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Tech Support Rackbank

0.0 - 4.0 years

0 Lacs

indore, madhya pradesh

On-site

As a Tech Support at the company, your role involves providing L1/L2 technical support for servers, networks, and IT infrastructure. You will be responsible for monitoring system health, performance, and uptime using tools such as Zabbix or similar. Your tasks will include diagnosing and resolving hardware, software, and network-related issues efficiently. Additionally, you will manage and troubleshoot services and protocols including SMTP, SFTP, SMB, and perform network diagnostics using Ping, Traceroute, and Nslookup. It will be part of your duties to assist in the configuration, maintenance, and monitoring of IDS/IPS and other security tools. Handling incident alerts, log analysis, and es...

Posted 19 hours ago

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