Kochi, Kerala
INR Not disclosed
On-site
Full Time
Role : A telecaller communicates with customers via phone to promote products, services, gather information, or conduct surveys. Primary Duties : Make outbound calls or handle inbound calls. Promote products/services and encourage customer engagement (e.g., purchases or subscriptions). Provide information and address customer queries. Follow up on previous interactions or sales leads. Skills Required : Strong communication skills, both verbal and written. Professional and friendly demeanor. Active listening abilities. Persuasion and negotiation skills. Adaptability to different customer responses or moods. Knowledge : In-depth understanding of the products or services being offered. Awareness of customer needs and preferences. Objective : The main goal is to encourage desired customer actions, such as making a purchase, subscribing, or attending events. Handling Rejection : Telecallers must handle rejection or negative responses with professionalism and resilience. Work Environment : Often employed in call centers, sales departments, or marketing teams. Tools : May use CRM software, telephony systems, or scripts to manage calls and track interactions. Performance Metrics : Call volume. Conversion rates (successful sales or leads generated). Customer satisfaction. Working Hours : May vary, with some telecallers working in shifts depending on the business requirements. Job Type: Full-time Pay: From ₹10,000.00 per month Language: English (Preferred) malayalam (Preferred) Work Location: In person
Cochin
INR 1.2 - 1.2 Lacs P.A.
On-site
Full Time
Role : A telecaller communicates with customers via phone to promote products, services, gather information, or conduct surveys. Primary Duties : Make outbound calls or handle inbound calls. Promote products/services and encourage customer engagement (e.g., purchases or subscriptions). Provide information and address customer queries. Follow up on previous interactions or sales leads. Skills Required : Strong communication skills, both verbal and written. Professional and friendly demeanor. Active listening abilities. Persuasion and negotiation skills. Adaptability to different customer responses or moods. Knowledge : In-depth understanding of the products or services being offered. Awareness of customer needs and preferences. Objective : The main goal is to encourage desired customer actions, such as making a purchase, subscribing, or attending events. Handling Rejection : Telecallers must handle rejection or negative responses with professionalism and resilience. Work Environment : Often employed in call centers, sales departments, or marketing teams. Tools : May use CRM software, telephony systems, or scripts to manage calls and track interactions. Performance Metrics : Call volume. Conversion rates (successful sales or leads generated). Customer satisfaction. Working Hours : May vary, with some telecallers working in shifts depending on the business requirements. Job Type: Full-time Pay: From ₹10,000.00 per month Language: English (Preferred) malayalam (Preferred) Work Location: In person
Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.
We have sent an OTP to your contact. Please enter it below to verify.