Location: Salt Lake, Sector V, Kolkata (Work from Office) Type: Full-Time Start Date: Immediate Joiners Preferred Experience: 03 Years (Fresh Graduates Welcome!) Compensation: Competitive Salary + Performance Bonuses + Incentives Role & responsibilities Handle customer interactions via phone, email, and chat Understand customer needs and recommend suitable insurance plans Explain policies, benefits, and terms in clear and simple language Follow up on leads, convert inquiries into sales Assist with proposal forms, documentation, and policy issuance Keep accurate records of interactions and transactions Coordinate with underwriting, claims, and service teams Cross-sell and upsell additional financial products Meet monthly targets for new policies, renewals & retention. Preferred candidate profile Communication Proficiency Fluent in English, Hindi, and Bengali (spoken & written) Can break down complex terms into simple language Strong storytelling & persuasion skills Sales & Service Skills Customer-first mindset Goal-driven and target-oriented Comfortable handling objections and solving queries Technical Skills Basic knowledge of MS Office (Excel, Word, Email) Detail-oriented with good documentation habits Attitude & Mindset Eager to learn and grow Motivated by results and recognition Benefit Unlimited Incentives Earn more with every successful sale and renewal Career Roadmap Clear growth path into Senior Executive and Team Leader roles Skill Building Product training + soft skills workshops Positive Culture Energetic team, mentorship, and performance-based rewards