Snowflake Technical Support Engineer

Primary Skills: Technical Support, Snowflake (architecture, data loading, and performance tuning), SQL, data modeling, cloud platforms (AWS, Azure, or GCP)

Location: Chennai

Work Mode: Hybrid (3 Days Work From Office)

Interview Types: AI CBIE Interview + Virtusa Panel Interview + Client Interview

Kindly let me know if you are available for an AI CBIE Interview today or tomorrow. 

After completing the AI Interview, I'll schedule your panel interview with the Virtusa panel ASAP.

If interested, Please share your Updated Resume, Recent Photo, and Photo ID Copy with the following details to my email: bdharan@virtusa.com

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To process your profile for the next steps of the hiring process, your profile needs to be added to the Virtusa career portal.

*Kindly apply your profile on our career portal against to the given Job ID to schedule your interview for this role.*

Career Portal Link : https://www.virtusa.com/careers/job-search/global/en

Job IDs  : P-107774

Detailed Job Description for Snowflake Technical Support Engineer at Chennai, TN:

Job Summary: 

• We are seeking a highly skilled Technical Support Engineer with a strong background in Snowflake to join our dynamic team. 

• The ideal candidate will be responsible for providing exceptional technical support to our clients, troubleshooting issues, and ensuring optimal performance of Snowflake environments. 

• This role requires a proactive approach to problem-solving and a commitment to delivering high-quality service.

Responsibilities:

• Provide technical support for Snowflake-related inquiries and issues.

• Diagnose and resolve technical problems related to Snowflake data warehousing and analytics.

• Collaborate with cross-functional teams to enhance system performance and reliability.

• Document and track support requests using ticketing systems.

• Conduct training sessions for clients on Snowflake best practices.

• Stay updated on Snowflake features and industry trends to provide informed support.

Mandatory Skills:

• Minimum 5-7 Years of experience in the IT Industry

• Strong expertise in Snowflake, including architecture, data loading, and performance tuning.

• Proficient in SQL and data modeling concepts.

• Experience with cloud platforms (AWS, Azure, or GCP) and data integration tools.

• Excellent problem-solving and analytical skills.

• Strong communication skills, both verbal and written.

Preferred Skills:

• Experience with ETL tools and data visualization platforms.

• Knowledge of Python or other programming languages.

• Familiarity with Agile methodologies.

Qualifications:

• Bachelor's degree in Computer Science, Information Technology, or a related field.

• 5-7 years of experience in technical support or a related role.

• Snowflake certification is a plus.

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