Talent is everywhere, opportunity is not. Sora Union changes that. Sora Union a globally distributed professional services company that specializes in Design, Software Engineering, and QA services. Our experienced talent comes from communities where there is displacement or risk of displacement due to conflict or climate change. We provide services to global companies and start-ups across various industries, including healthcare, financial services, technology, and education. We are seeking an Art Director who will be responsible for leading our creative direction and maintaining the aesthetic quality of our projects. This role requires a blend of expertise in both brand and product design, ensuring a cohesive and innovative visual style that aligns with our clients' objectives and our brand ethos. Key Responsibilities: Develop and oversee the creative vision for a variety of projects, ensuring a cohesive and impactful visual narrative. Establish art direction, style guides, and visual standards across brand and product design initiatives. Review and refine designs to meet project specifications and client expectations. Provide clear, constructive feedback and direction to the design team. Take a hands-on approach in executing design tasks and guiding the team through complex projects. Collaborate with clients to translate their vision into effective design solutions. Communicate and collaborate with leadership and sales teams to align creative strategies with business objectives. Work closely with designers, copywriters, and other team members to ensure cohesive and integrated design solutions. Stay updated on design trends, techniques, and technologies, applying them innovatively in projects. Ideally, you'll have: 15+ years of experience in visual design, with 7+ years leading creative teams. A strong portfolio demonstrating excellence in visual design and creative direction. Mastery of layout, typography, color, and visual storytelling across platforms. Experience creating and scaling design systems and brand platforms. Creative problem-solving abilities and strategic thinking. Proficiency in design software and technologies. Familiar with AI tools and excited to use them in design workflows. Sora Union is committed to creating and fostering a diverse team. We encourage people from underrepresented backgrounds and all walks of life to apply. We are committed to providing reasonable accommodations to all applicants throughout the application process. Show more Show less

Talent is everywhere, opportunity is not. Sora Union changes that. Sora Union is a professional services company specializing in design, localization and QA projects for businesses, organizations and governments. The Sora Union team is globally-distributed and made up of diverse and talented professionals impacted by or at risk of displacement due to conflict or climate change. As a Project Manager at Sora Union, you will lead the day-to-day execution and support product discovery of cross-functional service projects. Reporting to the Delivery Manager, you will coordinate distributed teams, define and prioritize features and requirements, and ensure product outcomes align with both customer goals and delivery constraints. You’ll partner with Design, Engineering, QA, and Business Development to translate needs into executable plans and continuously improve how we deliver value to customers. Responsibilities: Cross-Functional Project & Product Coordination: Drive day-to-day execution and delivery across distributed cross-functional teams through stand-ups, retrospectives, and async collaboration. Ensure alignment to timelines, budget, and product goals. Discovery & Definition: Collaborate with customers and Service Leads during the discovery phase to understand user needs, define MVP scope, and capture business and technical requirements. Backlog & Prioritization: Own the project backlog. Translate product requirements into user stories, define acceptance criteria, and prioritize in alignment with business value and delivery feasibility. Methodology Adaptation: Select and adapt methodologies (Agile, Waterfall, Hybrid) to suit the project and customer context, balancing iterative delivery with scope and budget constraints. Customer & Stakeholder Communication: Act as the main point of contact for execution-related conversations. Maintain clear communication with internal teams and customer stakeholders throughout the lifecycle. Progress & Budget Tracking: Monitor execution progress, update allocations in coordination with Service Leads, review time reports, and flag deviations early to maintain control over delivery efficiency and profitability. Risk & Issue Management: Identify blockers and delivery risks. Drive resolution and escalate strategic concerns to the Delivery Manager when needed. Reporting & Visibility: Provide structured updates on product progress, delivery health, and outcomes to both internal stakeholders and customers. Ideally, You’ll Have: 4+ years managing software and/or product development initiatives, preferably in professional services or technology environments. Experience engaging directly with customers in both strategic discovery and day-to-day execution. Strong understanding of product development lifecycles, UX principles, and user-centered design practices. Background in technology, software engineering, or digital product delivery, with the ability to bridge business and technical conversations. Experience in Waterfall, Agile and Hybrid Methodologies. Proven success facilitating distributed, cross-functional teams. Experience defining user stories, managing backlogs, and adapting scope based on feedback and delivery constraints. Excellent organizational, communication, and proactive problem-solving abilities. Exceptional attention to detail and execution. The Project Manager role is a full-time, initially 6-month contract position, and we intend to convert it to a full-time employment relationship. This role is a distributed position and can be based in any location. Sora Union is committed to creating and fostering a diverse team. We encourage people from underrepresented backgrounds and all walks of life to apply. We are committed to providing reasonable accommodations to all applicants throughout the application process. Show more Show less

Talent is everywhere, opportunity is not. Sora Union changes that. Sora Union is a professional services company specializing in design, localization and QA projects for businesses, organizations and governments. The Sora Union team is globally-distributed and made up of diverse and talented professionals impacted by or at risk of displacement due to conflict or climate change. As a Delivery Manager at Sora Union, you will ensure the successful delivery of cross functional service projects by aligning efforts across Business Development, Design, Engineering, QA, Recruitment, and Finance. You will lead Project Managers, provide oversight, and occasionally manage projects directly, ensuring that outcomes consistently meet customer expectations, timelines, budgets, and profitability targets through a commitment to excellence and partnership. Responsibilities: Cross-Functional Services Coordination: Align efforts across Business Development, Design, Engineering, QA, Recruitment, and Finance, ensuring seamless collaboration and project success. Pre-Sales: Lead the process in collaboration with Business Development and Service Leads, ensuring project budgets align with business objectives, developing tailored proposals and Statements of Work (SOWs). Scope Definition: Translate customer custom requirements into structured Work Requests, ensuring alignment with customers and Service Leads for a seamless transition to Project Managers. Effort & Staffing Collaboration: Responsible for ensuring projects are properly allocated and align with project needs, budget, and overall profitability through collaboration with Service Leads. Project Oversight: Ensure project execution stays within scope, timelines, and budgets, maintaining a focus on operational excellence and proactive issue resolution. Customer Escalation Management: Serve as the escalation point for customers during execution, collaborating with Business Development and Service Leads to resolve financial risks, satisfaction concerns, and strategic adjustments efficiently. Risk Management: Proactively identify and mitigate project risks to ensure smooth project execution and maintain profitability. Process & Reporting: Continuously refine delivery processes and provide stakeholders with data-driven project updates and financial insights. Project Manager Leadership: Directly lead and mentor Project Managers, occasionally managing projects hands-on to support team success and customer satisfaction. Ideally, You’ll Have: 7+ years experience managing software and product development projects within professional services or technology environments, including direct experience managing customer relationships and key accounts as part of delivery leadership. 4+ years experience as Delivery Manager or similar role. Proven experience leading distributed, cross-functional teams. Strong background in pre-sales, budgeting, proposal development, and crafting Statements of Work (SOWs). Proficiency with Agile, Waterfall, and Hybrid project management methodologies. Hands-on experience with operational tools such as ClickUp, Float, and HubSpot. Excellent communication skills, including stakeholder engagement, proposal presentation, and team coordination. Proactive, detail-oriented mindset with a strong sense of accountability and self-motivation. Industry Knowledge: Experience in Financial Services or Medical Technology sectors is a plus. The Delivery Manager role is a full-time, initially 6-month contract position, and we intend to convert it to a full-time employment relationship. This role is a distributed position and can be based in any location. Sora Union is committed to creating and fostering a diverse team. We encourage people from underrepresented backgrounds and all walks of life to apply. We are committed to providing reasonable accommodations to all applicants throughout the application process. Show more Show less

Talent is everywhere, opportunity is not. Sora Union changes that. Sora Union is a professional services company specializing in design, localization, engineering, staffing and QA projects for businesses, organizations, and governments. The Sora Union team is globally distributed and made up of diverse and talented professionals impacted by or at risk of displacement due to conflict or climate change. We’re currently looking for an Internal Design Operations Manager. You’ll lead the end-to-end project management of design-side initiatives across core services. You’ll be responsible for timelines, task coordination, resource planning, and risk mitigation, ensuring delivery runs smoothly from intake to handoff. You’ll work closely with designers to keep projects on track, on time, and on quality, without overlapping into BizOps-owned areas like budgeting, invoicing, or SOW management. YOU’LL BE RESPONSIBLE FOR: End-to-End Project Management: Lead the full lifecycle of design-side workstreams—from intake to delivery. Plan, coordinate, and execute projects across services, ensuring timely, high-quality delivery. Timeline & Resource Management: Build and maintain timelines based on service type, team availability, and delivery goals. Manage design-side resource allocation in partnership with BizOps and Service Leads. Monitor utilization and flag resourcing gaps early. ClickUp & Documentation Oversight: Own ClickUp setup and ongoing maintenance: timelines, tasks, statuses, risks, and reporting. Ensure all project-related assets and deliverables are organized in the shared drive. Risk & Issue Resolution: Track blockers and risks throughout the project. Lead retrospectives, resolve or escalate issues, and implement continuous improvements. Stakeholder & Team Communication: Serve as the central point for updates and engagement across stakeholders. Translate client feedback into actionable design tasks. Coordinate scoping and discovery sessions; prepare pricing documentation as needed. Cross-Team & Transition Support: Participate in knowledge transfer when design-led efforts move into product or engineering. Share context with BizOps for alignment across services. Team Mentorship & Performance Culture: Foster a culture of creativity, improvement, and strategic alignment across the design team. Implement KPIs, performance review, and lead training initiatives that enhance team growth and impact. IDEALLY, YOU’LL HAVE: 7+ years in Design Operations, Program Management, or similar roles within creative, digital, or product teams. Applied experience with AI tools to enhance workflows, simplify processes, and improve creative operations. Strong interpersonal and soft skills; able to empathize with teammates and adapt communication based on context and personality. Proven experience managing timelines, resources, and delivery across brand, UX/UI, and website projects. Deep familiarity with ClickUp or equivalent project management platforms, and shared-drive asset organization. Strong coordination and communication skills across multi-disciplinary teams. Excellent risk management, planning, and stakeholder alignment capabilities. Strong English proficiency (minimum B2 level). Comfort working across time zones in a remote-first, async-friendly environment. The Design Operations Manager role is a full-time, 6 month contract position initially reporting to Design Manager, with a direct working relationship within a design pod. This role is a distributed position, and can be based in any location. Sora Union is committed to creating and fostering a diverse team. We encourage people from underrepresented backgrounds and all walks of life to apply. We are committed to providing reasonable accommodations to all applicants throughout the application process. Show more Show less