Soc Analyst

Key Skills:

Roles and Responsibilities:

• Monitor SIEM and security dashboards (Splunk, Phantom, ServiceNow, JIRA, Purview) for alerts and anomalies.
• Follow playbook-driven procedures for event/alert triage and response.
• Log, categorize, and document incidents in the ticketing system while maintaining ticket hygiene.
• Escalate non-standard or complex alerts to the Cyber Response and Data Protection teams as per escalation thresholds.
• Participate in structured handovers and ensure accurate documentation of incidents and actions taken.
• Maintain strong communication and documentation practices.
• Other related activities as required by management.

Skills Required:

• Hands-on experience with SIEM tools, particularly Splunk
• Strong understanding of Security Operations Center (SOC) processes
• Experience in incident detection, analysis, and response
• Knowledge of incident management and escalation procedures
• Familiarity with networking concepts (TCP/IP, DNS, firewalls, proxies)
• Experience using ticketing and workflow tools such as ServiceNow or JIRA
• Ability to follow playbooks and standard operating procedures
• Strong analytical and problem-solving skills
• Attention to detail with a focus on accurate documentation
• Ability to work in shift-based environments, if required

Education: