Qualifications: Bachelor's degree Preferred: Male and female candidates can apply. Responsibilities: Manage the monthly collection process, ensuring timely payments from purchaser/allottee and maintaining accurate records Coordinate the sale deed documentation process, liaising with legal teams, clients, and relevant authorities to facilitate smooth property transfers Maintain and update the customer relationship management (CRM) system, ensuring all client information and transaction details are accurately recorded Provide exceptional customer service to clients, addressing their queries and concerns in a timely and professional manner Collaborate with the sales and property management teams to ensure seamless communication and a consistent customer experience Analyse CRM data to identify trends, generate reports, and provide insights to the management team Stay up-to-date with industry regulations, legal requirements, and best practices related to real estate transactions Requirements: Minimum 5-10 years of experience in a real estate CRM or property management role Strong understanding of the real estate industry, including the legal and financial aspects of property transactions Excellent communication and interpersonal skills, with the ability to effectively interact with clients, colleagues, and external stakeholders Proficient in using CRM software and other real estate-specific tools Meticulous attention to detail and excellent organizational skills Ability to work independently and as part of a team, with a customer-centric approach Familiarity with local real estate laws and regulations