STERIS

At STERIS, we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe. Position Summary Do you want to spend your working time making a difference in the world around you? Are you motivated by impactful work? Do you have a passion for cleanroom environments, microbiology, and possess strong stakeholder communication and service delivery skills? If so, then a career with STERIS in our Life Sciences team could be a great fit for you. The Account Manager, creative thinkers and curious, will be primarily responsible for sales, technical consultation, and lead generation in their assigned territory for STERIS products to the Life Sciences industry. [pharmaceutical, biotech, vaccine, cell gene, medical device, neutraceutical and related industries]. Responsible for achieving all revenue, gross margin, and product sales objectives established by the Business Unit. Participates in the design and implementation of sales strategies, identifies prospects and opportunities presents new concepts and products, calls on Customers, and ensures optimal STERIS experience. Ensures high customer satisfaction, effectively establishes multi-level relationships with customers, and possesses excellent listening skills. Effectively manages and utilizes company provided sales resources to maximize sales outcomes while providing best solutions to the customer. Duties Business Development (60%) Achieves assigned sales quota for territory through the consultative sales process. Identifies and proactively seeks qualified sales opportunities with new and existing Customers within but not limited to, Pharmaceutical, Biotech, Medical Device, Vaccine and Cell Gene Therapy markets. Develops strategic growth plans for new and existing Customers. Creates and manages a multi-faceted execution plan with key stakeholders and decision makers leveraging all available resources Provides high level of service to Customers, including timely and accurate responses to inquiries, and to maintain/build STERIS reputation in the marketplace. Collaborates and maintains strategic partnerships with internal resources and designated channel partners to achieve high levels of Customer satisfaction Utilize CRM to capture detailed Customer notes, manage sales funnel, forecast business, maintain and build pipeline Duties - cont'd Technical (30%) Generates and presents STERIS Life Sciences products and innovative solutions using a compelling value based approach to ensure Customer satisfaction. Use question based selling approach to gain knowledge regarding Customer environment, regulatory requirements and specific needs to provide tailored Customer solution. Maintains current knowledge of regulated industry and market trends as well as technical knowledge and understanding of products and services. Attends educational workshops, reviewing professional publications and participating in professional affiliations. Educates Customers in the area of cleaning, contamination control and sterility maintenance and the features and benefits of using STERIS consumable products. Business/Administrative (10%) Communicates regularly with STERIS management, Customers, and local channel partners in order to support their needs and obtain market intelligence. Plans sales calls/travel itineraries to maximize effectiveness of sales strategies while providing timely follow-up and managing operating expenses Maintains CRM required data, updates sales funnel and top accounts as required in order to measure progress against goals. Provides accurate and on time reports as required by leadership Education Degree Bachelor's Degree in Biological Science or Other Needed Experience ↵ Bachelor's Degree in a Science Related field, Engineering (both strongly preferred) Several years of sales experience to pharma manufacturer or cGMP industry related experience required Experience in consultative selling technical products/services. Knowledge of regulated industries (cGMP, GLP, or similar) Involvement with PDA, ISPE or similar industry organization Strong understanding of Customer and market dynamics and requirements, with demonstrated ability to expand existing Customer relationships as well as develop new ones Experience using current CRMs Skills Client-focused problem-solving. Persuasion and negotiation skills. Active listening and technical aptitude. Perseverance and follow-through. Strong communications skills at all levels of the organization Self-directed, good ability to adapt and set priorities Strong business acumen, with ability to understand and monitor trends Proficiency in Microsoft Office. Must have/maintain a valid driver’s license and the ability to be granted clearance to travel globally. Valid driver's licence and ability to work a flexible schedule and travel as territory requires up to 60% STERIS is a leading global provider of products and services that support patient care with an emphasis on infection prevention. WE HELP OUR CUSTOMERS CREATE A HEALTHIER AND SAFER WORLD by providing innovative healthcare, life sciences and dental products and services. STERIS is a $5 billion, publicly traded (NYSE: STE) company with approximately 17,000 associates and Customers in more than 100 countries. STERIS strives to be an Equal Opportunity Employer.

At STERIS, we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe. Position Summary The Field Service Technician provides preventive maintenance, troubleshooting, repair, calibration and installation support on various mechanical, electro-mechanical, and electronic units. The Technician Interacts with customers on a daily basis and completes associated administrative tasks as required. Think of this as an electrical-mechanical-plumber-Customer Service Technician all rolled into one! Every day, something special happens at STERIS. What will YOU help us do next? Duties Perform preventive and corrective maintenance required on STERIS and related product lines. This includes: disassembling, replacing, or repairing defective parts; reassembling as required; troubleshooting, adjusting/calibrating ready for use by using standard and specialized tools by using technical manuals etc. Troubleshoot, repair or refurbish standard and special purpose equipment and systems components. Perform administrative duties as assigned to ensure effective planning, utilization, and required paperwork completion. This includes, but is not limited to: communicating schedule changes to the Customer Operations Department daily; computer synchronization daily; complete service reports and activities within two business days after completing a customer visit, maintain on-site Customer Service Logs/Total Maintenance Care books according to STERIS procedures; and maintain tools and parts inventory to prescribed levels as required by Service Manager Develop and maintain effective, communicative relationships with customers, managers. Communicate activities to customers include scheduling of Preventive Maintenance and estimated time of arrival for unscheduled work. Utilize provided product and industry knowledge to assure customer’s expectations of service are exceeded. Respond to routine customer and sales questions regarding equipment operation and performance or direct questions straight to more experienced colleagues. Maintains courteous, smart and professional demeanor when working with customers, contractors, management and colleagues. Utilize customer protocols when entering and exiting facilities. Follows all STERIS and Customer Health & Safety protocols and procedures. Learn about STERIS solutions for our customers to enhance sales and growth in the field and pass on leads to management and sales where possible. Closely network with all FSR II and FSR III in the team. Other duties as assigned. This list intends to give an overview of the duties expected from a candidate for this position. Tasks may vary and are not limited to the above items. Duties - cont'd Education Degree Associate's Degree High School Diploma or GED Required Experience Education/License Requirements Associate's degree in Electronics, mechanical or similar degree, plus one year of related experience, or a High School Diploma/GED with a minimum of five years of experience Experience/Skills Requirements Excellent interpersonal and Customer communication skills Strong technical and troubleshooting skills Proficiency in computers and Windows software General knowledge of the following: principles and methods of sterilization, steam generators, operating lights and tables, industrial controls, central processing systems, and modular transport systems. Strong organizational and problem-solving skills Ability to work independently without supervision Flexibility to handle multiple and changing priorities Ability to work flexible hours, sometimes outside “normal business hours” and travel as required The Scientific Division requires general knowledge of GMPs (Good Manufacturing Practices) and GLPs (Good Laboratory Practices) Valid and clean driver’s license Working Conditions Position requires routine walking, bending, kneeling, and squatting, sitting, standing, reaching, and twisting. Must perform work from floor level to above shoulder height. Must routinely lift/lower/carry 1 to 35 pounds (daily), occasionally lift/lower 36 to 49 pounds (8 per month), and lift/lower 50 to 100+ pounds periodically (2 per year). Must climb ladders and/or scaffolds and work above floor height. Must crouch, stoop or squat to work inside or under equipment, or move through low headroom spaces. Position requires routine pushing, pulling, grasping and manual dexterity in the use of hands, arms and shoulders. Walking great lengths at a time and standing for extended periods of time. Able to work in tight spaces. Push/pull wheeled transporters and/or palletized product using up to approximately 50 lbs of force. Work in and around hospital personnel, sensitive medical equipment and patients Must travel to customer sites that include, but are not limited to: hospitals, operating rooms, laboratories, surgi-centers, pharmaceutical production facilities, animal research centers, and possibly morgues. May be subject to customer drug testing, customer specific safety training, or customer SOP training. Flexible scheduling may be required to accommodate customer needs. This may include working outside of an 8:00 AM to 5:00 PM workday and weekends. Required to live within 50 miles of the center of the territory. Commute within assigned territory is compensable after the first 30 minutes (or 25 miles) of drive time in the morning and the last 30 minutes (or 25 miles) of drive time in the evening. The expectation is that all FSR I’s pass an assessment for promotion to FSR II by no later than their 4th annual review with STERIS. Continued employment with STERIS in an FSR capacity is dependent upon successful completion of the assessment and promotion to FSR II. Preferred Experience Skills Pay rate for this opportunity is $[INSERT]. This position is incentive plan eligible, at target earnings of $[INSERT RANGE]. Minimum pay rates offered will comply with county/city minimums, if higher than range listed. Pay rates are based on a number of factors, including but not limited to local labor market costs, years of relevant experience, education, professional certifications, foreign language fluency, etc. STERIS offers a comprehensive and competitive benefits portfolio. Click here for a complete list of benefits: STERIS Benefits STERIS is an Equal Opportunity Employer. We are committed to equal employment opportunity and the use of affirmative action programs to ensure that persons are recruited, hired, trained, transferred and promoted in all job groups regardless of race, color, religion, age, disability, national origin, citizenship status, military or veteran status, sex (including pregnancy, childbirth and related medical conditions), sexual orientation, gender identity, genetic information, and any other category protected by federal, state or local law. We are not only committed to this policy by our status as a federal government contractor, but also we are strongly bound by the principle of equal employment opportunity. The full affirmative action program, absent the data metrics required by § 60-741.44(k), shall be available to all employees and applicants for employment for inspection upon request. The program may be obtained at your location’s HR Office during normal business hours.

At STERIS, we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe. Summary As a Field Service Engineer , you are responsible for supporting the needs of our clients in Hyderabad , which directly impacts patient health and overall well-being. You perform preventative maintenance, troubleshooting, repair, equipment modifications, and installation support on various mechanical, electro-mechanical, and electronic units. You interact with customers and dealers on a daily basis and complete administrative requirements as required. Also, you will support and assist in the training of dealers’ service personnel and assist Service Manager in Customer Education Programs. As this is a territory-based position with travelling within your designated territory, ideally you are based in Hyderabad . If you are customer focused and want to work to build a world-class service organization, equipped with experience in medical equipment maintenance and are willing to travel for job purpose – read on! What You Will Do Perform preventive and corrective maintenance required on STERIS and related product lines. This includes: disassembling, replacing, or repairing defective parts; reassembling as required; troubleshooting, adjusting/calibrating ready for use by using standard and specialized tools by using technical manuals etc. Troubleshoot, repair or refurbish standard and special purpose equipment and systems components. Perform administrative duties as assigned to ensure effective planning, utilization, and required paperwork completion. This includes, but is not limited to: communicating schedule changes to the Customer Operations Department daily; computer synchronization daily; complete service reports and activities within two business days after completing a customer visit, maintain on-site Customer Service Logs/Total Maintenance Care books according to STERIS procedures; and maintain tools and parts inventory to prescribed levels as required by Service Manager Develop and maintain effective, communicative relationships with customers, managers. Communicate activities to customers include scheduling of Preventive Maintenance and estimated time of arrival for unscheduled work. Utilize provided product and industry knowledge to assure customer’s expectations of service are exceeded. Respond to routine customer and sales questions regarding equipment operation and performance or direct questions straight to more experienced colleagues. Maintains courteous, smart and professional demeanor when working with customers, contractors, management and colleagues. Utilize customer protocols when entering and exiting facilities. Follows all STERIS and Customer Health & Safety protocols and procedures. Learn about STERIS solutions for our customers to enhance sales and growth in the field and pass on leads to management and sales where possible. Closely network with all FSR II and FSR III in the team. The Experience, Skills And Abilities Needed Diploma or Bachelor’s Degree in Electrical & Electronics Engineering, Biomedical Engineering, Instrumentation Engineering, or related field Adequate years of field working experience in hospital and medical equipment servicing and maintenance Experience in troubleshooting, repair, modify, overhaul, or refurbish standard and special purpose equipment and systems components Proficiency in computers and Windows software General knowledge of the following: principles and methods of sterilization, steam generators, operating lights and tables, industrial controls, central processing systems, and modular transport systems. Strong organizational and problem-solving skills Ability to work independently without supervision Flexibility to handle multiple and changing priorities Ability to work flexible hours, sometimes outside “normal business hours” and travel as required The Scientific Division requires general knowledge of GMPs (Good Manufacturing Practices) and GLPs (Good Laboratory Practices) Valid and clean driver’s license STERIS is a leading global provider of products and services that support patient care with an emphasis on infection prevention. WE HELP OUR CUSTOMERS CREATE A HEALTHIER AND SAFER WORLD by providing innovative healthcare, life sciences and dental products and services. STERIS is a $5 billion, publicly traded (NYSE: STE) company with approximately 17,000 associates and Customers in more than 100 countries. STERIS strives to be an Equal Opportunity Employer.

As an International Dealer Support Representative at STERIS, you will be responsible for providing order management and region support for Asia Pacific Countries. Your key role will involve managing orders from order placement to delivery while collaborating with various departments such as Planning, Sales, Manufacturing, Traffic, and Service to ensure all local requirements are fulfilled. Your efforts will contribute to supporting the ongoing business operations of the region, ensuring that requests are met and quality targets are achieved and maintained. Your duties will include order management and coordination, where you will accurately record relevant information into the Oracle order management system. You will be tasked with managing backlog orders, conducting daily reviews, managing scheduled ship dates, investigating and resolving issues, running reports related to order management, and ensuring timely resolution of any holds report. Additionally, you will coordinate product shipments from different plant and vendor locations to designated delivery points and conduct Shipment Validation Calls as needed. Furthermore, you will collaborate with International Sales, Regulatory, Planning, Credit, Customer Service Management, and Logistics to address outstanding order management issues. Your responsibilities will also involve assisting Sales with paperwork processing, facilitating coordination of required documentation, and providing essential data to Sales regarding order status, backorders, freight quotes, order consolidation, and delivery information. In the post-order management phase, you will work with Material Planning to ensure the availability and timely delivery of capital equipment orders. Additionally, you will collaborate with Traffic and freight forwarders to expedite emergency shipments, coordinate deliveries, and obtain freight estimates. You will also be responsible for investigating and recording product complaints in Trackwise, working with the Regulatory Department to ensure timely resolution, and escalating severe issues to Regulatory as necessary. To excel in this role, you are required to have a Bachelor's Degree and 2 to 4 years of business experience with direct interaction with Customers, Vendors, and Sales. Proficiency in multiple languages such as Spanish, Portuguese, French, Chinese, and Japanese is preferred, along with previous international experience and familiarity with equipment sales coordination and administration. At STERIS, we are dedicated to supporting patient care and infection prevention, striving to create a healthier and safer world through our innovative healthcare, life sciences, and dental products and services. As a part of our team, you will have the opportunity to contribute to our mission while continuously updating your knowledge and skills through training and participation in various corporate initiatives. Join us in our commitment to making a positive impact globally and be a part of our diverse and inclusive work environment at STERIS, an Equal Opportunity Employer.,

At STERIS, we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe. Position Summary As a Senior Field Service Engineer , you will provide preventive maintenance, troubleshooting, repair, calibration and installation support on various mechanical, electro-mechanical, and electronic units. You interact with customers on a daily basis and completes associated administrative tasks as required. Think of this as an electrical-mechanical-plumber-Customer Service Engineer all rolled into one! Every day, something special happens at STERIS. What will YOU help us do next What You Will Do Perform preventive and corrective maintenance required on STERIS and related product lines. This includes: disassembling, replacing, or repairing defective parts; reassembling as required; troubleshooting, adjusting/calibrating ready for use by using standard and specialized tools by using technical manuals etc. Troubleshoot, repair or refurbish standard and special purpose equipment and systems components. Perform administrative duties as assigned to ensure effective planning, utilization, and required paperwork completion. This includes, but is not limited to: communicating schedule changes to the Customer Operations Department daily; computer synchronization daily; complete service reports and activities within two business days after completing a customer visit, maintain on-site Customer Service Logs/Total Maintenance Care books according to STERIS procedures; and maintain tools and parts inventory to prescribed levels as required by Service Manager Develop and maintain effective, communicative relationships with customers, managers. Communicate activities to customers include scheduling of Preventive Maintenance and estimated time of arrival for unscheduled work. Utilize provided product and industry knowledge to assure customers expectations of service are exceeded. Respond to routine customer and sales questions regarding equipment operation and performance or direct questions straight to more experienced colleagues. Maintains courteous, smart and professional demeanor when working with customers, contractors, management and colleagues. Utilize customer protocols when entering and exiting facilities. Follows all STERIS and Customer Health & Safety protocols and procedures. Learn about STERIS solutions for our customers to enhance sales and growth in the field and pass on leads to management and sales where possible. The Experience, Skills And Abilities Needed Associate&aposs degree in Electronics, mechanical or similar degree, plus one year of related experience, or a High School Diploma/GED with a minimum of five years of experience Excellent interpersonal and Customer communication skills Strong technical and troubleshooting skills Proficiency in computers and Windows software General knowledge of the following: principles and methods of sterilization, steam generators, operating lights and tables, industrial controls, central processing systems, and modular transport systems. Strong organizational and problem-solving skills Ability to work independently without supervision Flexibility to handle multiple and changing priorities Ability to work flexible hours, sometimes outside normal business hours and travel as required Valid and clean drivers license STERIS is a leading global provider of products and services that support patient care with an emphasis on infection prevention. WE HELP OUR CUSTOMERS CREATE A HEALTHIER AND SAFER WORLD by providing innovative healthcare, life sciences and dental products and services. STERIS is a $5 billion, publicly traded (NYSE: STE) company with approximately 18,000 associates and Customers in more than 100 countries. STERIS strives to be an Equal Opportunity Employer. Show more Show less

At STERIS, we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe. Position Summary This role will lead a team of software engineers in the development of medical devices and connectivity solution using best practices in compliance with STERIS operating procedures. Provide feedback, coaching, and performance assessments to direct reports. Assign engineers tasks across multiple projects and guide execution. Coordinate with project managers in creating schedules for software releases and associated documentation. Assess team’s performance and refine work instructions to better meet business goals in more efficient ways. Plan and execute software-centric projects for in-house applications and sustaining activities. Duties Assigns team members in the design, implementation, debugging, and verification of applications according to corporate policies and business operating procedures on new and sustaining engineering projects. Works with other software team members and engineering managers to coordinate team’s activities and resolve engineering and project issues. Reviews output of direct reports including designs, code, test approaches, test results, and other deliverables, providing guidance and feedback. Mentors team to propagate good design principles and development practice. Investigates new software technologies and tools which may increase team’s performance. Creates and maintains software work instructions which comply with corporate polices. Collaborate with groups outside of direct responsibilities including other engineering groups, Quality, Regulatory, Service, Marketing, etc. for project planning, analysis of product requirements, and to outline proposed solutions. Sets objectives for direct reports, assessing performance throughout the year, and providing an annual performance review. Recruits for open positions on team. Contracts with outside software consultants as needed. Guides team in the design of safe, secure, and robust software applications and cloud solutions. Coaches engineers in leading software teams and in management of projects. Assign and manage internal and external resources to support multiple projects. Collaborate with outside vendors to meet specific business goals. Duties - cont'd Education Degree Bachelor's Degree in Computer Science or Science Required Experience Requires 8+ years of related software development experience. Bachelor’s in computer engineering, Computer Science, or Software Engineering.(A degree in another Engineering discipline or in Science may be acceptable with proven software education and/or training and demonstrated software experience). 8+ years of experience in the design and development of object oriented software, embedded systems and IOT solutions. 2+ years experience managing and/or coaching embedded software engineers. Experience working in formalized software development processes and software risk management. 4+ years in architecture of software solution in embedded or IOT domain. 4+ years of experience in managing and/or coaching software engineers. Preferred Experience 12+ years of related software development experience. 12+ years of experience in the design and development of object oriented software, embedded systems and IOT solutions. Skills Demonstrated leader and/or technical expert within a software development organization. Capable of solving complex engineering problems through accurate interpretation of requirements and test results. Strong communication and problem solving skills. Practical experience in C++ object-oriented analysis and programming, and multi-threaded/multi-tasking programming is required. Understanding of development for a resource-constrained target environment with specific performance requirements is desired. Able to lead a team in the appropriate selection of operating systems, which may include real-time operating systems (RTOS) as well as traditional operating systems such as embedded Linux, Windows (standard or embedded is required). Competence in deployment and use of software integrated development environments (IDEs) and related tools including compiling/building, debugging, configuration management (version control), defect management, continuous integration, and code analysis tools. Deep understanding and experience in the software development lifecycle activities and deliverables for safety critical systems. Proficient in secure software development, software failure mode and fault-tree analysis. Experience of Internet of Things (IoT) and associated solutions such as remote monitoring solutions. Experience with interviewing and hiring talented software engineers. Proven skills in refining customer and business requirements into software specifications. Proven track record of promoting AI tools in software development life cycle. Working Conditions Serves in a software leadership role with responsibilities for a project with up to 10 software engineers. Allocates tasks to assigned software engineers and directs their day-to-day project-related activities. Represents the Software team on NPD projects (i.e., projects that create a new product) and has responsibility for all software deliverables. Having a valid US visa would be an added advantage. Reviews and approves design and implementation proposals from individual contributors for software features/functions. Team Lead provides input to performance reviews. STERIS is a leading global provider of products and services that support patient care with an emphasis on infection prevention. WE HELP OUR CUSTOMERS CREATE A HEALTHIER AND SAFER WORLD by providing innovative healthcare and life sciences products and services around the globe. For more information, visit www.steris.com. STERIS strives to be an Equal Opportunity Employer.