Job
Description
JLL supports the Whole You, personally and professionally.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.
The Cafeteria Sr. executive is responsible for managing the overall cafeteria operations, ensuring high-quality food services, hygiene standards, customer satisfaction, vendor coordination, and smooth daily operations. The role involves managing cafeteria staff, monitoring service quality, ensuring compliance with food safety standards, and continuously improving the employee dining experience.
Key Responsibilities:
Cafeteria Operations Management
Manage end-to-end cafeteria operations, including breakfast, lunch, snacks, beverages, and special events.
Ensure smooth daily operations with effective planning and coordination of resources.
Monitor food quality, taste, presentation, and service standards.
Ensure adequate availability of food, beverages, and consumables during operating hours.
Handle operational issues and ensure timely resolution.
Vendor & Service Management
Coordinate with food vendors, caterers, and service partners to ensure compliance with agreed service levels.
Monitor vendor performance, service quality, and adherence to contractual requirements.
Conduct regular review meetings with vendors and drive improvement initiatives.
Manage inventory, food supplies, and consumable requirements.
Food Safety & Hygiene Compliance
Ensure compliance with food safety standards, hygiene practices, and statutory requirements.
Conduct regular inspections of kitchen, dining areas, and storage facilities.
Ensure proper food handling, storage, and waste disposal practices.
Maintain records related to audits, inspections, and compliance requirements.
Team Management
Supervise cafeteria staff, including service associates, housekeeping personnel, and support teams.
Allocate duties and ensure effective manpower utilization.
Train team members on hygiene, safety, customer service, and operational standards.
Monitor staff performance and maintain discipline.
Customer Experience Management
Ensure a positive dining experience for employees and visitors.
Collect employee feedback and implement service improvements.
Address customer concerns and complaints promptly.
Support special events, employee engagement activities, and corporate gatherings.
Cost & Inventory Management
Monitor cafeteria expenses and support cost optimization initiatives.
Control food wastage and improve resource utilization.
Maintain inventory levels and ensure timely replenishment of supplies.
Support budget planning and cost tracking.
If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.
About JLL –
We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.
