4 Sla Oversight Jobs

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0.0 years

0 Lacs

mumbai, maharashtra, india

Remote

We are seeking a talented individual to join our Global Data Team at Mercer. He/she will be an experienced investment data professional with specialist knowledge of investment and accounting books of record Associate Director - Investment Management We will count you to: Drive the delivery and operational support for key investment data domains including accounting book of record and investment book of record Collaborate with data solutions and operations leadership to define and enhance the control environment for operational investment data. Ensure there is detailed support documentation that aligns closely with operations business requirements, data mappings, dependencies, data definition...

Posted 1 week ago

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1.0 - 5.0 years

0 Lacs

maharashtra

On-site

As a Customer Success Manager at LeadSquared, you play a crucial role in nurturing customer relationships, guiding them from onboarding through adoption, and ensuring they achieve their business goals using our platform. **Role Overview:** You will be responsible for seamless onboarding and adoption, driving user engagement, managing customer health and risks, gathering feedback, preparing for business reviews, and overseeing issue resolution and SLA compliance. **Key Responsibilities:** - **Seamless Onboarding & Adoption:** - Facilitate smooth transitions from implementation to ongoing use by collaborating with the implementation team and customers. - Monitor account readiness and milestone...

Posted 3 weeks ago

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1.0 - 5.0 years

0 Lacs

noida, uttar pradesh

On-site

As a member of the Customer Success team at LeadSquared, your role is crucial in driving our growth and ensuring customer satisfaction. You will be responsible for nurturing customer relationships, guiding them through onboarding, adoption, and helping them achieve their business goals using our platform. **Key Responsibilities:** - **Seamless Onboarding & Adoption** - Facilitate smooth transitions from implementation to ongoing use by collaborating with the implementation team and customers. - Monitor account readiness and milestones to ensure customers maximize the benefits of our solutions. - **Drive User Engagement & Adoption** - Track product usage and user engagement to identify areas ...

Posted 1 month ago

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1.0 - 3.0 years

0 Lacs

noida, uttar pradesh, india

On-site

Job Description : At LeadSquared, our Customer Success team is essential to our growth and customer satisfaction. We're seeking motivated professionals who excel at nurturing customer relationships, guiding them from onboarding through adoption, and ensuring they achieve their business goals using our platform. What You'll Do Seamless Onboarding & Adoption . Facilitate smooth transitions from implementation to ongoing use by working closely with the implementation team and customers. . Keep a pulse on account readiness and milestones to ensure customers get the most from our solutions.Drive User Engagement & Adoption . Track product usage and user engagement to identify areas where customers...

Posted 1 month ago

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