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Specialist - Customer Service (Training & Technical Documentation) (BU-CoS)

Liebherr Group

6 - 8 years

Pune

Posted:23 hours ago

Job Description

Creating Passion: Your Responsibilities

Roles & Responsililities:

  • Develop digital training modules based on existing presentations and processes.
  • Create repair quotations and processing orders. Coordinating with technical departments & compiling data.
  • Creation and maintenance of technical documents, repair instructions and manuals and repair scenarios for the component.
  • Administration of trainings (planning, participant lists, certificates).
  • Data maintenance in training systems.SharePoint set‑up and maintenance for Customer Service.
Contributing Your Strengths: Your Qualifications

Qualification and Education Requirements:

Bachelor’s degree in Automobile Engineering/Industrial Engineering or Technical Field

Experience:

6 to 8 years of relevant experience in Technical Training

Preferred Skills / Special Skills:

  • Strong knowledge of vehicle mechanics, diagnostics, combustion engines, and hydraulic systems.
  • Experience in technical training, documentation, and content creation.
  • Skilled in ERP systems, eLearning platforms, and project management.
  • Strong responsibility, precision, teamwork, and intercultural collaboration.
  • Quick learner with a continuous improvement mindset; able to read technical drawings.

Have we awoken your interest? Then we look forward to receiving your online application. If you have any questions, please contact Shweta Chakrawarti.

One Passion. Many Opportunities.

The company

Liebherr CMCtec India Private Limited in Pune (India) was established in 2008 and started its manufacturing plant in its own facility on Pune Solapur Highway in 2012. The company is responsible for the production of tower cranes and drives.

Location

Liebherr CMCtec India Private Limited

Sai Radhe, 9th Floor, Behind Hotel Sheraton Grand, Raja Bahadur Mill Road, Pune, 411001

Pune

India (IN)

Contact

Shweta Chakrawarti

shweta.chakrawarti@liebherr.com

Skills Required

Customer Service Training Technical Documentation Customer Service Automobile Engineering Industrial Engineering Technical Training Content Creation ERP Systems Project Management Continuous Improvement Manufacturing Content marketing and writing

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Job Type

Full Time

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