KEY RESPONSIBILITIES ● Work effectively in a team environment with a pleasant, professional, and courteous demeanor. ● Manage and process medical prescriptions accurately, ensuring compliance with US healthcare regulations (e.g., HIPAA). ● Provide support via email, chat, and outbound & inbound calls to both internal and external customers. ● Assist patients, and healthcare providers with prescription-related queries and issue resolution. ● Address customer queries, resolve complaints, and ensure customer satisfaction. ● Maintain accurate patient records and ensure data privacy standards are met. ● Handle escalations and complex prescription cases professionally and efficiently. ● Conduct problem-cause analysis to identify and resolve customer issues efficiently. Key Requirements: ● 4+ experience in customer service within the Medical & Healthcare Industry is preferred. ● Excellent verbal and written communication skills. ● Strong problem-solving and analytical abilities. ● Ability to manage multiple customer interactions effectively. ● Handle customer complaints, and provide appropriate solutions and alternatives within the time limits ● A proactive attitude and a commitment to delivering exceptional customer service. Preferred Qualifications: ● Experience in telemedicine, online pharmacies, or US healthcare customer support. ● Familiarity with insurance claims processing and prior authorization workflows. ● Knowledge of e-prescribing platforms and US pharmacy network ● Ability to work in a fast-paced and regulated environment Job Types: Full-time, Permanent Pay: ₹189,522.96 - ₹589,801.73 per year Benefits: Health insurance Provident Fund Schedule: Day shift Monday to Friday Rotational shift Supplemental Pay: Commission pay Performance bonus Shift allowance Yearly bonus Work Location: In person
Hi All, We are looking for ICU Nurses for our Healthcare client in Bangalore. Min-1yr of ICU exp is needed with BSC NURSING. 17 shifts per month will be there-rotational. It will be remote monitoring of ICU patients from their office only. Location-bellary road ganganagar Bangalore Share me your resume at 9663152176 . Regards, Meenakshi STC Bangalore sourcetrace.co.in Job Type: Full-time Pay: ₹30,000.00 - ₹40,000.00 per month Benefits: Provident Fund Schedule: Rotational shift Supplemental Pay: Performance bonus Experience: total work: 1 year (Preferred) Nursing: 1 year (Preferred) License/Certification: Nursing License (Preferred) Work Location: In person
We’re Hiring | Manager – Sales & Marketing (Defence/Armed Forces) | Telangana Are you passionate about business development in the Defence Sector and have experience in handling tenders, stakeholder relations, and strategic marketing? This opportunity is for you! Role: Manager – Sales & Marketing (Defence/Armed Forces) Exp- 3years in same field Location: Telangana Industry: Defence & Power Plant SegmentsKey Responsibilities: Identifying and developing new business opportunities in the Defence sectorManaging end-to-end tender processes, RFPs, EOIs, RFIs, etc. market threats and incorporating customer feedback, If you or someone in your network is a good fit, feel free to DM me or send your resume to [hr@sourcetraceconsultant.com] Job Types: Full-time, Permanent Pay: ₹10,979.16 - ₹40,000.00 per month Benefits: Provident Fund Schedule: Day shift Fixed shift Work Location: In person
We’re Hiring | Manager – Sales & Marketing (Defence/Armed Forces) | Telangana Are you passionate about business development in the Defence Sector and have experience in handling tenders, stakeholder relations, and strategic marketing? This opportunity is for you! Role: Manager – Sales & Marketing (Defence/Armed Forces) Exp- 3years in same field Location: Telangana Industry: Defence & Power Plant SegmentsKey Responsibilities: Identifying and developing new business opportunities in the Defence sectorManaging end-to-end tender processes, RFPs, EOIs, RFIs, etc. market threats and incorporating customer feedback, If you or someone in your network is a good fit, feel free to DM me or send your resume to [hr@sourcetraceconsultant.com] Job Types: Full-time, Permanent Pay: ₹10,979.16 - ₹40,000.00 per month Benefits: Provident Fund Schedule: Day shift Fixed shift Work Location: In person
Hi All, We are looking for NICU Nurses for our Healthcare client in Bangalore. Min-1yr of NICU exp is needed with BSC NURSING. 17 shifts per month will be there-rotational. It will be remote monitoring of NICU patients from their office only. Location-bellary road ganganagar Bangalore Share me your resume at 9663152176 . Regards, Meenakshi STC Bangalore sourcetrace.co.in Job Types: Full-time, Part-time Pay: ₹8,086.00 - ₹40,000.00 per month Benefits: Provident Fund Schedule: Rotational shift Supplemental Pay: Performance bonus Experience: Nursing: 1 year (Preferred) total work: 1 year (Preferred) License/Certification: Nursing License (Preferred) Work Location: In person
Hi All, We are looking for ICU Nurses for our Healthcare client in Bangalore. Min-1yr of ICU exp is needed with BSC NURSING. 19 shifts per month 12hrs duty will be there-rotational. It will be remote monitoring of ICU patients from their office only. Location-bellary road ganganagar Bangalore Share me your resume at 9663152176 . Regards, Meenakshi STC Bangalore sourcetrace.co.in Job Type: Full-time Pay: ₹30,000.00 - ₹40,000.00 per month Benefits: Provident Fund Schedule: Rotational shift Supplemental Pay: Performance bonus Experience: total work: 1 year (Preferred) Nursing: 1 year (Preferred) License/Certification: Nursing License (Preferred) Work Location: In person
Dear All, We are looking for Critical care RN for Bangalore location. -2year Min. ICU experience needed. -BSC nursing required. -Must have Registration. Kindly find the JD for your reference: Key Responsibilities 1. Maintains professional accountability for the provision of patient care for the assigned patients. 2. Coordinates patient care in conjunction with other departments. 3. Maintains patient rights and confidentiality of patient information. 4. Provides Tele-ICU care to a diverse population of critically ill patients across multiple ICUs at various hospitals. 5. Evaluate and monitor the patient’s progress 6. Identify sudden or subtle changes in a patient’s medical condition 7. Deliver regular updates to doctors, patients, and their family members. 8. Begin treatment and monitor doses. 9. If necessary, respond to a medical emergency and alert the appropriate doctors. 10. Care for patient needs throughout their recovery in the ICU unit. 11. Create and implement effective care plan. Job Types: Full-time, Part-time, Permanent Pay: ₹8,086.00 - ₹38,000.00 per month Benefits: Provident Fund Experience: ICU: 1 year (Required) Nursing: 1 year (Preferred) License/Certification: Nursing License (Required) Work Location: In person
Hi All, We are looking for ICU Nurses for our Healthcare client in Bangalore. Min-1yr of ICU exp is needed with BSC NURSING. 17 shifts per month will be there-rotational. It will be remote monitoring of ICU patients from their office only. Location-bellary road ganganagar Bangalore Share me your resume at 9663152176 . Regards, Meenakshi STC Bangalore sourcetrace.co.in Job Types: Full-time, Part-time Pay: ₹8,086.00 - ₹40,000.00 per month Benefits: Provident Fund Experience: Nursing: 1 year (Preferred) total work: 1 year (Preferred) License/Certification: Nursing License (Required) Work Location: In person
KEY RESPONSIBILITIES ● Work effectively in a team environment with a pleasant, professional, and courteous demeanor. ● Manage and process medical prescriptions accurately, ensuring compliance with US healthcare regulations (e.g., HIPAA). ● Provide support via email, chat, and outbound & inbound calls to both internal and external customers. ● Assist patients, and healthcare providers with prescription-related queries and issue resolution. ● Address customer queries, resolve complaints, and ensure customer satisfaction. ● Maintain accurate patient records and ensure data privacy standards are met. ● Handle escalations and complex prescription cases professionally and efficiently. ● Conduct problem-cause analysis to identify and resolve customer issues efficiently. Key Requirements: ● 4+ experience in customer service within the Medical & Healthcare Industry is preferred. ● Excellent verbal and written communication skills. ● Strong problem-solving and analytical abilities. ● Ability to manage multiple customer interactions effectively. ● Handle customer complaints, and provide appropriate solutions and alternatives within the time limits ● A proactive attitude and a commitment to delivering exceptional customer service. Preferred Qualifications: ● Experience in telemedicine, online pharmacies, or US healthcare customer support. ● Familiarity with insurance claims processing and prior authorization workflows. ● Knowledge of e-prescribing platforms and US pharmacy network ● Ability to work in a fast-paced and regulated environment Job Types: Full-time, Permanent Pay: ₹189,522.96 - ₹589,801.73 per year Benefits: Health insurance Provident Fund Work Location: In person