Store Manager

Job Description

Maintains store staff by recruiting, selecting, orienting, and training employees. Maintains store staff job results by coaching, counselling, and disciplining employees; planning, monitoring, and appraising job results. Mentoring ASM/ADM for next level. Delineate and achieve financial objectives by achieving an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions. Plan and achieve margins to achieve bottom line. Communicates, drives and utilizes key reporting tools and monthly hindsight to drive business and implement plans to improve store performance Develop system to control pilferage / shoplifting and ensure adherence with the same. Develop and maintain suitable measures and systems for controlling stock control, to ensure sufficient levels of stock at minimum stock holding and to keep write-off stock to a minimum. Ensure adherence to all SOPs in the stores. Connect with every customer; Respond to customers immediate needs; Explore customers needs and demonstrate products; conducts regular Customer Connect activities in store for generating excitement Maintain awareness of market trends in the retail industry, understanding forthcoming customer initiatives and monitoring what local competitors are doing; Competition mapping/benchmarking activities. Formulates pricing policies by reviewing merchandising activities; determining additional needed sales promotion; proposing clearance sales; studying trends. Develop new avenues for promoting business. Show more Show less