Sr Engineer II

Job Description

Extensive hands-on experience in ITSM suite, CMDB & Assest Management modules Strong experience in designing catalog items and developing workflows Proficiency with Scripting in ServiceNow involving GlideAPIs, JavaScript, Business Rules, Client Scripts, UI Policies, Script Includes , UI Actions and Access Control Lists (ACLs) Ability to design and configure ServiceNow reports and dashboards Experience with providing functional and technical support to business and liasioning with ServiceNow Support (HI) Testing experience with proven ability to analyse, troubleshoot and resolve issues Excellent knowledge of ServiceNow Best Practices Excellent communication and collaboration skills to work effectively with cross-functional teams and stakeholders. ServiceNow Certified System Administrator (CSA) What Were Looking For Minimum of 4+ years experience in ServiceNow platform administration, configuration and development Experience in building and maintaining custom applications Experience developing and delivering using Agile/ Scrum methodology Ability to document technical specifications as user stories and tasks Ability to prioritize and execute tasks in a high-pressure environment Self motivated with keen attention to detail Open to learn new technologies / ServiceNow modules ServiceNow Certified Implementation Specialist - ITSM Bachelor s degree in information technology or related field; or an equivalent combination of education and experience sufficient to successfully perform the key accountabilities of the job required.