Responsible for providing care to patients undergoing normal and special radiography, ultrasound, and E. C. G investigations. Duties include billing verification, cross-checking patient name, O. P. No. , and procedure type, registering patient details, and obtaining signatures upon report handover. Handles booking of procedures such as IVP, Ba. Meal, Ba. Enema, HSG, Follicular/Ovulation study, TIIFA study, and Colour Doppler Ultrasound. Ensures confidentiality of patient information, checks expiry of films, contrast media, and emergency medicines, maintains x-ray, USG, ECG, and computer equipment, cleans and replaces cassettes/screens, uses lead glass, gloves, apron, and protections, and instructs patients on preparation and reporting time.
Manage TPA operations including attending calls, interacting with walk-in customers, and resolving queries. Perform Birth/Death entries in the Nagar Nigam portal. Coordinate between hospital and TPA companies for claim processing, cashless benefits, and statutory compliances. Verify pre-authorization request forms, prepare case summaries with treating doctors, and cross-check discharge summaries to avoid discrepancies. Complete documentation and submit to TPAs for processing. Assist administrator with clerical tasks as required.