for success. Empowering 36 million learners and counting, Skillsoft democratizes learning through an intelligent learning experience and a customized, learner-centric approach to skills development with resources for Leadership Development, Business Skills, Technology Development, Digital Transformation, and Compliance. Skillsoft is partner to thousands of leading global organizations, including many Fortune 500 companies. The company features three award-winning systems that support learning, performance and success: Skillsoft learning content, the Percipio intelligent learning experience platform, which offers measurable impact across the entire employee lifecycle. Learn more at www.skillsoft.com . Thank you for taking the time to learn more about us. If this opportunity intrigues you, we would love for you to apply! NOTE TO EMPLOYMENT AGENCIES: We value the partnerships we have built with our preferred vendors. Skillsoft does not accept unsolicited resumes from employment agencies. All resumes submitted by employment agencies directly to any Skillsoft employee or hiring manager in any form without a signed Skillsoft Employment Agency Agreement on file and search engagement for that position will be deemed unsolicited in nature. No fee will be paid in the event the candidate is subsequently hired as a result of the referral or through other means. Skillsoft is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information, and other legally protected categories.

At Skillsoft, we propel organizations and people to grow together through transformative learning experiences. We believe every team member has the potential to be AMAZING. Join us in our quest to transform learning and help individuals unleash their edge. Catalog Content Contributor - Programming Software Development Job Overview Are you a knowledgeable programmer or instructor with a creative flair and a passion for content designJoin us to create impactful, learner-centered content that blends real-world expertise with engaging storytelling. As a Catalog Content Contributor, you will work with the curriculum team to create engaging, instructionally sound learning experiences in the Programming Software Development domain. Working with subject matter experts (SMEs), you ll translate complex frameworks into clear, outcome-focused content across digital formats. This role demands instructional design expertise, a deep understanding of learner needs, and the ability to creatively script and plan high-impact learning assets from video courses to assessments. Job Responsibilities Design creative and effective learning experiences grounded in instructional design principles, addressing diverse learner personas and real-world scenarios. Author and script engaging digital content, including on-demand videos, interactive walkthroughs/lessons, assessments, and job aids. Collaborate with visual designers, editors, and technical experts to bring content to life in a compelling and accessible format. Utilize Generative AI tools to accelerate and enhance content ideation, scripting, and personalization. Ensure instructional consistency, voice, and quality across all course deliverables and formats. Skills Required Excellent scripting, writing, and communication skills; able to distil complex concepts into concise, engaging narratives. Strong creativity and storytelling ability with an understanding of how to structure content for different learning styles. Fluency with and experience in at least one web framework such as ASP.NET, Django, or React. Fluency with and experience in programming languages such as C/C++, C#, Python, Java, and JavaScript. Experience with developer tools such as Git, GitHub, and the command line Preferred/Additional Skills: Familiarity with Generative AI tools like ChatGPT, Claude, or similar for content creation and enhancement. Understanding of instructional design models such as ADDIE, SAM, or Bloom s Taxonomy. Fluency with and experience in multiple web frameworks such as ASP.NET, Django, and React. MORE ABOUT SKILLSOFT: Skillsoft delivers online learning, training, and talent solutions to help organizations unleash their edge . Leveraging immersive, engaging content, Skillsoft enables organizations to unlock the potential in their best assets - their people - and build teams with the skills they need for success. Empowering 36 million learners and counting, Skillsoft democratizes learning through an intelligent learning experience and a customized, learner-centric approach to skills development with resources for Leadership Development, Business Skills, Technology Development, Digital Transformation, and Compliance. Skillsoft is partner to thousands of leading global organizations, including many Fortune 500 companies. The company features three award-winning systems that support learning, performance and success: Skillsoft learning content, the Percipio intelligent learning experience platform, which offers measurable impact across the entire employee lifecycle. Learn more at www.skillsoft.com . Thank you for taking the time to learn more about us. If this opportunity intrigues you, we would love for you to apply! NOTE TO EMPLOYMENT AGENCIES: We value the partnerships we have built with our preferred vendors. Skillsoft does not accept unsolicited resumes from employment agencies. All resumes submitted by employment agencies directly to any Skillsoft employee or hiring manager in any form without a signed Skillsoft Employment Agency Agreement on file and search engagement for that position will be deemed unsolicited in nature. No fee will be paid in the event the candidate is subsequently hired as a result of the referral or through other means. Skillsoft is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information, and other legally protected categories.

At Skillsoft, we propel organizations and people to grow together through transformative learning experiences. We believe every team member has the potential to be AMAZING. Join us in our quest to transform learning and help individuals unleash their edge. Sr.Analyst Instructional Designer (Tech Content Strategist) - AI/ML Job Overview Are you a certified AI/ML professional with a creative flair and a passion for content designJoin us to create impactful, learner-centered content that blends real-world expertise with engaging storytelling. As a principal - Tech Content Strategist, you will lead the end-to-end development of engaging, instructionally sound learning experiences in the AI/ML domain. Acting as a subject matter expert (SME), you ll translate complex frameworks into clear, outcome-focused content across digital formats. This role demands strong instructional design expertise, a deep understanding of learner needs, and the ability to creatively script and plan high-impact learning assets from video courses to assessments. Job Responsibilities Own the content development lifecycle plan, research, script, storyboard review, strategic video review and iterate for AI/ML Design creative and effective learning experiences grounded in instructional design principles, addressing diverse learner personas and real-world scenarios. Author and script engaging digital content, including on-demand videos, interactive walkthroughs/lessons, assessments, and job aids. Collaborate with visual designers, editors, and technical experts to bring content to life in a compelling and accessible format. Align content with industry certification frameworks (e.g., Azure, CompTIA, AWS Certified, Microsoft Certified) and learner performance outcomes. Apply learner-centered design by identifying learning gaps and tailoring content that improves retention, engagement, and job readiness. Utilize Generative AI tools to accelerate and enhance content ideation, scripting, and personalization while maintaining content quality. Ensure instructional consistency, voice, and quality across all course deliverables and formats. Optionally support bootcamps (virtual training delivery) and mentor junior content developers. Skills Required Minimum 5+ years of hands-on experience in AI/ML, including practical exposure to Generative AI. Demonstrated experience in instructional design, especially in developing digital learning products from concept to delivery. Excellent scripting, writing, and communication skills; able to distill complex concepts into concise, engaging narratives. Strong creativity and storytelling ability with an understanding of how to structure content for different learning styles. Fluency with and experience in programming such as Python and SQL. Fluency and experience with AI/ML libraries such as NumPy, Pandas, Sci-kit Learn, HuggingFace, and Langchain. Experience working with AI/ML technology and topics such as Agents, LLMs, OpenAI, Claude, Gemini, Copilot, and Deep Learning. Preferred/Additional Skills: Relevant certifications in AI. Familiarity with Generative AI tools like ChatGPT, Claude, or similar for content creation and enhancement. Training delivery experience (live/ virtual/ hybrid formats) is an added advantage. Understanding of instructional design models such as ADDIE, SAM, or Bloom s Taxonomy. Experience in analyzing learner feedback and improving content based on performance and engagement data. MORE ABOUT SKILLSOFT: Skillsoft delivers online learning, training, and talent solutions to help organizations unleash their edge . Leveraging immersive, engaging content, Skillsoft enables organizations to unlock the potential in their best assets - their people - and build teams with the skills they need for success. Empowering 36 million learners and counting, Skillsoft democratizes learning through an intelligent learning experience and a customized, learner-centric approach to skills development with resources for Leadership Development, Business Skills, Technology Development, Digital Transformation, and Compliance. Skillsoft is partner to thousands of leading global organizations, including many Fortune 500 companies. The company features three award-winning systems that support learning, performance and success: Skillsoft learning content, the Percipio intelligent learning experience platform, which offers measurable impact across the entire employee lifecycle. Learn more at www.skillsoft.com . Thank you for taking the time to learn more about us. If this opportunity intrigues you, we would love for you to apply! NOTE TO EMPLOYMENT AGENCIES: We value the partnerships we have built with our preferred vendors. Skillsoft does not accept unsolicited resumes from employment agencies. All resumes submitted by employment agencies directly to any Skillsoft employee or hiring manager in any form without a signed Skillsoft Employment Agency Agreement on file and search engagement for that position will be deemed unsolicited in nature. No fee will be paid in the event the candidate is subsequently hired as a result of the referral or through other means. Skillsoft is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information, and other legally protected categories.

At Skillsoft, we propel organizations and people to grow together through transformative learning experiences. We believe every team member has the potential to be AMAZING. Join us in our quest to transform learning and help individuals unleash their edge. Skillsoft is the global leader in eLearning. Trusted by the worlds leading organizations, including 65% of the Fortune 500. Our 100,000+ courses, videos and books are accessed over 100 million times every month, across more than 100 countries. At Skillsoft, we believe knowledge is the fuel for innovation and innovation is the fuel for business growth. Join us in our quest to democratize learning and help individuals unleash their edge. Are you ready to shape the future of learning through cutting-edge AIAs a Principal AI/Machine Learning Engineer at Skillsoft, you ll dive into the heart of innovation, crafting intelligent systems that empower millions worldwide. From designing generative AI solutions to pioneering agentic workflows, you ll collaborate with multiple teams to transform knowledge into a catalyst for growth unleashing your edge while helping others do the same. Join us in redefining eLearning for the world s leading organizations! Responsibilities: Hands-on AI/ML software engineer Prompt engineering, agentic workflow development and testing Work with product owners to understand requirements and guide new features Collaborate to identify new feature impacts Evaluate new AI/ML technology advancements and socialize finding Research, prototype, and select appropriate COTS and develop in-house AI/ML technology Consult with external partners to review and guide development and integration of AI technology Collaborate with teams to design, and guide AI development, and enhancements Document designs and implementation to ensure consistency and alignment with standards Create documentation including system and sequence diagrams Create appropriate data pipelines for AI/ML training and inference Analyze, curate, cleanse, and preprocess data Utilize and apply generative AI to increase productivity for yourself and the organization Periodically explore new technologies and design patterns with proof-of-concept Participate in developing best practices and improving operational processes Present research and work to socialize and share knowledge across the organization Contribute to patentable AI innovations Environment, Tools Technologies: Agile/Scrum Operating Systems - Mac, Linux JavaScript, Node.js, Python PyTorch, Tensorflow, Keras, OpenAI, Anthropic, and friends Langchain, Langgraph, etc. APIs GraphQL, REST Docker, Kubernetes Amazon Web Services (AWS), MS Azure SQL: Postgres RDS NoSQL: Cassandra, Elasticsearch (VectorDb) Messaging - Kafka, RabbitMQ, SQS Monitoring - Prometheus, ELK GitHub, IDE (your choice) Skills Qualifications: (8+ years experience) Experience with LLMs and fine-tuning models Development experience including unit testing Design and documentation experience of new APIs, data models, service interactions Familiarity with and ability to explain: o system and API security techniques o data privacy concerns o microservices architecture o vertical vs horizontal scaling o Generative AI, NLP, DNN, auto-encoders, etc. Attributes for Success: Proactive, Independent, Adaptable Collaborative team player Customer service minded with an ownership mindset Excellent analytic and communication skills Ability and desire to coach and mentor other developers Passionate, curious, open to new ideas, and ability to research and learn new technologies MORE ABOUT SKILLSOFT: Skillsoft delivers online learning, training, and talent solutions to help organizations unleash their edge . Leveraging immersive, engaging content, Skillsoft enables organizations to unlock the potential in their best assets - their people - and build teams with the skills they need for success. Empowering 36 million learners and counting, Skillsoft democratizes learning through an intelligent learning experience and a customized, learner-centric approach to skills development with resources for Leadership Development, Business Skills, Technology Development, Digital Transformation, and Compliance. Skillsoft is partner to thousands of leading global organizations, including many Fortune 500 companies. The company features three award-winning systems that support learning, performance and success: Skillsoft learning content, the Percipio intelligent learning experience platform, which offers measurable impact across the entire employee lifecycle. Learn more at www.skillsoft.com . Thank you for taking the time to learn more about us. If this opportunity intrigues you, we would love for you to apply! NOTE TO EMPLOYMENT AGENCIES: We value the partnerships we have built with our preferred vendors. Skillsoft does not accept unsolicited resumes from employment agencies. All resumes submitted by employment agencies directly to any Skillsoft employee or hiring manager in any form without a signed Skillsoft Employment Agency Agreement on file and search engagement for that position will be deemed unsolicited in nature. No fee will be paid in the event the candidate is subsequently hired as a result of the referral or through other means. Skillsoft is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information, and other legally protected categories.

At Skillsoft, we propel organizations and people to grow together through transformative learning experiences. We believe every team member has the potential to be AMAZING. Join us in our quest to transform learning and help individuals unleash their edge. Skillsoft is the global leader in eLearning. Trusted by the worlds leading organizations, including 65% of the Fortune 500. Our 100,000+ courses, videos and books are accessed over 100 million times every month, across more than 100 countries. At Skillsoft, we believe knowledge is the fuel for innovation and innovation is the fuel for business growth. Join us in our quest to democratize learning and help individuals unleash their edge. This role is for an Application Engineer and Senior AI Software Developer that will support internal teams and clients in the scoping, design, development, and implementation of application integration solutions, while also focusing on AI product enhancements to optimize support delivery and accelerate support case deflection. This role combines the responsibilities of an Application Engineer and a Senior Software Developer, leveraging AI technologies to improve customer interactions and service efficiency. Responsibilities: Some knowledge and experience of AI/ML software engineering Work with product owners and curators to understand requirements and guide new features Collaborate to identify new feature impacts on existing services and teams Research, prototype, and select appropriate COTS and in-house technology and design Collaborate with team to design, develop, and occasionally enhance or maintain existing systems Document designs and implementation to ensure consistency and alignment with standards Create documentation including system and sequence diagrams Create appropriate data pipelines for AI/ML Utilize and apply generative AI for products and for daily productivity Periodically explore new technologies and design patterns with proof-of-concept Occasionally present research and work to socialize and share knowledge across the organization Lead solution design initiatives to facilitate the delivery of Skillsoft s services to client audiences. Implement client application integration solutions Work closely with client account management teams to ensure customer satisfaction with integrated solutions Utilize expertise in Microsoft .NET/ASP, JSON, Java, PHP, SQL administration, MS IIS, Apache, Tomcat, and common Internet communication protocols Environment, Tools Technologies : Agile/Scrum Operating Systems - Mac, Linux Python, JavaScript, Node.js React UI/UX LLMs (OpenAI GPT-X, Claude, embedding models) Vector indexing/database, RAG, Agents APIs GraphQL, REST Docker, Kubernetes Amazon Web Services (AWS), MS Azure OpenAI SQL (Postgres RDS), NoSQL (Cassandra, Elasticsearch) Messaging - Kafka, RabbitMQ, SQS GitHub, IDE (your choice) Windows Active Directory Microsoft Office Suite applications Experience in web-based application development using common programming languages (Microsoft .NET/ASP, JSON, Java, PHP, etc.) Skills Qualifications: Post-secondary education in Information Technology or an equivalent combination of training and experience Minimum 6+ years of software engineering development experience, including 3 years in a Technical Support or Customer Service role for an e-business company, internet service provider, or software vendor Ability to design and document APIs, data models, service interactions Familiarity or experience with: React development JavaScript testing strategies - unit, integration, system system and API security techniques data privacy concerns microservices architecture vertical vs horizontal scaling Attributes for Success: Proactive, independent, adaptable, and collaborative team player Excellent analytical and troubleshooting skills Strong problem-solving and analytical skills, understanding of various data structures and algorithms Ability to design and document APIs, data models, and service interactions Customer service minded with an ownership mindset Innovative and problem-solving mindset, passionate, curious, and open to new ideas MORE ABOUT SKILLSOFT: Skillsoft delivers online learning, training, and talent solutions to help organizations unleash their edge . Leveraging immersive, engaging content, Skillsoft enables organizations to unlock the potential in their best assets - their people - and build teams with the skills they need for success. Empowering 36 million learners and counting, Skillsoft democratizes learning through an intelligent learning experience and a customized, learner-centric approach to skills development with resources for Leadership Development, Business Skills, Technology Development, Digital Transformation, and Compliance. Skillsoft is partner to thousands of leading global organizations, including many Fortune 500 companies. The company features three award-winning systems that support learning, performance and success: Skillsoft learning content, the Percipio intelligent learning experience platform, which offers measurable impact across the entire employee lifecycle. Learn more at www.skillsoft.com . Thank you for taking the time to learn more about us. If this opportunity intrigues you, we would love for you to apply! NOTE TO EMPLOYMENT AGENCIES: We value the partnerships we have built with our preferred vendors. Skillsoft does not accept unsolicited resumes from employment agencies. All resumes submitted by employment agencies directly to any Skillsoft employee or hiring manager in any form without a signed Skillsoft Employment Agency Agreement on file and search engagement for that position will be deemed unsolicited in nature. No fee will be paid in the event the candidate is subsequently hired as a result of the referral or through other means. Skillsoft is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information, and other legally protected categories.

At Skillsoft, we propel organizations and people to grow together through transformative learning experiences. We believe every team member has the potential to be AMAZING. Join us in our quest to transform learning and help individuals unleash their edge. Job Overview: We are seeking a detail-oriented and experienced Quality Assurance (QA) Engineer to join our team. You will be responsible for ensuring the performance, accuracy, and reliability of our AI conversational systems, including natural language processing (NLP), speech-to-text (STT), text-to-speech (TTS), and AI dialogue management. The ideal candidate should have strong analytical skills, a deep understanding of AI testing methodologies, and experience working with AI-driven conversational interfaces. Key Responsibilities: Develop, and execute comprehensive test plans and test cases for AI conversational systems, ensuring all functional and nonfunctional requirements are met. Conduct end-to-end testing of speech recognition (STT), natural language understanding (NLU), and response generation (NLG) within the AI platform. Perform manual and automated testing of conversational flows, including edge cases, error handling, and multi-turn dialogues. Validate the system s ability to understand and process various user intents, entities, and languages. Test integrations between different components of the AI system, including third-party APIs, speech interfaces, and backend data systems. Ensure the quality and accuracy of voice output (TTS) and conduct thorough testing of speech quality across different platforms and devices. Identify and document bugs, performance issues, and user experience problems, and work closely with developers and AI engineers to resolve them. Monitor system performance and behavior under different conditions, including large-scale interactions and stress testing. Conduct regression testing after each update to ensure previous features remain functional and efficient. Collaborate with cross-functional teams (AI/ML engineers, product managers, and UI/UX designers) to define quality benchmarks and maintain continuous improvement in testing processes. Skills and Qualifications: 5-8 years experience and a Bachelor s degree in Computer Science, Engineering, or a related field. Proven experience as a QA Engineer, preferably with exposure to AI/ML-based systems or conversational AI platforms. Familiarity with natural language processing (NLP), machine learning models, and speech technologies such as STT, TTS, and dialogue systems. Test Automation: Proficiency in Selenium, Appium, Cypress, Playwright, or Robot Framework for UI automation; PyTest, JUnit, TestNG for API testing. API Testing: Hands-on experience with Postman, RestAssured, or SoapUI to test AI APIs, ensuring smooth integration. Excellent problem-solving skills with a focus on quality and attention to detail. Experience in agile software development methodologies. Strong communication skills and the ability to work collaboratively in a team-oriented environment. Preferred Qualifications: Experience working with conversational AI platforms Familiarity with testing frameworks for AI models Knowledge of multilingual and multi-accent conversational testing. Understanding of user experience (UX) testing for voice interfaces. Experience in performance and load testing for AI systems MORE ABOUT SKILLSOFT: Skillsoft delivers online learning, training, and talent solutions to help organizations unleash their edge . Leveraging immersive, engaging content, Skillsoft enables organizations to unlock the potential in their best assets - their people - and build teams with the skills they need for success. Empowering 36 million learners and counting, Skillsoft democratizes learning through an intelligent learning experience and a customized, learner-centric approach to skills development with resources for Leadership Development, Business Skills, Technology Development, Digital Transformation, and Compliance. Skillsoft is partner to thousands of leading global organizations, including many Fortune 500 companies. The company features three award-winning systems that support learning, performance and success: Skillsoft learning content, the Percipio intelligent learning experience platform, which offers measurable impact across the entire employee lifecycle. Learn more at www.skillsoft.com . Thank you for taking the time to learn more about us. If this opportunity intrigues you, we would love for you to apply! NOTE TO EMPLOYMENT AGENCIES: We value the partnerships we have built with our preferred vendors. Skillsoft does not accept unsolicited resumes from employment agencies. All resumes submitted by employment agencies directly to any Skillsoft employee or hiring manager in any form without a signed Skillsoft Employment Agency Agreement on file and search engagement for that position will be deemed unsolicited in nature. No fee will be paid in the event the candidate is subsequently hired as a result of the referral or through other means. Skillsoft is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information, and other legally protected categories.

At Skillsoft, we propel organizations and people to grow together through transformative learning experiences. We believe every team member has the potential to be AMAZING. Join us in our quest to transform learning and help individuals unleash their edge. We are seeking a proactive and detail-oriented engineer to join our Integration Automation Operations team. You will be responsible for supporting the daily health, performance, and stability of our integration (Workato) and automation (Power Automate) platforms. You will be responsible for monitoring workflows, resolving incidents, and driving continuous improvement across mission-critical systems. Your work will help surface key operational insights, reduce recurring issues, and ensure seamless automation delivery. KEY RESPONSIBILITIES Monitor and validate daily automation and integration workflows using standard checklists and dashboards. Provide Level 1 support for incidents: troubleshoot, resolve minor issues, and escalate where necessary. Manage support tickets via ITSM tools (Freshservices Jira) and ensure timely resolution and documentation. Conduct periodic health checks and audits of automation and integration environments. Identify recurring issues and perform root cause analysis to drive long-term solutions. Collaborate with developers and stakeholder to enhance automation reliability and user experience. Develop and maintain dashboards and reports to surface key metrics and operations trends. Support deployment, versioning, and change management processes. Maintain and improve documentation including runbooks and integration procedures. Streamlining integration and automation operational activities with a focus on scalability and resilience. Required Skills Expertise 3-5 years in automation/integration operations or IT support roles. Hands-on experience with Workato and Microsoft Power Automate (cloud and desktop flows). Familiarity with integration patterns, token/credential renewal, error handling, and retry logic. Working knowledge of Desktop UI automation, work queues, and Azure Key Vault. Strong troubleshooting and analytical skills. Excellent communication and stakeholder engagement. Willingness to work in shifts or on-call rotations as needed. Preferred Qualifications Experience with enterprise integration platforms and automation frameworks. Knowledge of Windows Server, VDI environments, and automation agent management. Exposure to agile methodologies and DevOps practices. Understanding of API/webhook-based integrations and automation governance. MORE ABOUT SKILLSOFT: Skillsoft delivers online learning, training, and talent solutions to help organizations unleash their edge . Leveraging immersive, engaging content, Skillsoft enables organizations to unlock the potential in their best assets - their people - and build teams with the skills they need for success. Empowering 36 million learners and counting, Skillsoft democratizes learning through an intelligent learning experience and a customized, learner-centric approach to skills development with resources for Leadership Development, Business Skills, Technology Development, Digital Transformation, and Compliance. Skillsoft is partner to thousands of leading global organizations, including many Fortune 500 companies. The company features three award-winning systems that support learning, performance and success: Skillsoft learning content, the Percipio intelligent learning experience platform, which offers measurable impact across the entire employee lifecycle. Learn more at www.skillsoft.com . Thank you for taking the time to learn more about us. If this opportunity intrigues you, we would love for you to apply! NOTE TO EMPLOYMENT AGENCIES: We value the partnerships we have built with our preferred vendors. Skillsoft does not accept unsolicited resumes from employment agencies. All resumes submitted by employment agencies directly to any Skillsoft employee or hiring manager in any form without a signed Skillsoft Employment Agency Agreement on file and search engagement for that position will be deemed unsolicited in nature. No fee will be paid in the event the candidate is subsequently hired as a result of the referral or through other means. Skillsoft is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information, and other legally protected categories.

At Skillsoft, we propel organizations and people to grow together through transformative learning experiences. We believe every team member has the potential to be AMAZING. Join us in our quest to transform learning and help individuals unleash their edge. Job Overview: We are seeking a detail-oriented and experienced Quality Assurance (QA) Engineer to join our team. You will be responsible for ensuring the performance, accuracy, and reliability of our AI conversational systems, including natural language processing (NLP), speech-to-text (STT), text-to-speech (TTS), and AI dialogue management. The ideal candidate should have strong analytical skills, a deep understanding of AI testing methodologies, and experience working with AI-driven conversational interfaces. Key Responsibilities: Develop, and execute comprehensive test plans and test cases for AI conversational systems, ensuring all functional and non-functional requirements are met. Conduct end-to-end testing of speech recognition (STT), natural language understanding (NLU), and response generation (NLG) within the AI platform. Perform manual and automated testing of conversational flows, including edge cases, error handling, and multi-turn dialogues. Validate the system s ability to understand and process various user intents, entities, and languages. Test integrations between different components of the AI system, including third-party APIs, speech interfaces, and backend data systems. Ensure the quality and accuracy of voice output (TTS) and conduct thorough testing of speech quality across different platforms and devices. Identify and document bugs, performance issues, and user experience problems, and work closely with developers and AI engineers to resolve them. Monitor system performance and behavior under different conditions, including large-scale interactions and stress testing. Conduct regression testing after each update to ensure previous features remain functional and efficient. Collaborate with cross-functional teams (AI/ML engineers, product managers, and UI/UX designers) to define quality benchmarks and maintain continuous improvement in testing processes. Required Skills and Qualifications: 5-8 years experience and a Bachelor s degree in Computer Science, Engineering, or a related field. Proven experience as a QA Engineer, preferably with exposure to AI/ML-based systems or conversational AI platforms. Familiarity with natural language processing (NLP), machine learning models, and speech technologies such as STT, TTS, and dialogue systems. Test Automation : Proficiency in Selenium, Appium, Cypress, Playwright, or Robot Framework for UI automation; PyTest, JUnit, TestNG for API testing. API Testing : Hands-on experience with Postman, RestAssured, or SoapUI to test AI APIs, ensuring smooth integration. Excellent problem-solving skills with a focus on quality and attention to detail. Experience in agile software development methodologies. Strong communication skills and the ability to work collaboratively in a team-oriented environment. Preferred Qualifications: Experience working with conversational AI platforms Familiarity with testing frameworks for AI models Knowledge of multilingual and multi-accent conversational testing. Understanding of user experience (UX) testing for voice interfaces. Experience in performance and load testing for AI systems. MORE ABOUT SKILLSOFT: Skillsoft delivers online learning, training, and talent solutions to help organizations unleash their edge . Leveraging immersive, engaging content, Skillsoft enables organizations to unlock the potential in their best assets - their people - and build teams with the skills they need for success. Empowering 36 million learners and counting, Skillsoft democratizes learning through an intelligent learning experience and a customized, learner-centric approach to skills development with resources for Leadership Development, Business Skills, Technology Development, Digital Transformation, and Compliance. Skillsoft is partner to thousands of leading global organizations, including many Fortune 500 companies. The company features three award-winning systems that support learning, performance and success: Skillsoft learning content, the Percipio intelligent learning experience platform, which offers measurable impact across the entire employee lifecycle. Learn more at www.skillsoft.com . Thank you for taking the time to learn more about us. If this opportunity intrigues you, we would love for you to apply! NOTE TO EMPLOYMENT AGENCIES: We value the partnerships we have built with our preferred vendors. Skillsoft does not accept unsolicited resumes from employment agencies. All resumes submitted by employment agencies directly to any Skillsoft employee or hiring manager in any form without a signed Skillsoft Employment Agency Agreement on file and search engagement for that position will be deemed unsolicited in nature. No fee will be paid in the event the candidate is subsequently hired as a result of the referral or through other means. Skillsoft is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information, and other legally protected categories.